Survive, thrive & grow in a competitive market


Becoming an agile, lean & sustainable NDIS service provider

Since the rollout of the NDIS, service providers have been, and continue to, grapple with significant organisational transformation in adapting to a new market driven business model, while delivering on their mission. Being a sustainable service provider under the NDIS has compelled service providers to rethink their business strategy and direction as a whole. How well positioned an organisation is to not only survive but grow is often dependent on aligning processes, systems and people.

This Financial Sustainability Masterclass & NDIS Sustainability Intensive Conference will provide a practical and comprehensive guide to help service providers operate more efficiently, diversify revenue streams and navigate change. Develop a toolkit of strategies to improve your financial and organisational performance under the NDIS and learn how survive, thrive and grow in a competitive market.

Who will attend?
NDIS service providers with roles and responsibilities for:
  • CEO
  • CFO/Director of Finance
  • COO/Director of Operations
  • GM State Manager/Regional Manager
  • Manager NDIS/Disability Services
  • Finance Manager/Accountant/Financial Planning
  • Business Managers
  • General Managers

Attend to learn:

  • Strengthen your financial & organisational performance
  • Develop a solid business strategy to survive & grow
  • Eliminate costly process & organisational inefficiencies
  • Drive a better business culture to lead your organisation to success



  • Date: 27 Apr 2018  By: Drew McCoy

    This National Disability Insurance Agency’s decision to outsource its contact call centres on a two year contract to international sensitive-service provider Serco has been met with widespread scepticism in the disability community. The decision has fuelled the flames again on the debate around the role, scope and limitations of private sector involvement in the NDIS. …

  • Date: 5 Apr 2018  By: Drew McCoy

    A look at some of the key issues surrounding Specialist Disability Accommodation, ahead of the upcoming Shaping the Future of Disability Housing national conference. For those involved in the disability sector from both a private or professional perspective, the principles underpinning Specialist Disability Accommodation offer a potential light in the dark. Indeed there is the …

  • Date: 8 Dec 2017  By: Drew McCoy

    The realities of the free market under the NDIS will compel organisations to critically reflect on their understanding and delivery of quality services. Positive intentions and skewed personal bias frequently result in the majority of service providers as rating themselves more favourably than their competition. It’s vital that organisations crystalise their approach to continuous quality …

  • Date: 29 Mar 2017  By: Kate Rush

    Are we ready for the National Disability Insurance Scheme (NDIS)? A question continually asked of the increasing number of disability providers and thousands of disability service customers, many of whom are already waist deep in the NDIS. But the success of the NDIS is dependent on this question consciously extending to the minds and pockets …