University of New South Wales
Professor Ian Jacobs took up the role of President and Vice-Chancellor of UNSW Sydney in 2015. Since joining UNSW he has led an ambitious ‘UNSW 2025 Strategy’ focused around the role of the university in serving society, through research excellence, innovation in education, social engagement, knowledge transfer and global impact.
Prior to moving to Australia he was based in the UK combining roles as a cancer surgeon and Professor of Women’s Health, with leadership roles as Dean of Biomedicine at University College London (2009-11) and Vice President of the University of Manchester (2011-15). He trained in medicine at Cambridge University and the University of London and for 30 years has led a research team working on screening for ovarian cancer.
He is a Board member of Research Australia, the Business/Higher Education Round Table (BHERT), the Information and Privacy Commission NSW (IPC), Ovarian Cancer Australia and The Conversation; was the 2018 Chair of the Group of Eight Universities, and is Chair of the Sydney Partnership for Health Education, Research and Enterprise (SPHERE). In 2005 he established the Uganda Women’s Health Initiative and he is a non-Executive Director of Abcodia Ltd a diagnostics company he founded as a spin out from his research.
University of New England
Professor Todd Walker is the Provost and Deputy Vice-Chancellor at the University of New England.
It is a position that provides advice to the Vice-Chancellor on strategy and planning matters and is the senior executive leading Faculties and Schools, TEQSA, TAFE relationships and the Oorala Aboriginal Centre at the University.
For more than two decades, Professor Walker has worked in regional multi-campus Australian universities including Charles Sturt University, University of Ballarat, and Federation University Australia, and has held the positions of Deputy Vice-Chancellor (Engagement), Deputy Vice Chancellor (Learning and Quality), Pro Vice-Chancellor (Learning and Quality), Chair, Academic Board and Secretary to University Council. He holds a First Class Honours degree in Medical Biotechnology, a PhD in Molecular Oncology and a Graduate Certificate in University Leadership and Management, all from Charles Sturt University. His academic discipline is biomedical science in which he is an accomplished clinical cytologist with strong research, teaching and consultancy credentials.
Professor Walker is a Graduate Member of the Australian Institute of Company Directors (GAICD), an experienced board director, and a National White Ribbon Ambassador.
University of Sydney
As the University of Sydney’s Vice-Principal (Strategy) Rebecca is responsible for a portfolio which comprises the Strategic Planning Office, Strategic Ventures Office, and the Central Program Management Office. In this position Rebecca leads the development and implementation of the University’s strategy.
Currently Rebecca is leading a program of work to expand and grow the University’s presence to the west of the city of Sydney. The proposed second campus will enable the University to attract high-quality students, staff and collaborators from the entire Sydney basin, facilitating multi-disciplinary problem solving amongst the intellectual, cultural and economic life of Sydney’s fast-growing second city.
University of Manchester, UK
Stephen Dauncey joined the University as Director of Finance in March 2016. He had previously served on the Board of Governors for five years and had chaired the Audit Committee for four of these. He joined the University from Highways England where he was Chief Finance Officer and a member of the Board. He was previously the Finance Director of the Highways Agency and as such was part of the successful transition from government agency to a publicly owned company (Highways England). Stephen is a certified accountant (FCCA) and has a Chemistry Degree from Liverpool University. He has a wide range of operational experience, including Board roles at Magnox Electric and AWE Management Ltd. He is Chair of Manchester Camerata, a charity redefining what orchestras can do.
University of Melbourne
Paul is the Director of Commercial Services which manages third-party engagements across the University.
Since joining the University in 2015, Paul has focused on improving the University’s approach to commercial management to ensure the most value is received considering both expenditure and revenue. Prior to joining the University, Paul worked in infrastructure, professional services and defence, working on initiatives that have led to significant organisational change, delivery of large complex projects, mergers and acquisitions, and the re-engineering and implementation of processes and systems.
Paul holds a Commerce Degree from Deakin University and an Executive MBA from Monash University.
University of Newcastle
Mr Nat McGregor was appointed as the University of Newcastle’s Chief Operating Officer in
May 2013, and is responsible for the Resources Division and leading the development and
implementation of the Campus, Capital and IT Plan and Finance Plan as part of the
University’s NeW Futures Strategic Plan. Nat has been in the tertiary education sector for
over 17 years, and has served as the Commercial Manager/Finance Manager, Director of
Risk and Commercial Services and Acting Deputy Vice-Chancellor (Services) for the
University prior to his appointment as the Chief Operating Officer. Nat has also served as
Chief Executive Officer for UoN Services, a controlled entity of the University and has
extensive private sector experience in senior financial and commercial management
Nat is a Graduate Member of the Australian Institute of Company Directors and a Fellow of
the Australian & New Zealand Institute of Insurance & Finance. He is a qualified CPA and
holds a Bachelor of Commerce and Masters of Business Administration. He currently serves
as a Director for Hunter Medical Research Institute, NuSport and has previously served on
the Boards and Board Sub-Committees for Newcastle City Council and the Australian
University Procurement Consortium.
University of Western Australia
Robert Webster is currently Executive Director Corporate Services at the University of Western Australia (UWA) where he moved after a decade with RMIT University in Melbourne Australia. He has 30 years’ strategy development, implementation and organisational transformation experience across diverse industries including transport, telecommunications, manufacturing, financial services and government. Robert’s HE experience is extensive covering strategy development, operational planning, institutional research, business intelligence, performance management, student load management, pricing, policy development and compliance, risk management, quality assurance, strategic marketing and organisational change. He holds postgraduate qualifications in education, marketing and business modelling.
Western Sydney University
Michael Burgess joined Western Sydney University in February 2016 as the Chief Student Experience Officer and brings more than 20 years of leadership experience in complex consumer environments. Michael is a creative innovator with extensive experience in business strategy, customer experience, marketing communications, digital strategy, brand development and data analytics.
From 2008-2015 he was the General Manager, Marketing at Weight Watchers Australia & New Zealand and between 2005-2008, Head of Corporate Strategy at NRMA Motoring and Services, initially starting as Head of Marketing in 2001. These roles provided Michael with invaluable insights into the marketing sector and business leadership.
Michael joined the University at a critical time, when the core goal underpinning the University’s Securing Success 2015-2020 Strategic Plan is to be a distinctively student-centred University. Michael is championing this goal and providing the vision and leadership to transform and enhance our students’ experience.
St Andrews Lean Consulting, St Andrews University, Scotland
Mark Robinson is Director of Lean at the University of St Andrews and Managing Director of St Andrews Lean Consulting, a subsidiary company of the University. Mark has considerable experience of the practical application of Lean in universities and other sectors. He has delivered Lean training, facilitated Lean process improvement events, and advised on the establishment of Lean Teams at universities in e.g. Australia, Ghana, Ireland, Malaysia, New Zealand, the UK, and the USA. Mark has also worked with colleges in Canada, the UK, and the USA. Outside of the education sector, Mark has taken the University of St Andrews’ approach to Lean, which he co-developed, to e.g. the charity, government, law, military, retail and philanthropy sectors, both in the UK and internationally.
Mark, a founder member of the Lean HE peer organisation, regularly writes about and presents on Lean in higher education. He has a chapter in the forthcoming publication ‘Global Lean for Higher Education’. Mark holds an honours degree in History from Victoria University, New Zealand, and a PG Diploma in Business and Administration from Massey University, New Zealand.
Australian Catholic University
Omer is the Director of the Office of Planning and Strategic Management at ACU, providing high-
level specialist advice and business intelligence on matters of strategic importance to the University.
Omer also serves as Chair of the Australian Network of University Planners (ANUP). Previously, Omer
was a Senior Advisor in the Department of the Prime Minister and Cabinet, State Program Director in
the Department of Education and Training, and an occasional lecturer in leadership and
Omer has presented at numerous conferences and seminars around the world, and has research
interests in higher education and the study of complex systems. Omer has received two Excellence
Awards in People Management and Strategy, the IPAA Best Practice in Federal Government Award, a
Vice-Chancellor’s Scholarship award for study in Latin America, a technology special ventures project with Stanford University.
Australian National University
Lakshmi has over 20 years’ experience in various roles in the Management Consulting, Information Technology and Higher Education sectors.
Since joining the Australian National University in 2009, Lakshmi has led the delivery of several University wide end-to-end business transformational change projects aimed at increasing productivity and improving customer experience. Lakshmi has been a member of University executive level committees and has been Project Director for a number of service improvement flagship projects.
In 2014, Lakshmi was appointed to lead Digital Transformation at the ANU and has successfully established an agile centre of excellence, delivering key digitally transformed, streamlined, standardised and system integrated processes to a customer base of circa 30,000.
Prior to joining the ANU, Lakshmi worked as a management consultant on various Accenture client projects in the areas of Superannuation, Banking, Shared Services and Telecommunications both in Australia and overseas.
University of New South Wales
Shane Griffin is a senior executive with more than 15 years’ experience in the Higher
Education Sector. As the 2025 Strategy Lead, Shane Griffin has led one of the most significant and high-profile changes in UNSW history, the move to a unique four term academic calendar. Shane contributes to public debate on Australian higher education policy and has a reputation for excellence in driving change through creative problem solving and leading high performing teams.
Prior to this role, Shane held a number of senior positions in Student Admissions and
Scholarships teams where he was an advocate for driving system innovation and business transformation. Shane has a Juris Doctor from UNSW as well as a BA and BEc in History and Economics from the University of Adelaide. He enjoys travel with his family and is a passionate historian and Francophile.
School of Engineering, RMIT
Australian National University
Amanda has over 10 years’ experience in various project management and senior leadership roles within the private and public sectors. Before her tenure at the ANU, Amanda worked at Connell Wagner (now Aurecon) engaged on projects spanning from the implementation of large-scale civil/military infrastructure through to the design and development of inter-departmental information and communications technology systems. Her subsequent engagement at SEE-Change saw her develop multiple projects surrounding community renewable energy initiatives and begin the implementation of a large scale community solar energy generator within Canberra. Since joining the Australian National University (ANU), Amanda has been responsible for the design, development and successful deployment of numerous enterprise-wide transformation projects including a custom built University Electronic Records Management System. Amanda currently leads a multi award winning digital transformation centre at the ANU which develops fully integrated, enterprise-wide software solutions for the University. By transforming processes using human centred design principles, lean process improvement techniques and agile solution development approaches, this Centre increases productivity while improving service delivery and customer experience across the ANU.
University of Newcastle
Mr Joel Palmer was appointed as the University of Newcastle’s Director Strategy Planning and Performance in May 2017 and is responsible for facilitating university strategic and business planning, as well as the provision of business intelligence and analytics on academic performance, student experience, world university rankings, and corporate performance reporting. Joel leads a multidisciplinary team, combining expertise in the institution’s data with its business applications to turn insight into outcomes through sound planning and prioritisation. A corporate strategy specialist with more than 10 years experience in strategic planning and business planning in the domains of public and publically funded organisations, Joel moved into the higher education sector in May 2017 from his role as Director Corporate Planning, Portfolio and Performance with the NSW Department of Finance, Service and Innovation. Joel holds a Master of Commerce from the University of Sydney.
Michael brings his 20+ years’ experience in the sales, development and provision of Complex Managed IT Services across the globe, to explore the concept of the “subscription economy” and discuss how education institutions can leverage concepts and solutions like DaaS to transform their organisation.
Michelle joined Maia Financial in late 2018 to lead the Asset Finance divisions in Australia and New Zealand. Her core focus is on guiding the team to originate opportunities to finance diverse assets for new and existing clients, quickly and efficiently while building and maintaining strong relationships.
She is passionate about what she does and thrives in an environment where goals can be set and then, through inspiring great people, we can not only meet but exceed those together. Michelle has had over 20 years’ experience within financial services, gained significant strategy and sales leadership experience within Investec Private Bank and more recently Perpetual Private.
Michelle holds a Batchelor of Business Science degree from the University of Cape Town and having lived and worked in the United Kingdom and South Africa, is now privileged to call Australia home.
Reed Graduation Services
With over 45 year’s business experience which includes 30 years involved in the University Graduation services field, Mark is well equipped to lead a talented workforce of over 250 individuals at Reed Graduation Services, one of the largest university service providers in Australia.
Mark is currently growing all three businesses both locally and on a global basis.
Mark along with Shamal Sharma (GM) and Simon Hughes (BDM) look forward to presenting to you at your upcoming conference.
With over 20 years experience in sales management, Anthony is responsible for the sales team in Victoria.
Anthony has been working with Cleanaway for last 4 years, mainly responsible for the Business Development team and has recently been appointed to manage the Victorian Sales team.
With over 20 years experience in the Waste and Electronics recycling sector, Melinda has developed
extensive knowledge around the Victorian waste management, recycling and resource recovery
Working in the Victorian Post Collections division of Cleanaway for almost 5 years as Business
Development Manager, her role is vital to forming long term relationships with key stakeholders
across Government and the Waste industry whilst developing strategies around innovation and
sustainability for the business to deliver to our customers and the industry as a whole.
Melinda also sits on the Executive team of the Victorian Waste Management Association (VWMA).
University of New South Wales
Sharon Post is a finance professional with experience in both financial services and Universities. Her experience covers strategy implementation, transformation and operational support of finance and business intelligence processes and technology. Sharon has been with the University of NSW since 2014 with her current role being Associate Director Finance Process and Technology Strategy.