Survive, thrive & grow in a competitive market
Conference Date
6th December 2018
Location
Karstens Brisbane
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Day 1 - Thursday 6th December, 2018

MASTERCLASS HIGHLIGHTS
Select from one of 4 venues

Sydney or Brisbane

Regardless of the different stage service providers are at in transitioning to the NDIS, there is a shared concern and a great deal of uncertainty around their sustainability now and into the future. Only 40% of disability service providers rated their financial condition as “strong” or “very strong” according to the State of Disability Sector Report.

Although steps are being taken to address unrealistic pricing, service providers are still feeling the strains of delivering high-quality services with less funding.

With the sector experience of Chief Executive Officer at Focus ACT and the financial expertise of Crowe Horwath, this masterclass will dig into the biggest pain points that service providers face, offering pragmatic solutions to core challenges in financial performance and business.

Highlights

  • Unpack the complexity around unit costing
  • Improve & build your margins
  • Utilise risk modelling to manage & forecast cash flow
  • Understand the value of technology in driving efficiencies & quantify your savings
  • Identify opportunities for growth and business models that work for your organisation

Torrien Lau will be co-facilitating the masterclass with a state representative from Crowe Horwath to bring a well-rounded cross-section of experience and knowledge.

John Gavens
Partner - Audit and Assurance
Crowe Horwath Australasia
Torrien Lau
Chief Executive Officer
Focus Act
Masterclass Agenda
8:30
Registration, coffee & networking
9:00
Approaches to measuring unit costing
  • Understand what makes up your unit cost
  • Looking at the complexity of formulas and deciding
  • Identifying which unit cost data you should look at to give you the right information relevant to your analysis and evaluation
10:30
Morning tea & networking
10:50
How can you improve & build your margins?
  • Mapping your processes
  • What operational, workforce and practical changes can you make?
  • How do you drive efficiency and reduce waste to operate with reduced costs?
  • Technology- quantified savings and efficiencies
  • How do you internally structure your organisation to manage growth?
12:30
Networking lunch
1:30
Utilising risk modelling to manage & forecast cash flow
  • Forecasting your cash flow based on acquisition and retention rates
  • How do you plan for cash flow problems and budget accordingly?
  • How do you factor this into your business planning?
  • Taking a closer look at financial data
  • Examining profit & loss
  • What are the key trends and red flags to look out for?
John Gavens
Partner - Audit and Assurance
Crowe Horwath Australasia
3:00
Afternoon tea & networking
3:20
The road to sustainability: Positioning your organisation for success

This interactive session will consolidate all key learnings from the Masterclass and discuss the importance of change management for organisations on this journey. Torrien will unpack how the sum of all activities, executed concurrently, will increase your profitability.

  • Developing a solid business strategy to manage growth with less funding
  • What is responsible growth?
  • Exploring different business models that work for your organisation
5:00
Closing remarks & close of Masterclass
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Key Speakers

Torrien Lau
Chief Executive Officer
Focus Act
John Gavens
Partner - Audit and Assurance
Crowe Horwath Australasia