Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to email@example.com. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email firstname.lastname@example.org to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to email@example.com . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email firstname.lastname@example.org and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to email@example.com
Insurance and Care NSW (icare) protects, insures and cares for the people, businesses and assets of NSW.
They provide workers compensation insurance to more than 326,000 public and private sector employers in NSW and their 3.6 million employees. In addition, they insure builders and homeowners, provide treatment and care to people severely injured on NSW roads; and protect more than $193 billion of NSW Government assets, including the Sydney Opera House, the Sydney Harbour Bridge, schools and hospitals.
The data surrounding mental health is alarming and icare recognises its role in supporting their customers to adapt to meet changing employee needs. New mental health initiatives have been introduced to better support employees and employers including an online resource kit to assist managers to build social connections at work and a pilot workshop for employers to help them identify workplace risks that could lead to cases of poor mental health.
They have also partnered with the Black Dog Institute from the University of New South Wales to develop its mental health training program HeadCoach, which gives managers the skills, knowledge and confidence to effectively identify and provide support to employees who are experiencing mental health issues.
As Australia’s largest and most trusted Third Party Claims Administrator, Gallagher Bassett provides a complete range of claims management and consulting solutions including, workers’ compensation, general insurance, self insurance and advisory services. Drawing on our global network and extensive local resources, we provide customised claim and risk mitigation solutions that improve our clients’ outcomes. With Australian offices in Melbourne, Brisbane, Adelaide and Sydney, and New Zealand offices in Auckland, Christchurch and Wellington. Globally, Gallagher Bassett employs a team of more than 6,000 claims management professionals who provide a unique suite of claims management and related consulting and technical services to clients around the world.
Endorsers & Media Partners
WayAhead Workplaces (formerly Workplace Health Promotion Network) was formed in October 2006 in Sydney. Our goal is to improve the health of Australia’s working population. We do this by resourcing and supporting organisations to create healthy workplaces. While mental health issues are key concerns within Australian workplaces, the WayAhead Workplaces aims to resource its members in relation to all aspects of employee wellbeing.
Our members are located across Australia, with our primary networks and meetings in Sydney and Brisbane. We welcome members from any organisation that has an interest in and commitment to workplace health and wellbeing. Find out more about our members and membership tiers and benefits.