Day 1 - Wednesday 18th May, 2016
4.20
Closing remarks from the Chair & close of day one
3.40
Exploring potential root causes of hospital-acquired blood stream infections

• Challenging ingrained cultural practices
• Contributing to accreditation by lateral thinking and the willingness to innovate


3.00
Transitioning to clinical communication

• Cross pollination of communication
• How hospitals should move forward
• Multidisciplinary communication


2.30
Afternoon tea & networking
1.50
Creating a culture of partnering with consumers

• Going beyond tokenistic participation to meaningful partnership
• Promoting a patient and consumer voice in decision making at all levels
• Consumer engagement in staff recruitment and training


1.10
ROUNDTABLE DISCUSSION: Do the standards in their current form go far enough?

Draft version 2 of the revised standards has received significant feedback.
Do the standards encompass all the changes that need to happen?
Are they clearer or do they present some problems?

12.10
Networking lunch
11.30
Managing organisational wide changes

• Managing resources effectively
• Coping with the demand of education roll-out
• Engaging Allied Health staff


10.50
Achieving senior clinician buy-in

• Maintaining a multi-disciplinary approach
• Ensuring excellence throughout an organisation
• Demonstrating importance to those not engaged in the process


10.20
Morning tea & networking
10.00
SPEED NETWORKING

Bring your business cards and expand your professional network

Governing improvement
9.15
KEYNOTE: Interpretive thinking for continuous improvement

• Governance perspectives on accreditation for improvement
• Principles of management and governance
• Optimal design of processes for performance improvement


8.30
Registration, coffee & networking
Day 2 - Thursday 19th May, 2016
8.30
Welcome, coffee & networking
9.00
Opening remarks from the Chair

Demonstrating compliance sustainably
9.10
KEYNOTE: Auditing against the revised standards

• What new processes and facilities will be needed to implement the proposed new standards?
• Insights from a pilot project and audit against the purposed standards


9.50
Spotlight Roundtable Discussion
10.20
Morning tea & networking
10.50
SPOTLIGHT SESSION: Measuring to meet standard 7

• Prioritising and developing action plans for safe transfusion practice
• Examples of clinical improvement projects relating to blood that have worked well
• Available resources to assist hospitals with safe and appropriate transfusion management


11.30
Best practice consumer-centred care

• Partnering with consumers across the whole patient journey
• Recognising the need for standards that are consistent across care settings
• Paradigm shifts in global perspectives on safety and quality in healthcare


12.10
Networking lunch
1.10
Panel Discussion: Addressing Clinical Risk
1.40
Looking at complex medical issues through the eyes of a patient

• Sustainable practices of health literacy
• Going beyond brochures to comprehensive care
• Confirming patients understand


2.20
Achieving excellent outcomes in mental health

• Co-production with consumers and carers
• Feedback processes for consumers and carers
• Comprehensive care planning
• Minimisation and elimination of restraint and seclusion
• Identifying, including and supporting carers, family, and friends


3.00
Closing remarks from the Chair & close of conference

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