With future Choice & Control reforms guaranteed for the residential aged care sector, significant change will take place in the provision of accommodated care for older Australians.
Residential providers must become agile and proactive in anticipation of reforms, by adapting new organisational models and methods of service delivery to maximise uncertain resources and maintain quality of life and of care.
How will you prepare for the open market? What will differentiate your organisation from the rest?
This conference will:
- Break down the impacts of choice & control on your organisation
- Shift your thinking towards new business models
- Demonstrate essential innovation in service delivery
- Examine how to blend residential, retirement & home care
- Explore how to shift organisational and workforce culture to meet the needs of consumers
- Download the conference brochure
Who will attend? Senior representatives from residential aged care providers with the roles of:
- Chief Executive Officer & Board Director
- Chief Financial Officer & Finance Manager
- Chief Operating Officer & Operations Managers
- Director of Strategy/Innovation
- General Manager Residential Care
- General/Regional/Facility Manager
Attend to learn:
What are the next steps for reform?
Implications of choice & control
Strategies to future-proof your organisation
Organisational strategies to stay competitive
Aged Care Guild
Cameron O’Reilly is the Chief Executive of the Aged Care Guild, an association of nine of the largest Residential Aged Care for profit providers in the industry. The Aged Care Guild advocates the development of sustainable aged care that delivers consumer choice.
Prior to assuming the role at the Guild, Cameron was for nine years the Chief Executive of the Energy Retailers Association of Australia (ERAA), the peak industry body for retailers of electricity and gas in Australia’s national energy markets. While at ERAA Cameron successfully advocated for the deregulation of the retail energy markets in Victoria, New South Wales, South Australia and Queensland.
Before joining ERAA, Cameron was the Chief Operating Officer of CPR Communications & Public Relations Pty Ltd and was a regular public affairs commentator on ABC radio.
Cameron holds a Bachelor of Economics from Sydney University and a Master of Management and Public Policy from Monash University. He is a graduate of the Institute of Company Directors (GAICD) and in 2008 was awarded the Fulbright Professional Scholarship in Australia-US Alliance studies.
Aside from being the CEO of the Aged Care Guild, Cameron is a Non-Executive Director of energy retailer, Mojo Power and serves on the advisory board of Uchoose Holdings Ltd and Infradebt Pty Ltd. He is a former Member of the Federal Government’s Telecommunications Universal Service Management Agency (TUSMA) and is a former Chair of Energy Assured Ltd (EAL).
Aged and Community Services Australia
Pat Sparrow is a social policy leader and innovator with expertise in stakeholder engagement and management. She has specific and detailed expertise in ageing policy and aged care, having worked as, and with, a diverse range of stakeholders including consumers, service providers, workforce, health professionals, corporate organisations and Government. This unique ‘360 degree’ perspective ensures that Pat’s leadership approach is strategic and nuanced, inclusive and collaborative.
Pat is currently leading Aged & Community Services Australia (ACSA) toward a new era, as a recently-transitioned national organisation and with the challenges it faces in an increasingly competitive, consumer-driven environment. She is focused on ensuring the organisation has genuine respect and influence among key stakeholders through the establishment of a strong national voice. Pat’s breadth of knowledge, depth of experience and constructive approach enable her to achieve results that benefit ACSA members and contribute to the best possible outcomes for older Australians.
Think Local Act Personal, UK
Martin became Think Local Act Personal’s policy advisor for personalised commissioning and self directed support earlier this year. He has worked in Local Government for the past thirteen years with roles ranging across education welfare, children’s social work, neighbourhood management, and adult social care. Prior to this he worked in retail and the banking sector. Since 2008, he has worked as a change manager helping Councils introduce and embed self directed support.
Think Local Act Personal is a sector wide partnership with an objective of transforming health and social care in the UK through personalisation. It helps the Department of Health to implement policy by convening the sector, practically and collaboratively developing and designing solutions to difficult issues. A key feature of its approach is that all its work is coproduced with people with lived experience of health and social care services.
Seasons Aged Care
With more than 35 years clinical and executive management experience, Nick has a unique knowledge and skills set which transcends almost every sector of Australian Health and Aged Care includes private, public and government owned organisations. As an Executive Manager and business owner Nick’s experience includes Private Hospitals, Public Hospitals, Health Insurance, Retirement Living and In-home Community Care.
Nick holds a Masters Degree in Health Administration (UNSW), a B Nursing Science (JCU) and has been a Board Director of LASAQ since 2013 – (Leading Aged Services Australia, Queensland)
Nick believes passionately that at every stage and every age, each of us strive for is “Quality of Life”. He is determined that advanced age is no more a “disease” than is youth, both have their challenges. Nick’s vision is that Aged Care, focused on quality of life and respect for the choices of our elders can be delivered in any location (choice).
Research Analytics Consulting Services provides management strategies to give your business clarity and focus to straighten your aims on
Growing competition in the aged care sector means business must perform at its optimum level.
Don’t let change challenge your business (or put you out of it).
Research Analytics Consulting provides financial and systems development to keep you in the game.
AgeWorks specialises in accreditation compliance and risk management. We’re here to help you – simplify your systems and better manage your risk.
Our expertise lies in the identification and management of clinical risk. We understand that people and culture management are critical in the mitigation of risk.
Check out our easy to use Resources section.
Founded in 2002, AgeWorks has spent much time working on the ground with clients. We really understand their needs.
We love working with people and have a proven track record in helping clients to turn their businesses around.
We know what works and what doesn’t – so for genuine solutions think AgeWorks.
We have a diverse team of professionals with many years of experience in health, aged care and wider industries. You will enjoy working with us.
So what challenges do you face in your business today? Visit us for some ideas of how we may be able to help you in your business.
We are proud Australian Manufacturers – we specialise in the design and manufacture of Electric Adjustable Beds and Accessories suitable for Aged Care, Home Care and Hospitals. Electric Adjustable Beds are our core product and we are continually adding new designs to expand our broad product range.
Our wholesale sales prices have enabled us to become an extremely competitive Company in the Aged Care Equipment Supplier sector.
Our sales prices are a product of careful planning to keep administration, advertising and staff costs low. We especially minimise the use of Sales Representatives, enabling overall low overheads for our company, and low prices for our customers.
As we are the manufacturer and supplier, sales, dispatch and service are all conducted directly from our factory, saving costs and enabling us excellent in-house communication, guaranteeing efficient, direct professional service & sales to clients.
Our website is at www.uniquecare.com.au and has most pricing on it for your convenience.
What People Are Saying
“This conference comes at a time of great aged care reform, noticing that many of us in the business are both curious of opportunity and sceptical about probabilities, the team of presenters allowed a greater view of the present direction.”Healthy Ageing Team Leader, Country Health South Australia Local Health Network. Strategic Thinking for Choice & Control conference, July 2016
Developing and executing a customer experience strategy requires considerable effort. But when it’s done right, the payoff is significant.Date: 16 May 2018 By: George Bej
As it approaches the precipice of Consumer Directed Care (CDC), Australia’s Aged Care industry faces intrinsic challenges when it comes to customer experience strategy development and driving a more customer centric culture. Who is the customer? Historically, the industry has relied heavily on government funding to provide care for residents. Moving forward, competition for the …
Date: 5 Jun 2017 By: Campbell McGlynn
IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company. Becoming an employer of choice was not something we intentionally set out to do. Rather it …
Date: 10 May 2017 By: Jayne Ryan
Demographic changes, an ageing population and a mobile workforce present many challenges for the community services workplace. More jobs are being created in the health and disability sector, particularly with the arrival of the NDIS, and in order to attract and retain a skilled workforce, we need to look outside the box. Shortages in the …
Date: 9 May 2017 By: Greg Skelton
We need to change the aged care industry in Australia. We all know that aged care needs to transform to reflect what customers really want, so at PresCare, we are demonstrating our commitment to this by asking real people what they want and need. This has helped to paint a picture of what the company …
Endorsers & Media Partners
HealthcareLink.com.au is the online marketplace for jobs and careers in the healthcare and medical industry.
HealthcareLink provides a unique online recruitment and hiring management platform open to medical, dental and allied health practices, hospitals, aged care facilities and healthcare businesses of all sizes so that employers can find the right healthcare professionals and jobseekers find the right job easily.
HealthcareLink has over 17,000+ healthcare professionals and 4,000+ healthcare employers / CPD providers using their online platform.