Cancellations must be made in writing to email@example.com and quote your invoice number to arrange this. The company regrets that no cancellations will be refunded, course documentation will, however, be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Substitutions: Registered delegates may be substituted at no extra charge. Please notify us in writing at least 48 hours prior to the conference. Please email firstname.lastname@example.org and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
Payments: Full payment must be received within 7 days of receipt of the invoice. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified
Criterion Conferences reserves the right to cancel any conference for any reason and will not be responsible for airfare, hotel or any other costs incurred by attendees. No liability is assumed by Criterion Conferences for changes in program date, content, speakers or venue. For any queries related to payments or for any further general information please contact us on 1300 316 882 and our customer service representatives will be happy to assist.
Quality Innovation Performance Limited (QIP) is one of Australia’s leading not-for-profit accreditation, certification and verification providers. QIP assists more than 10,000 organisations from across Australia’s health, community and human services sectors to improve their systems and processes, culture, and service delivery to better meet the needs of their consumers. With more than 25 years’ experience in the sector, QIP has worked with organisations of varying size and scope of service.
As a Quality Auditor under the NDIS Commission, QIP is proud to be supporting disability service providers achieve verification and certification against the NDIS Practice Standards. QIP acknowledges that navigating the NDIS can be challenging. We have designed our audit systems and processes with service providers in mind and in line with the NDIS (Approved Quality Auditors Scheme) Guidelines 2018.
Our client-focused support aims to reduce for service providers the administrative burden of compliance. Allowing them to stay focused on delivering positive outcomes for their own clients – NDIS participants, their families and carers – and strive for continuous improvements in quality and safety.