Dr Daniel Edwards
Principal Research Fellow
Australian Council for Educational Research

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Daniel Edwards is a Principal Research Fellow, leading the Tertiary Education research program at the Australian Council for Educational Research. Dr Edwards is responsible for coordinating ACER’s higher education, and vocational education and training research. He leads a team of researchers with a wide range of expertise in policy research, assessments and surveys.

 

Dr Edwards’ research encompasses a range of educational issues, with particular emphasis on higher education. He has a keen interest in all aspects of education policy and has explored issues relating to demand for higher education places (both amongst students and employers), student achievement, student aspirations and pathways, selection policies for entrance to university, and educational ‘choice’ theories. He also has experience researching wider social issues regarding social stratification and demographic change.


Speaking On:
Welcome remarks from the Chair
KEYNOTE: Enhancing our understanding of completion
PANEL DISCUSSION: At-risk groups and their unique needs
Professor Karen Nelson
Pro Vice Chancellor (Students)
University of Sunshine Coast

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Karen Nelson is the Pro Vice-Chancellor (Students) at the University of the Sunshine Coast. Before joining USC she was the Director, Student Success and Retention and the Director, First Year Experience at Queensland University of Technology (QUT). Karen’s PhD is in organisational information and knowledge management and prior to 2007 she held traditional academic roles at QUT. Karen’s research now focuses on student engagement in higher education. She has led a series of national learning and teaching research projects in this area. These include developing a maturity model for student engagement retention and success (http://studentengagementmaturitymodel.net/) and a social justice framework for higher education (https://safeguardingstudentlearning.net/). She is currently leading a national project ‘Shaping the 21st century student experience in regional universities’

 

Karen’s contributions to higher education have been recognised by more than ten awards including three Australian Awards for University Teaching.


Speaking On:
KEYNOTE: An institutional framework for student engagement and retention

Workshops:
How to establish an institutional approach to student engagement, success and retention
Jordi Austin
Director, Student Support Services
The University of Sydney

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Jordi Austin has worked in the Australian Tertiary sector since 1998, and has developed expertise in the creation, design, implementation and evaluation of student centric services and programs. Her current role at the University of Sydney entails oversight of core student services, as well as partnering with faculty to develop innovative student development and retention programs. All programs developed place an emphasis on evidenced based service delivery and are geared to facilitate the academic and personal success of each individual studying in the post secondary environment. She is currently the President, ANZSSA, and has strong links to sister associations in Canada, USA and Europe.


Speaking On:
BEST PRACTICE SHOWCASE: Identifying and designing a best practice engagement and retention policy
Assoc Prof Angela Carbone
Director, Education Excellence, Office of the Vice Provost (Learning and Teaching)
Monash University

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Angela Carbone is an OLT National Senior Teaching Fellow and her flagship fellowship program has led to improvements to unit quality and the development of leadership capabilities in academics across Australia.   She has received numerous awards for teaching excellence, including the prestigious Prime Minister’s Award for University Teacher of the Year.  Angela’s research has explored and adopted successful strategies used to lower attrition and increase completion rate in her own undergraduate classes and was Head of the inaugural non-residential Campus based College embedded holistically throughout Monash to support student success.


Speaking On:
KEYNOTE: Encouraging good learning experiences
Prof Ron Oliver
Deputy Vice Chancellor (Teaching, Learning and International)
Edith Cowan University

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Ron Oliver is Deputy Vice-Chancellor (Teaching, Learning and International) and Professor of e-learning at Edith Cowan University in Western Australia. Throughout his teaching career he has used emerging technologies to engage and motivate his students and has a particular interest in learning and the need for relevance and engagement in curricula. He has been an active researcher and publisher in the area of instructional technologies and elearning for the past thirty years, and has experience in the design, development, implementation and evaluation of a diverse range of technology-facilitated learning settings. Ron has been recognised for his innovative teaching and research with learning technologies through a number of awards including:  Australian Award for University Teaching and Fellowships of the Australian Learning and Teaching Council, The Association for the Advancement for Computer in Education; and The Australasian Society for the Use of Computers in Learning in Tertiary Education.


Speaking On:
Supporting retention in online learning settings
Assoc Prof Ken Purnell
Associate Professor
CQ University

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Ken Purnell is from CQUniversity Australia and has a focus on learning and neuroscience. As former Head of Education and ADLT, he brings a range and depth of experiences of working with students across 25 years in the higher education sector. This has included published research in the area of retention and attrition of students with the then Director of Student Services. Ken works closely with the state curriculum and assessment authority and has done so for 24 years including as a member of the Governing Authority. Keeping students beyond Year 10 to complete Year 12 has been one of the areas of interest for him. Ken has a keen interest on building resilience in students and developing a growth mindset with them to successfully complete their studies. This is built upon neuroplastic science and his PhD from UNSW (1991) is in cognitive neuroscience.


Speaking On:
Building student resilience to increase retention
Prof Sue Trinidad
Director, National Centre for Student Equity in Higher Education
Curtin University

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Professor Sue Trinidad – Prior to becoming the Director of the National Centre for Student Equity in Higher Education, Sue was Deputy Pro-Vice Chancellor and Dean of Teaching and Learning in the Faculty of Humanities at Curtin during 2007-2012. In these roles she provided academic leadership for the five schools and led the Higher Education Equity Participation Program for a large faculty which had many LSES, Indigenous and regional students. Sue is an established scholar in the areas of higher education pedagogy and change management, the use of technology and student learning including the use of technology for regional, rural and remote areas to provide equitable  access to all students regardless of their geographical location. Her teaching, learning and research have been acknowledged by a number of awards including the 2001 Life Membership Award for the Educational Computing Association of Western Australia for her work with teachers, two best research paper awards in 2004 and 2006,  the Vice-Chancellor’s Award for Excellence and Innovation in Higher Education in 2010; a Citation for Outstanding Contributions to Student Learning 2014; and the PTCWA Outstanding Professional Service Award 2014.


Speaking On:
KEYNOTE: Student equity: policy and practice
PANEL DISCUSSION: At-risk groups and their unique needs
Ray Fleming
Education Industry Manager
Microsoft

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Ray Fleming is the Industry Market Development Manager for Education in Microsoft Australia, and has spent 25 years working within the education ICT industry. In the past, Ray has been a columnist for the Times Education Supplement and has written for the Times Higher Education Supplement. He’s a regular speaker at educational conferences – focusing on the significance of ICT to learners and institutions, and the role it will play in the transforming education. At our conference, Ray will share stories around the challenges of driving efficiency in organisational processes through technology, and how universities around the world have tackled the kinds of changes that the Australian Higher Education sector is currently undergoing.


Speaking On:
Tapping into the power of data to improve business processes
Hugh Guthrie
Honorary Fellow, Work-based Education Research Centre
Victoria University

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Hugh Guthrie is an Honorary Fellow at WERC, based in the Victoria Institute at Victoria University having retired from the university in August 2015.  Before this he was a junior university academic specialising in biology, the research officer at the Royal Melbourne Institute of Technology (where he was, for a time, Head of their Curriculum Development Group). In 1987 he joined the National Centre for Vocational Education Research (NCVER) and worked there in a variety of positions until moving to Victoria University in late 2011. He holds Masters Degrees in both science and education and has over 30 years’ experience as a VET researcher and practitioner.  Currently, he is chair of the Academic Quality Assurance Board (AQAB) at EVOCCA College and is also involved in a range of projects and consultancies. He has wide-ranging interests: needs analysis; educational evaluation; VET policy and practice; VET provider and workforce issues, including the Continuing Professional Development (CPD) of VET professionals and other staff; vocational teaching, learning, assessment and instructional design; learner pathways and international education, especially offshore delivery.


Speaking On:
Retaining apprentices and stopping attrition
Dr Barry Hodges
Open Foundation Program
University of Newcastle

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Dr Barry Hodges is an educator of long standing who is highly experienced in enabling education. He has taught in the internationally respected University of Newcastle (UON) Open Foundation Program since 1997, sharing in Vice-Chancellor’s Awards for Teaching Excellence in 2007 and 2012, and was Coordinator of the Program in 2007-12. More recently, he was Team Leader of a multi-university project funded by a grant from the Office of Learning and Teaching, investigating student retention and attrition in the enabling programs of five Australian universities (“Enabling Retention: Processes and strategies for improving student retention in university-based enabling programs,” 2010-13). He has taught philosophy and critical thinking at undergraduate level as well as in the Open Foundation Program. His current research interests are in enabling education, especially with respect to student retention and open entry into enabling programs.


Speaking On:
Re-engaging and retaining the under-represented
Assoc Prof Rachael Field
Associate Professor Faculty of Law, Law School
Queensland University of Technology

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Rachael joined the teaching staff at QUT in 1994, and has been an Associate Professor in the Law School since 2012. Her key teaching interests are in the first year experience and dispute resolution. Rachael has received a number of institutional learning and teaching awards, and in 2008 was awarded an Australian Learning and Teaching Council Citation. Rachael was made an ALTC Teaching Fellow in 2010 to develop curricular strategies in response to high levels of law student psychological distress. She was named Queensland Woman Lawyer of the Year in 2013, and received an AAUT Teaching Excellence award in 2014.


Speaking On:
Promoting tertiary student well-being through the curriculum
Prof Kerri-Lee Krause
Provost and Professor of Higher Education
Victoria University

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Professor Kerri-Lee Krause BEd MA PhD    is the Provost and Professor of Higher Education at Victoria University (VU) where she provides institutional leadership for the quality of learning and teaching, research and engagement across the University. In this role she works closely with the Deans of the seven academic Colleges at the University, along with a team of Senior Portfolio leaders and the heads of the respective Research Institutes and Centres.

 

As a member of the Senior Executive team at VU, her primary focus is improving the quality of the student experience as part of an overall commitment to quality enhancement in the areas of teaching, research and engagement.

 

Professor Krause is a Fellow of the Society for Research in Higher Education and is nationally and internationally recognised for her research on the contemporary undergraduate student experience and implications for quality and standards in institutional settings. She has extensive experience in leading evidence-based quality improvement initiatives of higher education curriculum and institutional performance and has research expertise that spans broadly across higher education policy areas, with a particular focus on the changing student experience, the evolving nature of academic work and implications for quality and standards in higher education.


Speaking On:
KEYNOTE: Designing reaching frameworks to enable retention throughout the institution
David Gunsberg
Director, Planning and Projects Offices, Information Services
Griffith University

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David is Director of Planning and Projects at Griffith University. He joined the University in 2013 and is responsible for the delivery of the University’s’ portfolio of transformational IT projects under the leadership of Pro Vice Chancellor INS Linda O’Brien.

 

Prior to joining Griffith University David worked as a Strategic Consultant for 5 years focussing on the areas of Corporate Transformation, Strategy Development and High Performance Leadership.

 

Prior to his role as a consultant David spent 13 years with Telstra in a number of senior positions across Major Project Delivery and Marketing. David spent 4 years as an Area General Manager for the ACT and South East NSW with responsibility for $300m in revenue before going on to become National Marketing Manager – Customer Acquisition, a post he also held for 4 years. His last role before leaving Telstra was as Marketing Director – Customer Experience for a large consumer market segment with over 1M customers and annual revenues of $1.2B. In this role he was also responsible for the launch of the Telstra Next G network to the Business Market, a project involving over 60 staff and with revenue accountability approaching $2B dollars.

 

David is a passionate advocate of placing the customer at the heart of corporate strategy. He is also known for his focus on performance and his track record of developing future leaders. He holds an undergraduate degree from the University of Queensland and completed his Masters of Management at ANU.

 


Speaking On:
Customer experience in the modern university
Dr Andrew Harvey
Director, Access and Achievement Research Unit
La Trobe University

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Dr Andrew Harvey is Director of the Access and Achievement Research Unit. He has a Bachelor of Arts (Honours) and PhD in Politics, both from the University of Melbourne. Andrew has published widely in areas of higher education policy, including issues of access, student retention, regionality, and teacher education. Other research interests include nationalism, identity, and Latin American culture. Andrew’s previous roles include Director of Regional Operations at La Trobe, Deputy Director (Academic) of the Bendigo Campus of La Trobe, and Executive Officer of the Australian Council of Deans of Education.


Speaking On:
Departure to arrival: Re-engaging students who have withdrawn from university
PANEL DISCUSSION: At-risk groups and their unique needs
Jennifer Oliver
Executive Director, Learning & Teaching, Deputy CEO
Boxhill Institute

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Jennifer Oliver is the Executive Director Academic Affairs (VET and Higher Education) at the  Box Hill Institute Group, Melbourne. Box Hill Institute is a Technical and Further Education Institute with approximately 40,000 student enrolments and 800 staff.  Jennifer is charged with the responsibility of ensuring quality learning across the Institute, from Certificates to Degrees; the Global Education Network; teacher education; communities of practice and flexible delivery (content development and online learning). Jennifer provides educational leadership across Box Hill Institute and the Centre of Adult Education (CAE) and provides high level strategic advice to the Chief Executive Officer on initiatives aimed at improving academic outcomes and the development of innovative education, including degrees, and oversees the Box Hill Group approach to leadership of academic quality.


Speaking On:
PANEL DISCUSSION: How to be creative in implementing a retention policy
Prof Andrew McAuley
Deputy Vice Chancellor (Education)
Southern Cross University

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Professor McAuley joined Southern Cross University in December 2010 having previously been a Professor of Marketing and Head of the Department of Marketing at Griffith University.  Prior to coming to Australia, in July 2009, Professor McAuley was Head of the Department of Marketing at the University of Stirling in Scotland. He has published in leading marketing journals including the European Journal of Marketing, Journal of Marketing Management, Journal of Strategic Marketing, Journal of Research in Marketing and Entrepreneurship, and the Journal of Consumer Marketing. Professor McAuley serves on the Editorial Advisory Boards for the European Journal of Marketing and the Journal of Research in Marketing and Entrepreneurship. He was a founding co-Editor of the Journal of Social Marketing launched in 2011. In addition he is a past Vice-President of the UK Academy of Marketing.


Speaking On:
BEST PRACTICE SHOWCASE: A holistic approach to student support at Southern Cross University
Prof Adam Bridgeman
Associate Dean and Director of First Year Studies
The University of Sydney

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Prof Adam Bridgeman is Director of First Year Chemistry and Associate Dean (Learning and Teaching) in Science at the University of Sydney. He has won awards for the effective use of technology to personalise learning, feedback and student support. His teaching awards include the UK’s RSC Higher Education Award (2004), 3 VC Awards for Support of the Student Experience (2008, 2010 and 2014), the VC Award for Outstanding Teaching (2013), an ALTC Award for Programs that Enhance Learning (2011) and a shortlisting for the international blended learning Reimagine – Wharton-QS Stars Awards (2014).

 

He has a strong passion for the enhancing the first year experience and improving the transition to university for all students. For 2015/16, he has been awarded an OLT National Teaching Fellowship on ‘Personalising Learning Using Diagnostic and Success Data for Large Cohorts’. During the fellowship, he will be further developing ideas to improve learning and retention using learning analytics to personalise approaches for programs with large enrolments.


Speaking On:
BEST PRACTICE SHOWCASE: Identifying and designing a best practice engagement and retention policy
Glen Bates
Pro Vice Chancellor (Student Advancement)
Swinburne University of Technology

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Professor Bates is Pro Vice-Chancellor for Student Advancement at Swinburne University whose unit focuses on enhancing the student experience.  He has over 30 years’ experience as an academic and a background in clinical psychology.  Before becoming a Pro Vice-Chancellor he was a Deputy Dean for three years and Head of the Psychology Department for 10 years. . He has taught psychology at undergraduate and post graduate level in Australia and internationally and supervised over 30 Doctoral students. Glen has also worked with international partners to deliver postgraduate training in professional counselling in Singapore.   As a member of the University’s senior executive Glen is involved in developing strategic approaches to enriching the student experience and supporting students’ academic and professional development.  His work on the University’s retention project incorporates data analytic approaches within interventions targeted at early identification of at risk students and the development of a range of support frameworks.


Speaking On:
Using learning analytics to achieve academic engagement

Workshops:
How to utilise learning analytics to improve student support
Julianne Seaman
Manager Teaching Innovations
Box Hill Institute

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With over 8 years experience in learning innovations and teacher education, Julianne Seaman is a progressively minded educator with a strong interest in increasing learner capability and engagement through innovative and learner centered programs. Currently Teaching Innovations Manager at Box Hill Institute, Julianne has an active role in leading the direction of blended learning projects and teacher education programs, drawing on her expertise and experience across a variety of roles and functions including adult education and online facilitation, learning design, and project coordination. As part of the overall Box Hill Institute Group (BHIG) blended learning and retention strategy, for three years Julianne managed the institute Student Induction program, which was delivered to over 5,000 students yearly and catered to a variety of learning levels and course areas. Outcomes of this program included personalised learning plans and detailed learner analytics, which contributed in forming the direction of future educational strategy.


Speaking On:
PANEL DISCUSSION: How to be creative in implementing a retention policy


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