Evaluating strategic approaches & striving for consistency
Conference Date
24th & 25th July 2018
Location
SMC Conference & Function Centre, Sydney
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Agenda

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Day 1 - Tuesday 24th July, 2018

8:30
Registration, coffee & networking
9:00
Welcome remarks from the Chair
Dr Grant Pink
Adjunct Associate Professor (Regulation and Enforcement), School of Law, University of New England &
Managing Director, RECAP Consultants
Regulating growing & diverse communities
9:10
Managing brand, image & community expectations
  • Understanding community expectations
  • How to deliver your regulatory strategy whilst maintaining community faith
  • How to measure success and match this against community expectations – an ongoing challenge
Craig Simmons
Director, Community Business & Transport Regulation
ACT Government
9:50
CASE STUDY: Regulatory Strategies for Diverse Communities and Cultures: The Eat Safe Food Education Project
  • Highlighting the challenges associated in delivering a major food safety program across a diverse community with significant language, cultural, financial and economic constraints
  • Outlining the major successes not only in improving food safety, but breaking down barriers
  • The new groundswell of collegiate and outcome-focused compliance across the city
Sean Hodgson
Manager, Compliance & Regulatory Services
Brisbane City Council
10:30
SPEED NETWORKING

In this interactive session you will have the opportunity to meet all the attendees in short 60 second bursts, exchange business cards and set up valuable conversations for the rest of the event.

10:50
Morning tea & networking
Evaluating strategic approaches & measuring success
11:20
What does success look like in a fast paced & growing inner metropolitan council?
  • How do we respond to an environment of disruption and increasing demand?
  • How do we build trust and how does our compliance approach fit in the big picture?
  • Taking a preventative approach & striving for voluntary compliance
  • Measures of success
Lili Rosic
Acting General Manager of Place Strategy & Development
City of Port Phillip
12:00
CASE STUDY: The case for a strategic enforcement approach
  • Sharing the pros and cons of an enforcement approach
  • What to do when education is not working
  • Measuring success
Paul McKeon
Manager, Regulatory Services
Maribyrnong City Council
12:40
Networking lunch
1:40
The use of discretion in enforcement
  • While councils have a responsibility to enforce a law, this does not mean there is a legal obligation to enforce the law
  • Policies that guide the exercise of discretion
  • What are discretionary powers and who can exercise discretionary powers?
  • What factors should be considered
Chris Wheeler
Deputy Ombudsman
NSW Ombudsman
2:20
CASE STUDY: Building a strategic approach to regulatory services
  • Examining internal structure and operations
  • Approaches to prioritising and resourcing
  • Strategies to create consistency across the organisation
Tim Atherton
Group Manager, Regulatory Services
Port Macquarie-Hastings Council
3:00
Afternoon tea & networking
3:20
Demonstrating better regulation in practice – The UK Approach
  • Primary Authority – developing a more strategic and consistent approach to local regulation
Tamsin McSorley
Assistant Director
Department for Business, Energy & Industrial Strategy UK
4:00
Closing remarks from the Chair & close of day one
Workshop A: Regulatory strategy – Why develop one, and where to begin?
Tuesday 24th July 2018, 4:30pm - 7:30pm

The workshop

Regulatory strategy – Why develop one, and where to begin?

Delivering regulatory services is becoming increasingly challenging and complex. Local government is required to deliver on-ground regulatory services while at the same demonstrating value for the community. As such regulatory staff and managers are called upon to deliver tangible and strategic benefits.

How can managers of regulatory staff best support and guide the choices of their staff around discretion, risk, regulatory tool choice, and prioritisation? Regulators increasingly consider that the answer lies in two words – Regulatory Strategy.

During this workshop you will

  • Identify the risks associated with not having a regulatory strategy and also consider the benefits of strategy for better delivery of regulatory services
  • Establish the importance of a regulatory strategy in terms of connecting tactical, operational and strategic regulatory activities
  • Develop a master plan of the key components of a regulatory strategy

What will you take away?

This workshop is for regulatory managers and leaders who are keen to work with their peers to develop or improve their strategy for delivery of regulatory services. Together you will develop a master plan for a regulatory strategy to better deliver on-ground regulatory services while at the same time demonstrating value for the community.

*Refreshments & dinner provided

Price: $499 + GST

Dr Grant Pink
Adjunct Associate Professor (Regulation and Enforcement), School of Law, University of New England &
Managing Director, RECAP Consultants
Tanya Rough
Principal Consultant
RECAP Consultants
Register Now

Day 2 - Wednesday 25th July, 2018

8:30
Welcome, coffee & networking
9:00
Welcome remarks from the Chair
Dr Grant Pink
Adjunct Associate Professor (Regulation and Enforcement), School of Law, University of New England &
Managing Director, RECAP Consultants
Striving for consistency
9:10
Making it easy to do business
  • Sharing the red tape issues that hinder business development and possible solutions
  • How we want council to work with us for mutual gain
Robyn Hobbs OAM
NSW Small Business Commissioner
9:50
CASE STUDY: Being a Good Neighbour – Best practice for Construction
  • Establish the expectations of government with regard to construction projects and the need to respect existing residential and commercial receivers and public space areas; and
  • Communicate the need for contractors to understand the sensitivities of undertaking construction works in highly urbanised environments and to manage localised impacts through improved communication and transparency; and
  • Clarify the expectations of government with regard to construction projects and the need to respect the environment through implementation of ‘best-practice’ management measures.
Claire Miles
Unit Head Metropolitan Infrastructure
NSW Environment Protection Authority
Rob Sherry
Principal Compliance Officer, WestConnex/Government Projects
NSW Department of Planning & Environment
10:30
Morning tea & networking
11:00
A good news story – State & local government working together to effectively apply regulation
  • Case study – Raw egg sauces and salmonella
  • Learning from a strong example of effective state government guidance, templates and support
  • How can state and local government work better together?
  • Demonstrating the benefits of adopting a consistent approach
Ben Lees
Executive Officer
NSW Food Authority
11:40
PANEL DISCUSSION: Striving for consistency
  • What measures can we take to create standardised compliance & enforcement approaches across local government?
  • Enabling state and local government to work together
  • Guidance, resources and training to build capabilities & consistent approaches
Rob Sherry
Principal Compliance Officer, WestConnex/Government Projects
NSW Department of Planning & Environment
Sean Hodgson
Manager, Compliance & Regulatory Services
Brisbane City Council
Mark Gifford
Chief Environmental Regulator
NSW Environment Protection Agency
12:20
Networking lunch
Establishing best practices
1:20
Developing in-house investigation capabilities
  • The relevance of investigation skills in a contemporary approach to regulation
  • Key principles for conducting regulatory investigations
  • Building in-house skills and expertise
  • Investigative interviewing; myths and methodologies
Russell Harrison
Investigative Specialist
City of Sydney
2:00
Regulatory initiatives from New Zealand
  • The G-reg movement in NZ
  • Benefits to local government
  • Key take aways to improve regulatory consistency
Steve Pearce
Regulatory Compliance Manager
Auckland Council
2:40
CASE STUDY & GROUP DISCUSSION: Taking a strategic problem solving approach to a regulatory challenge

This discussion will focus on a practical case study example and will demonstrate the outcomes of taking a strategic problem solving approach.

Russell Harrison
Investigative Specialist
City of Sydney
3:30
Closing remarks from the Chair & close of Conference, followed by afternoon tea
Workshop A: Regulatory strategy – Why develop one, and where to begin?
Tuesday 24th July 2018, 4:30pm - 7:30pm

The workshop

Regulatory strategy – Why develop one, and where to begin?

Delivering regulatory services is becoming increasingly challenging and complex. Local government is required to deliver on-ground regulatory services while at the same demonstrating value for the community. As such regulatory staff and managers are called upon to deliver tangible and strategic benefits.

How can managers of regulatory staff best support and guide the choices of their staff around discretion, risk, regulatory tool choice, and prioritisation? Regulators increasingly consider that the answer lies in two words – Regulatory Strategy.

During this workshop you will

  • Identify the risks associated with not having a regulatory strategy and also consider the benefits of strategy for better delivery of regulatory services
  • Establish the importance of a regulatory strategy in terms of connecting tactical, operational and strategic regulatory activities
  • Develop a master plan of the key components of a regulatory strategy

What will you take away?

This workshop is for regulatory managers and leaders who are keen to work with their peers to develop or improve their strategy for delivery of regulatory services. Together you will develop a master plan for a regulatory strategy to better deliver on-ground regulatory services while at the same time demonstrating value for the community.

*Refreshments & dinner provided

Price: $499 + GST

Dr Grant Pink
Adjunct Associate Professor (Regulation and Enforcement), School of Law, University of New England &
Managing Director, RECAP Consultants
Tanya Rough
Principal Consultant
RECAP Consultants
Register Now
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Key Speakers

Chris Wheeler
Deputy Ombudsman
NSW Ombudsman
Lili Rosic
Acting General Manager of Place Strategy & Development
City of Port Phillip
Craig Simmons
Director, Community Business & Transport Regulation
ACT Government
Russell Harrison
Investigative Specialist
City of Sydney