Strategic thinking to future-proof your business model
Conference Date
6th & 7th December 2016
Dockside, Sydney
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With future Choice & Control reforms guaranteed for the residential aged care sector, significant change will take place in the provision of accommodated care for older Australians.

Residential providers must become agile and proactive in anticipation of reforms, by adapting new organisational models and methods of service delivery to maximise uncertain resources and maintain quality of life and of care.

How will you prepare for the open market?  What will differentiate your organisation from the rest?

This conference will:

  • Break down the impacts of choice & control on your organisation
  • Shift your thinking towards new business models
  • Demonstrate essential innovation in service delivery
  • Examine how to blend residential, retirement & home care
  • Explore how to shift organisational and workforce culture to meet the needs of consumers
  • Download the conference brochure

Who will attend? Senior representatives from residential aged care providers with the roles of:

  • Chief Executive Officer & Board Director
  • Chief Financial Officer & Finance Manager
  • Chief Operating Officer & Operations Managers
  • Director of Strategy/Innovation
  • General Manager Residential Care
  • General/Regional/Facility Manager

Proudly supported by: COTA Logo

Attend to learn:

  • What are the next steps for reform?

  • Implications of choice & control

  • Strategies to future-proof your organisation

  • Organisational strategies to stay competitive

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Key Speakers

Cameron O'Reilly
Chief Executive Officer
Aged Care Guild
Pat Sparrow
Chief Executive Officer
Aged and Community Services Australia
Martin Walker
Policy Advisor
Think Local Act Personal, UK
Nick Loudon
Managing Director
Seasons Aged Care


What People Are Saying

  • “This conference comes at a time of great aged care reform, noticing that many of us in the business are both curious of opportunity and sceptical about probabilities, the team of presenters allowed a greater view of the present direction.”

    Joy Leggo
    Healthy Ageing Team Leader, Country Health South Australia Local Health Network. Strategic Thinking for Choice & Control conference, July 2016


  • Date: 16 May 2018  By: George Bej

    As it approaches the precipice of Consumer Directed Care (CDC), Australia’s Aged Care industry faces intrinsic challenges when it comes to customer experience strategy development and driving a more customer centric culture. Who is the customer? Historically, the industry has relied heavily on government funding to provide care for residents. Moving forward, competition for the …

  • Date: 5 Jun 2017  By: Campbell McGlynn

    IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company.   Becoming an employer of choice was not something we intentionally set out to do. Rather it …

  • Date: 10 May 2017  By: Jayne Ryan

    Demographic changes, an ageing population and a mobile workforce present many challenges for the community services workplace. More jobs are being created in the health and disability sector, particularly with the arrival of the NDIS, and in order to attract and retain a skilled workforce, we need to look outside the box. Shortages in the …

  • Date: 9 May 2017  By: Greg Skelton

    We need to change the aged care industry in Australia. We all know that aged care needs to transform to reflect what customers really want, so at PresCare, we are demonstrating our commitment to this by asking real people what they want and need. This has helped to paint a picture of what the company …

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