Conference Date
17th & 18th May 2017
CQ Functions Melbourne
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With a growing and ageing population, demand on Australia’s hospitals is increasing. Integrated, whole of health strategies are essential in supporting patient flow and providing patients with efficient and timely care.
This conference will provide strategies for hospitals to improve flow and patient centred care through interagency collaboration and communication with the entire health care service. 2017-2 ACN Endorsed Course Logo Horizontal (2)

This conference is endorsed by ACN according to our Continuing Professional Development (CPD) Endorsed Course Standards. It has been allocated CPD hours according to the Nursing and Midwifery Board of Australia – Continuing Professional Development Standard

  • 14 CPD points across the two day conference
The 'Patient Flow' conference will focus on:
      • Whole of health approaches to access and flow
      • Utilising hospital avoidance strategies to mitigate demand
      • Developing interagency relationships
      • Enhancing capacity planning and service design
      • Promoting organisational collaboration
      • Strengthening the discharge process
Who will attend? Local Health Districts and both Public and Private Hospitals with responsibilities for:
    • Patient Flow
    • Emergency Department
    • Nursing
    • Discharge Planning
    • Bed Management
    • Clinical Services
    • Operations
    • After Hours

Attend to learn:

  • Develop whole of health strategies to improve patient flow
  • Improve flow through capacity planning & service design
  • Utilise technology & data to drive the patient journey
  • Strengthen the discharge process

Key Speakers

Martin Hopkins
Director, Whole System Patient Flow Programme
NHS Scotland, UK
Jane Evans
Director, Organisational Redesign & Performance Excellence
Box Hill Hospital
Rebecca Power
Principal Project Manager, Better Care Victoria
Department of Health & Human services, VIC
Nigel Millar
Chief Medical Officer
Southern District Health Board, NZ


What People Are Saying

  • “I found the conference interactive and genuinely responsive to input from participants. Topics were relevant and professionally presented. The best conference I’ve been to in ages!”

    Bronwyn McPherson
    Colac Area Health - 2016 Patient Flow conference attendee


  • Date: 9 Apr 2017  By: Jessica Farrelly

    Integrating a patient’s family into the hospital discharge process may lead to a 25% reduction in readmissions within 90 days, according to new research. This extends to a 24% reduction in readmission within 180 days. The study, published in the Journal of American Geriatrics Society, examined 4,361 patients who were 70 years of age, on …

  • Date: 16 Mar 2017  By: Augustus Kigotho

    The facts: The emergency department is the main gateway to the hospital The emergency department typically accounts for: 50% of inpatient admissions 75% of plain radiographs 50% of CT scans and ultrasounds in the entire hospital In addition, as the ‘front door’ to the hospital, the emergency department not only drives flow, but it drives …

  • Date: 26 Feb 2017  By: Martin Hopkins

    Scotland has long had a vision that “everyone is able to live longer healthier lives at home, or in a homely setting”. This can be achieved through better integration between both health and social care, and between the different components of the care system, including primary care and acute care. There have been structural, budgetary …

  • Date: 31 Jan 2017  By: Martin Hopkins

    Good patient flow is not about a production line with patients moving along a factory-like conveyor belt, but it does draw upon some of the same Operations Management techniques. Instead, good patient flow places the patient on the optimal patient pathway for their needs and contributes to safe, person-centred and effective care. It also eliminates …

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