Improving service integration & patient outcomes
Conference Date
12th & 13th February 2019
Sydney Boulevard Hotel
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Boosting access to timely mental health care
Although mental health accounted for only 4% of emergency department presentations, they made up 28% of those experiencing access block

A growing number of mental health presentations to emergency departments has placed increased pressure on under resourced hospitals to meet the needs of patients in times of crisis. A shortage of community mental health services and chronic underfunding for emergency mental health are contributing to high wait times for mental health presentations across the country.

In response, the Mental Health Access & Quality in Emergency Departments conference will unpack strategies for emergency departments and hospitals to:
  • Reduce wait times for mental health consumers
  • Boost interdisciplinary collaboration between mental health and emergency
  • Improve coordination and integration with primary health, police and ambulance to reduce emergency presentations
  • Explore new models of care to drive better patient outcomes
  • Link patients with community based services to streamline patient discharge and follow up care

Who will attend?
Hospital representatives with job titles of:
  • Director of Emergency
  • Director of Nursing
  • Emergency Physician/Consultant/Staff Specialist
  • Emergency Psychiatry /Mental Health/ Mental Health Liaison
  • Nurse Unit Manager
  • Clinical Nurse Consultant/Specialist
  • Patient Flow & Nurse Navigator
Primary Health Networks with responsibilities for:
  • Commissioning/ Service Design
  • Mental Health

Attend to learn:

  • Improve models of care to achieve better patient outcomes
  • Explore hospital avoidance strategies to reduce unnecessary emergency department presentations
  • Streamline patient discharge, coordination with primary health & follow up care
  • Enhance emergency department design to support the wellbeing of patients
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Key Speakers

Dr Abigail Dahan
Emergency Psychiatrist, CPEP
Bellevue Hospital, USA
Tim Wand
Mental Health Liaison, Emergency Department
Royal Prince Alfred Hospital
Beaver Hudson
Director of Nursing, Mental Health Executive
Nepean Blue Mountains Local Health District
William Campos
Head of Mental Health Services/ Senior Clinical Psychologist
Wentwest, Western Sydney Primary Health Network


What People Are Saying

  • “Excellent well run conference, focused on the daily challenges faced in every hospital.”

    Dr Pieter Nel
    Director of Emergency Department, Mackay Base Hospital


  • Date: 31 Oct 2018  By: Ash Natesh

    In 2014-2015, NSW Police and Ambulance transported 60% of mental health consumers who called Triple Zero in HNELHD. Of the ones who were transported, 46% of the patients were not admitted to the Psychiatric Emergency Care Centre or Emergency Department at Calvary Mater Newcastle hospital. People who are not admitted appropriately are often left to …

  • Date: 8 Jan 2017  By: Edward Pink

    QEII Jubilee Hospital is an urban district hospital on the South side of Brisbane with 181 inpatient beds. In October 2013, we opened a new, larger Emergency Department, but with no increase in inpatient beds. Over the next 3 years, attendances rose from a relatively consistent 37,000 patients per annum to 56,000, putting considerable strain …

  • Date: 5 Dec 2016  By: Lauren Perry

    The crisis known as ‘thunderstorm asthma’, which hit Melbourne’s metropolitan region on 21st November, caused the equivalent of a full day’s workload for emergency services in the space of just a few hours. Melbourne’s St Vincent’s Hospital was forced to set up a secondary emergency admissions unit in their day procedures area, and some private …

  • Date: 4 Dec 2016  By: John Burgher, Marketing Director, Criterion Conferences

    Emergency departments from across Australia are continuing to struggle to meet increased demand and alleviate hospital congestion. Hospitals must now look past NEAT and drive sustainable improvements to support quality, patient centred care. The 2016 national conference showcased how emergency departments can drive sustainable change to improve the delivery of emergency medicine within Australia’s hospitals. Did you miss out on …

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