The Incus Group
Arjun is an experienced impact measurement and evaluation professional with extensive experience advising clients in the corporate, not-for-profit and government sector. Prior to co-founding The Incus Group in 2015, he spent five years with Net Balance Management Group and later EY Australia building and establishing the social sustainability practice. During this time, he has led innovative engagements seeking to measure, value and manage the often “intangible” impacts of organisations’ operations and investments. Arjun is well versed in utilising a range of qualitative and quantitative approaches in his work and has developed hybrid methodologies to provide clients with appropriate solutions to prove and improve the intended outcomes of their programs.
He is accredited by Social Value International as a Social Return on Investment (SROI) practitioner and is a licensed trainer of the SROI methodology and has trained hundreds of diverse participants worldwide Arjun has previous consulting experience working in the financial services and supply chain sectors in the United States and Hong Kong. He holds a Bachelors degree in Finance and a Masters in International Development and Environmental Analysis.
Sam Bramham certainly entered Paralympic competition with a splash when he broke the 100m Butterfly world record at the 2004 Athens Paralympic, his first games at the age of 16. Since then he has travelled the world claiming golds, breaking records and experiencing life at events such as the 2006 Melboune Commonwealth Games, 2007 Sth African World Championship and 2008 Beijing Paralympics.In 2009 Sam was awarded with the Order of Australia Medal for services to his country and for being a role model for his younger team mates.
Born without his right femur due to unknown circumstances, Sam had his right leg amputated at the age of five which enabled him to wear a prosthetic. Never letting his disability get in the way, Sam has played a number of sports including AFL football, Rugby, Kayaking and even captained his school water polo team.
Sam has always been known as a prankster and the joker of the Australian Team, proving this at the Athens Games when he told American media that his leg was mauled off by a kangaroo on a family holiday. He even had local Police take an interest after faking a shark attack while on holidays at a major northern NSW beach.
Sam studied sport marketing and management at La Trobe University and currently works within the sports industry as well as making regular speaking appearances. He also involves himself in charity work and acts as an ambassador for Disability Sport & Recreation, promoting positive health outcomes for Victorians with disability through sport, Bully Zero, speaking about anti bullying in schools and the workplace, Oz Child, supporting young underprivileged youth, and Group Training Association of Victoria, promoting the importance of education and upgrading skills.
In his spare time, Sam keeps regular company with family and friends. He enjoys anything Australiana. He loves films such as the Mad Max films, Cactus and Razorback. He is also an avid car enthusiast and spends some of his time working on his 1975 Valiant VJ Charger.
Sam retired from swimming in 2011 due to an ongoing shoulder injury but is planning to return to Paralympic competition in the sport of Paratriathlon, just in time for the 2016 Rio Paralympics. In August 2014, Sam released his autobiography ”Three-Quarter Man: Pranks, Passion and Paralympics’ through Affirm Press. Sam was a contestant on Big Brother Australia 2014. He was the 6th housemate to be evicted.
Andrew is the managing director of SOS Technology Group a Newcastle based company that provides innovative IT, cloud and software solutions to companies and organisations across Australia. SOSTG specialises in flexible web based platforms, cutting edge algorithms and mobile applications to improve efficiency, data visibility and eliminate double handling. Andrew and his experienced team have worked closely with several NDIS and CHSP providers to build the CareMaster platform to specifically address their operational needs including efficient service delivery, data storage, reporting, communication and compliance requirements.
Mark is the Chief Financial Officer for Endeavour Foundation and has over 22 years of experience as a finance executive. He also has more than 14 years of experience as a company director and has served on the Boards of Queensland Ballet Company and John Paul College Limited. He chaired the Arts Investment Advisory Board that provided strategic and funding advice to the Queensland government. He is a director for the University of Queensland International House Foundation Limited and is director of Common Ground Queensland Ltd. Mark is a fellow with CPA Australia and a graduate member of the Australian Institute of Company Directors. He has worked for businesses in the professional services, manufacturing, retirement living, retail, and membership services sectors.
Karen is the National Quality and Compliance Manager at Able Australia. Karen has qualifications in Disability, Business Management, Training and Assessment, Project Management and is a certified Lead Auditor.
Karen started her journey of supporting people with disabilities to have person centred lives in Canada. She maintains her passion by connecting with national and international experts to stay abreast of best practices. Karen believes that quality systems and processes and person centred models of support work in harmony for the same purpose ‘to achieve quality service outcomes for the customer’. This was achieved through a collaborative project supported by the Office of Professional Practice which successfully eliminated mechanical restraint from the life of a person with complex disabilities.
Torrien is currently the CEO of a mid-size not for profit organisation that delivers support to people with disability. With post graduate qualifications in business, a graduate of the Australian Institute of Company Directors, accredited mediator, trainer and business owner, Torrien has extensive experience as a business consultant and leader of people.
Over the last four years Torrien has transformed Focus ACT in to one of the most successful and creative disability organisations in the country.
Starting at a place where like many operations, fears of sustainability, a less than impressive balance sheet and an uncertain future were at the forefront of strategic thinking. Three years later, Focus is in the top 1-2% of financial performing organisations in the country, customer satisfaction is 96% and staff engagement is 92%.
Lucyna is an experienced strategy and business development consultant in the health and disability sectors. She has expertise in quality management systems including accreditation assessments against Disability Services and other Standards. She is a board director of a disability services organisation.
Lucyna has always been driven by commitment to social justice while developing the business of the organisation. This was her motivation for an MBA focussing on marketing, social enterprise and performance management.
In today’s world of competition for funds, Lucyna and her associates help organisations to design performance measures which demonstrate their value to funders and consumers. This approach moves beyond general quality aspirations and undirected data gathering to actionable outcome measurement tailored to organisations’ strategy and development goals.
Independent Living Centre WA
BA (Hons) Economics; BA (Hons) HDIP Psychology.
Claire has over 15 years’ experience in both Australia & Europe within the not for profit (NFP), social enterprise and community sectors. Claire has undertaken management, consultancy and project management positions and utilised her theoretical background of economics and psychology to lead NFP organisations in continuous improvement and delivering meaningful results for its consumers.
In Ireland, Claire was a part of a national research project that identified organisational barriers and enablers to self-directed services through transitioning people from institutional care into community settings. Following this piece of work, Claire worked in partnership with organisations to develop organisational systems & processes to support services that deliver efficiency, engagement, transparency & value for money.
In recent years, Claire has managed community services in London with a specific focus on relevance and sustainability. Since immigrating to Australia, Claire has worked in disability community services delivering on value and measuring the social impact of new service designs. In her spare time, Claire is currently undertaking a Grad Cert in Social Impact at UWA and is an active member of various social impact organisations such as 100 women and Leadership WA.
Melba Support Services
Glenn is CEO of Melba Support Services, a Victorian disability service provider. He has worked in disability services for some 18 years in executive roles in both government and non-government organisations. Glenn is currently an elected member of the Victorian State Committee of National Disability Services. He previously worked as a Senior Research Fellow at the Australian Institute of Health and Welfare and has tertiary qualifications in social work, social policy and accounting. In 2013, Glenn received a fellowship to study at
Harvard University and in 2016 was appointed to the Victorian Disability Services Board.
Melba Support Services
Hayley Dean Dip Hab (Disability), BA (Disability and Psychology)
Hayley Dean has over 25 years’ experience in the Disability, Aged Care and Community Health sectors. She was the first graduate of the Deakin University Arts degree in Disability
Studies. Focussing on the creation and provision of innovative person-driven services within a framework of human rights, Hayley has held diverse strategic and operational leadership roles. A passionate commitment to individualised and responsive approaches lead Hayley’s extensive consultancy services in the community sector. As Chief Operating Officer at Melba Support Services, Hayley is supporting the organisation’s move into the new world of the National Disability Insurance Scheme (NDIS).
Adam Schickerling has over 15 years experience within the government and community sectors in a variety of nationally oriented general management and executive management roles, with qualifications in Applied Science, Disability, Management, Business and Training.
With experience in business improvement and organisational development functions, Adam has expertise in leading national expansion and growth strategies focussing on disability and community care.
Adam has extensive experience in innovation, quality improvement, practice and product development.
Adam’s experience is strongly grounded in community capacity building and supporting community responses to realise health and social outcomes.
Golden City Support Services
Neil’s background at Golden City Support Services, in the role of Resource Manager, has been, for more than 17 years now, working alongside his service delivery colleagues and the CEO in developing and implement strategies and systems that focus on quality outcomes for those they support and provide evidence for accreditation to ISO 9001:2015, the Department of Health and Human Services Standard (Vic) and compliance with the Department of Health Home Care Standards (cth).
Golden City Support Services is currently supporting participants to transition to the National Disability Insurance Scheme in the Victorian region of Loddon, with the Quality and Safeguards Framework.
JFA Purple Orange
Robbi is CEO of JFA Purple Orange, an Adelaide-based social profit agency working in social policy research, system design and advocacy.
A psychologist, Robbi has more than 25 years international experience working across a wide range of social issues, including disability, mental health, ageing and families. This has included service provision, community development, government policy, commissioning, system reform and advocacy. His work has included agency transition to personalised supports.
As a result of his work, Robbi has developed a range of tools in mapping, measurement and analysis, and is the author of the Model of Citizenhood Support, a framework for understanding and measuring life quality and service outcomes.
At JFA Purple Orange, Robbi’s work has also included the development of values-based leadership methodologies, that can assist service agencies build culture and capacity in support of meaningful outcomes.
La Trobe University
Professor Christine Bigby is Director of the Living with Disability Research Centre at La Trobe University and Professor of Social Work. Her research has focussed on the
effectiveness of social programs and policies that aim to support the social inclusion of people with intellectual disability in adulthood and later life. She has published extensively in peer reviewed journals and is the founding editor of the Journal of Policy and Practice in Intellectual and Developmental Disabilities.
Dianne Grazioli is the National Coach of My Supports, She has 15 years of experience in the disability sector. She has a passion for person centred practices and supporting people to live their life their way.
My Supports is a peer-led disability support provider, providing a full range of NDIS funded services to all individuals.
Founded in 2014 in WA, My Supports is now one of the most successful new NDIS providers, supporting over 700 clients in NSW, Victoria, Queensland, WA & SA.
My Supports works via local Neighbourhood Teams. Teams are made up passionate, local people, bringing local connections. We carefully match the right worker with the right client, with the final decision made by the client after a meet and greet.
My Supports was founded and is managed by people with a disability, and over half our staff have the live experience of disability. Our roots are in disability rights, and we bring these values to services.
Centacare New England North West
Lea is a proud Wiradjuri/ Gamilaroi woman. Lea is an Executive Manager within Centacare New England North West and oversees a varied portfolio of programs including the Family Wellbeing program, Aboriginal programs, Disability programs and the Organisations Quality Department. Lea is a Qualified Quality Auditor and has a Masters Degree in Business. Lea has worked in the Disability, Drug and Alcohol, Mental Health, Families and Children industries for almost 30 years.
Lea is passionate about equality and justice for all people, who strives to ensure people, families and communities are empowered and are given equal opportunities in life to enable a strong future journey. For this to happen ensuring Organisations deliver services to the highest Quality standard with the voice of the people at the core is imperative.