Improving efficiency & leveraging innovation to ensure financial sustainability
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Day 1 - Wednesday 27th March, 2019

8:00
Registration, coffee & networking
8:30
Opening remarks from the Chair
Lakshmi West
Director, Service Improvement Group
Australian National University
Aligning planning with an organisational vision to achieve strategic outcomes
8:40
KEYNOTE: UNSW’s 10-year transformation strategy
  • How UNSW secured crucial staff and student buy-in to the strategy
  • The role of clear communication in conveying the ‘why, what, how and when’
  • The success of the strategy, to date, in realising the university’s goals; and the challenges encountered in delivering extensive change
Professor Ian Jacobs
President & Vice-Chancellor
University of New South Wales
9:20
Aligning vision with strategic & operational planning to boost performance
  • Managing organisational agility in responding to changing contexts and emerging challenges
  • The importance of leadership, culture and the right information to execute strategic plans
  • Choosing the right model for change
Robert Webster
Executive Director Corporate Services
University of Western Australia
10:00
Manage Your Assets, Maximise Your Potential
  • The benefits of asset finance solutions, and the opportunities this can create for your university
  • The options available for you, right now
  • Maintaining the cutting edge, understanding and funding the assets of tomorrow

Michelle Gianferrari
Head of Asset Finance
Maia Financial
10:30
SPEED NETWORKING

In this fun, interactive session, you will have the opportunity to meet fellow attendees and speakers in 2 minute bursts, to exchange business cards and set up conversations for the rest of the event

10:50
Morning tea & networking
11:20
INTERNATIONAL KEYNOTE: Our future – the approach taken to developing a vision for the University in its third century
  • The balance between tactical responses to uncertainty and strategic clarity
  • Leagues tables, benchmarking – sticks or carrots?
  • Transformation of service delivery – essential in all scenarios
Stephen Dauncey
Director of Finance
University of Manchester, UK
12:00
Measuring what matters – the new tools of strategic planning
  • Myths and misconceptions of strategic planning
  • Tools, approaches and strategy superpowers
  • Large, complex, multifaceted, agile and resilient
Dr Omer Yezdani
Director, Planning & Strategic Management
Australian Catholic University
12:40
Networking lunch
1:30
INTERACTIVE ROUNDTABLE DISCUSSIONS
  • “Australian Universities Proven Spend Management Success” – Hosted by Advanced
  • Developing a self-service platform to improve decision making
  • Transforming business intelligence capability
  • Boosting efficiency through robotic process automation
  • Outsourcing non-core services to reduce costs
  • Effective financial planning and budgeting for long-term sustainability
  • Leading your organisation through transformation and change
2:30
Providing a seamless graduation experience to both Universities and Graduands
  • What it takes to deliver exceptional service to graduating students
  • Using technology to enhance the graduates experience
  • The importance of a highly motivated team
  • Creating services for global markets

Mark Thomas
Chief Executive Officer
Reed Graduation Services
3:00
Afternoon tea & networking
3:20
Investing in a more strategic approach to resource allocation
  • Balancing resources with strategic objectives
  • Enabling long-term sustainability through robust planning
  • Leveraging strategic and capital investments
Joel Palmer
Director, Strategy, Planning and Performance
University of Newcastle
Nat McGregor
Chief Operating Officer
University of Newcastle
Working to a lean model & boosting organisational efficiency
4:00
Reimagining & transforming customer engagement to embrace business transformation
  • Embedding a transformation oriented attitude in people and within the University’s culture
  • Simplifying interactions between customers and service delivery
  • Lessons learnt from enterprise scale process redesign and digitalisation
Amanda Snashall
Director, Intelledox Digital Transformation Centre
Australian National University
Lakshmi West
Director, Service Improvement Group
Australian National University
4:40
Lean – what direction?
  • 28 Lean strategy questions to ask
  • Exploring potential models for Lean teams and approaches
  • Applying lean principles for long-term ongoing improvement
Mark Robinson
Managing Director
St Andrews Lean Consulting, St Andrews University, Scotland
5:20
Closing remarks from the Chair & close of Day One
5:25
Networking Drinks sponsored by Acer Australia

Day 2 - Thursday 28th March, 2019

8:00
Welcome, coffee & networking
8:30
Opening remarks from the Chair
Dr Sarah Stow
Associate Director, Planning & Resources
School of Engineering, RMIT
8:40
Achieving productivity growth through investing in alternative education models
  • Growing online course delivery
  • Leveraging micro-credential and developing an executive education offering
Professor Todd Walker
Provost & Deputy Vice-Chancellor
University of New England
Leveraging new business strategies to diversify & grow revenue
9:20
Staying true to your past, designing for the future: creating institutional strategies that contemporise your mission
  • Evolving your founding purpose and values to create new opportunities and/or respond to current and future challenges
  • Designing strategy that builds on and shapes “your story”
Rebecca Murray
Vice-Principal, Strategy
University of Sydney
10:00
Device as a service and the subscription economy
  • Using DaaS to enable business growth and transformation
  • Empower your staff to succeed
  • Manage IT cost and compliance
Michael Pratt
World Wide Pursuit Director
Lenovo
10:30
Morning tea & networking
11:00
PANEL DISCUSSION: Change worth chasing in University Finance Teams
  • What are the changes that we each have under way at our institutions in the way that we approach the role and potential contributions of the Finance team?
  • What approaches to making those changes have worked and which ones have disappointed and why?
Sharon Post
Associate Director Finance Process and Technology Strategy
University of New South Wales
Michael Henegan
Sales Director
CALUMO
11:40
UNSW3+- The Business Case for Implementing a New Academic Calendar
  • Maximising campus utilisation
  • Creating capacity for student growth
  • Better alignment to Northern Hemisphere for international and exchange students
  • Increased student flexibility for varied study loads and increased opportunities for exchange, internships or work integrated learning
Shane Griffin
2025 Strategy Lead
University of New South Wales
12:20
Networking lunch
1:20
Sustainability in University
  • Case Study on Deakin University
  • Waste Streams, increased recycling
  • Sustainability and diversion from landfill
Anthony Chapman
Business Unit Sales Manager
Cleanaway
Melinda Lizza
Business Development Manager
Cleanaway
1:50
PANEL DISCUSSION: Effective strategies to drive alternative revenue
  • Increasing international student recruitment
  • Building alumni relationships to increase fundraising
  • Investing in commercial partnerships
Stephen Dauncey
Director of Finance
University of Manchester, UK
Robert Webster
Executive Director Corporate Services
University of Western Australia
Strengthening service improvement
2:20
Stepping back – Gaining a much needed perspective to survive and prosper in an age of disruption
  • Transformation from the outside in
  • Selling in the case for change – inverting a long held perspective
  • Beginning with a competitive strategy
  • Learning to adapt to a new world order
Michael Burgess
Chief Student Experience Officer
Western Sydney University
3:00
Afternoon tea & networking
Consolidating services & optimising assets to maximise resources
3:20
Elevating the role of procurement as a strategic asset
  • Delivering supply focused cost reduction
  • Working towards the right internal stakeholder engagement
  • Shifting cultural perceptions and practice around procurement
Paul Holland
Director of Commercial Services
University of Melbourne
4:00
The benefits and challenges of shared research facilities and shared technical support
  • Strategies for engaging with academic staff to maximise return on shared facilities
  • Strategies to avoid silos and perception of silos
Dr Sarah Stow
Associate Director, Planning & Resources
School of Engineering, RMIT
4:40
Closing remarks from the Chair & close of Conference
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Key Speakers

Professor Ian Jacobs
President & Vice-Chancellor
University of New South Wales
Professor Todd Walker
Provost & Deputy Vice-Chancellor
University of New England
Rebecca Murray
Vice-Principal, Strategy
University of Sydney
Paul Holland
Director of Commercial Services
University of Melbourne