NSW Minister for Innovation & Better Regulation
Matt Kean became the youngest member of the NSW Legislative Assembly when he was elected as the member for Hornsby in 2011.
After increasing his margin at the 2015 election, the former chartered accountant and PwC senior manager was elected to chair the NSW Parliament’s Joint Standing Committee on the Office of the Valuer General. Under his stewardship, the committee recommended radical changes to the system of land valuation in NSW to make it fairer for home owners.
In January 2017, Matt was elevated to cabinet as the Minister for Innovation and Better Regulation, giving him the opportunity to continue to be a champion for the little guy.
As minister, he is responsible for a diverse range of issues with a portfolio that includes consumer protection, workplace safety, and innovation.
So far, he has:
- reformed the laws around gift cards to ensure a minimum three-year expiry date
- attacked ticket scalpers with new laws to smash their dodgy business models
- commissioned Kathryn Greiner to conduct an extensive review into retirement villages to improve the quality of life for their residents
- initiated the Bergin Report into charitable fundraising, to ensure people can have confidence about their donations
- tackled quad bike safety issues with a raft of reforms to reduce deaths and injuries
Matt counts mental health issues as a key concern. His first speech in parliament back in 2011 was dedicated to a young friend who had recently taken his own life. Matt is working on a program to improve mental health in the work places of NSW.
As a keen promoter of innovative technology and its power to improve the economy, Matt is committed to highlighting the ways innovative technology and thinking can improve quality of life, as well as the NSW economy.
Retirement Village Residents Association
Jim Gibbons is Vice President of the Retirement Village Residents Association. He has been a resident of a retirement village for four years. As a former assistant commissioner for consumer affairs in NSW and CEO of a large industry association, Jim has insights into public sector policy development, the aspirations of industry representation and the practical application of statutes. He thinks good, effective consumer policy must be developed with active participation and representation from both industry and consumers and this is the challenge, post the Greiner Report era. Jim holds a Bachelor of Arts degree from Sydney University and a Masters Degree in Business Administration from the Australian Graduate School of Management, UNSW.
Janene joined Ingenia Communities in August 2013 as General Manager Care Development and has responsibility for the development and operation of the Group’s care and re-enablement program, Ingenia Care.
Janene brings to the Group extensive experience in health, retirement and aged care strategy and operations, having held senior management positions with Australian Unity, Catholic Healthcare and St Vincent’s Private Hospital.
Janene holds an MBA (Macquarie) and is a graduate member of the Australian Institute of Company Directors and the Governance Institute of Australia.
She has substantial experience as a Board Director for industry and consumer associations, not-for-profit companies and NSW Government Councils.
RetireAustralia & Retirement Living Council
Alison Quinn is the Chief Executive Officer of RetireAustralia, the largest privately owned retirement village operator in Australia, with a portfolio of 27 villages nationally, including 3,700 villas and apartments.
Alison is one of Australia’s most experienced property executives with an extensive track record of success, having previously held positions as Executive General Manager Retirement at Aveo Group, CEO Growth Management Queensland for the Queensland State Government and Executive General Manager of Sanctuary Cove, a leading master-planned residential resort community on Queensland’s Gold Coast.
She has extensive development and investment experience in the seniors housing, property and constructions sector. Additionally, Alison has held Chair and Board memberships across multiple public sector growth projects.
Holding a degree in Commerce from the University of Queensland, Alison is currently the National President of the Retirement Living Council.
Ministerial Advisory Council on Ageing & Greiner Inquiry
In 2017, Kathryn Greiner was commissioned by the NSW Government to lead an inquiry into the retirement industry. The industry now eagerly awaits the government’s response to her final report, which was delivered in December.
Beyond that influential inquiry, she has contributed in a wide range of leadership positions in public and private companies, government bodies and non-profit organisations. She was an elected Councillor to the City of Sydney Council from 1995 until 2004.
Kathryn has held Directorships for Pacific Power, John Singleton Advertising; Carlovers Ltd and The Financial Planning Association and been a Member of the Council of Bond University and Member Advisory Council L.E.K. Consulting.
She is the Chair of the Ministerial Advisory Council on Ageing and Chair of Biotechcapital Ltd. Kathryn is also a member of the Schools Funding Review Panel.
Kathryn’s non-profit activities include or have included: Director Bell Shakespeare Company; Chair Salvation Army Red Shield Appeals; Chair of Save the Children Australia and Chair of Sydney Peace Prize Foundation.
She is a graduate of UNSW and received an Order of Australia in 2001 for services to social welfare, local government and philanthropy awareness.
Australian Retirement Village Residents Association
Alistair Christie grew up in Canberra, taught in Queanbeyan Primary School, was accepted as a candidate for ministry in the Presbyterian Church; has lived in many rural and urban communities within NSW and ACT. In various communities he has been involved in existing schools, local organisations, hospital boards, seniors groups, development of early childhood (preschools), many ecumenical activities and more recently a men’s shed,.
He lives in Adria Retirement Village, Stirling ACT; is currently President of both the ACT Retirement Village Residents Association and Australian Retirement Village Residents’ Associations. He describes himself as a Minister of the Uniting Church living in active retirement.
Julian has overall responsibility for Summerset and is focused on developing and operating vibrant villages, and ensuring that respect for our customers is always at the core of everything we do.
Prior to becoming Chief Executive Officer in 2014, Julian was Summerset’s Chief Financial Officer from 2010 onwards. He oversaw Summerset’s transition to become a publicly listed company on the New Zealand Stock Exchange and the Australian Securities Exchange.
Julian is a member of the Executive Committee for the New Zealand Retirement Villages Association and a Fellow of CPA Australia.
NSW Fair Trading
Rose has a wealth of Australian and international experience in the regulatory space, including a recent three-year period working as Senior Executive Director and then Chief Executive Officer of Hong Kong’s Competition Commission from 2014 to 2017.
While working in Hong Kong, Rose was responsible for administering the Competition Ordinance, which was established to promote competition and to restrict anti-competitive conduct in Hong Kong.
Rose led complaint handling, competition investigations and the provision of competition policy advice to government. Between 2001 and 2008, and again between 2011 and 2014, Rose worked for the Australian Competition and Consumer Commission (ACCC), most recently serving as Executive General Manager, Mergers and Acquisitions. As the ACCC’s NSW Regional Director from 2001 to 2005, Rose worked closely with NSW Fair Trading.
Rose served as Assistant Secretary with the Australian Department of Sustainability, Environment, Water, Population and Communities from 2008 to 2011, where her responsibilities included monitoring, compliance and enforcement activities under environmental law.
Ian Yates is Chief Executive of COTA Australia, the national peak body for COTAs (Councils on the Ageing) in each State and Territory of Australia. Ian was appointed CE of COTA SA in June 1989 and has played national leadership roles in COTA since 2002.
COTAs are the peak aged consumer organisation in each state and territory and nationally, with thousands of organisational members representing over 500,000 seniors, plus 30,000 individual members.
Ian serves on a wide variety of federal government and aged care sector national bodies. He is a member of the Federal Government’s Aged Care Financing Authority; the Aged Care Sector Committee and the Aged Care Quality Advisory Council of the Aged Care Quality Agency and the Department of Health’s ACFI Monitoring Group. Ian is the COTA representative on the National Aged Care Alliance and its Sponsors Group. He is a Board member of the Aged Rights Advocacy Service (ARAS) in SA.
Beyond aged care Ian is a member of the Consumer Advisory Panel to the Australian Securities and Investments Commission (ASIC), a Director of Livable Housing Australia, and a member of the Advisory Board of the ARC Centre of Excellence in Population Ageing Research (CEPAR).
Ian is Chair of the Management Committee of the Australasian Journal on Ageing (AJA) and serves as a Director of COTA’s Insurance and Membership Services Ltd (IMS).
Ian has previously been a Director of the Aged Care Standards and Accreditation Agency and has served on the Consumer Consultative Committee to the Australian Competition and Consumer Commission (ACCC) and the Australian Energy Regulator (AER), the National Forum on Mature Age Participation, and the former Ageing Consultative Committee to the Federal Minister for Ageing.
Over the last decade Ian has been Deputy Chancellor of Flinders University and Chair of its Strategic Resources Committee and various other Committees; Chair of the Cancer Council SA and a Director of the Cancer Council Australia; Deputy Chair of the Repatriation General Hospital in SA; Deputy Chair of the SA Council of Social Service; Board Member of the Southern Adelaide Health Service; Board Member of the Flinders Medical Centre; and a member of the SA Government’s Health Performance Council.
Ian holds a BA from Flinders University; is a Member of the Australian Institute of Company Directors; is an Honorary Doctor and Emeritus Deputy Chancellor of Flinders University; and was awarded Membership in the Order of Australia (AM) in June 2005.
Consumer Affairs Victoria
Prior to his commencement as Deputy Secretary, Regulation and Director, Consumer Affairs at the Department of Justice and Regulation in Victoria, Simon Cohen was the national Telecommunications Industry Ombudsman from 2010 to 2015. Simon has worked in senior dispute resolution and regulation roles for more than a decade, and has over 20 years’ experience in complaints investigation and dispute resolution.
Simon’s previous roles include: Victorian Public Transport Ombudsman, Assistant Ombudsman (Police) and lawyer at the NSW Ombudsman, Conference Registrar at the Commonwealth Administrative Appeals Tribunal, and Investigation Team Manager and lawyer at the NSW Health Care Complaints Commission.
Simon has a First Class Honours degree in Law from the University of Queensland.
Simon Owen is Chief Executive Officer and Managing Director for Ingenia Communities
Simon joined the Group in November 2009 and has been the key driver of a transformation that has included the Group’s internalisation and exit from the ING Group in 2012, its sale of offshore investments, and the development of a new strategy focused on the provision of affordable seniors housing in Australia. This strategy has resulted in Ingenia becoming the largest owner, operator and manager of Lifestyle Parks in NSW through the acquisition of 20 communities in 2 years.
Simon has in-depth experience in the retirement sector and is a past National President of the Retirement Villages Association (now part of the Retirement Living Council). A qualified CPA with post graduate diplomas in finance and investment and advanced accounting, Simon’s experience spans finance, funds management, mergers and acquisitions, business development and sales and marketing.
Michael is the General Manager of Sales and Legal Administration for Stockland Retirement Living Michael joined Stockland Retirement Living as Head of Asset Management in 2014 after a retail property career across Lend Lease, AMP Capital and Westfield. He has overseen the reshaping of the Group’s asset portfolio including the acquisition of the Freemason portfolio in South Australia, the divestment of non-core villages across WA and Victoria, the introduction of childcare and medical centres to the Stockland Development pipeline and the introduction of strategic care partners across the portfolio. Michael took over as Head of Sales in July 2017 and has overseen the introduction of national contract choice and the adoption of a new CRM system to tailor the selling experience for customers. He has a Bachelor of Commerce from UNSW.
Tracy joined UnitingCare Queensland in 2016 after two years as the Chief Commercial Officer for Blue Care.
Tracy has extensive executive experience across a range of roles and industry sectors. She is a former Financial Services partner of KPMG Brisbane, through which she led Suncorp’s national Corporate Banking business for a number of years. She then spent more than four years in a variety of roles with RSL Care in business development, asset management, property investment, development and facilities management, and retirement living. Prior to joining Blue Care she held the position of Chief Executive Officer of a multi-state specialist law firm.
Tracy is a Chartered Accountant and has a Bachelor of Business (Accountancy – with Distinction) and a Graduate Diploma in Advanced Accounting – with Distinction). She is also a fellow of the Australian Institute of Management, Additionally, Tracy is an experienced Non-Executive Director, with experience on various government and not-for-profit Boards, as well as being an active participant in various industry bodies.
Craig is the Executive Leader; Service Integrated Communities at Warrigal. He has worked in the Aged Care Sector in Senior Management positions since 2005. Craig has maintained a strong commitment to the not for profit sector, working with Credit Union Australia as the Regional Manager prior to working in aged care. He holds a Bachelor of Commerce degree from University of Wollongong.
Goodwin Aged Care Services
Erik is responsible for all activities within Goodwin’s Retirement Living division. Erik has more than 25 years’ experience in aged care and seniors’ living. After 13 years in the industry in The Netherlands, Erik moved to Australia in 2003, joining Hindmarsh in Canberra 2007 where he was National Retirement Manager from 2013 until joining Goodwin in 2017. Erik is Chair of the ACT Retirement Living Committee of the Property Council of Australia, and Co-chair of the Joint ACT Retirement Villages Residents Association/Aged and Community Services NSW/ACT Committee.
The Selwyn Foundation
Hilda Johnson-Bogaerts is a registered nurse with extensive experience in the aged care sector both in New Zealand and in her native home of Belgium. She holds a Masters in Health Science (Hon) from the University of Auckland and a Diploma in Business Management (Health Management) from the same university. Further, she holds a Graduate Diploma in Nursing and in Teaching. She has held executive leadership positions in the community and residential care settings.
As General Manager of the Selwyn Institute for Ageing and Spirituality she is passionate about innovation, knowledge exchange, the facilitation of research and pilots regarding Ageing Well. Hilda led the development and trialled Selwyn’s new model of aged care, which won the New Zealand Aged Care Association’s overall ‘Excellence in Care Award’ in 2010. Since then this model is reflected in the physical design and operations of the new Selwyn Care Homes.