Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to firstname.lastname@example.org. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email email@example.com to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to firstname.lastname@example.org . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email email@example.com and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to firstname.lastname@example.org
Hitech Support is an Australian owned and operated company that provides a wide range of ICT services since we began in 1993. The company was established by delivering end user support, design and installation services. We have continuously transformed our services and capabilities with emerging technologies aside our long-term track record of delivering comprehensive ICT Solutions.
Our customers consider us their key technology advisor providing them long-term and strategic value to their organisation. We have been providing solutions to:
- Local Government with 15 years experience and provision of critical infrastructure and consulting services to over 100 metropolitan and regional councils across the country.
- State Government with 12 years expertise providing strategic consulting and community services. The NSW State Government awarded us a Premiers award for Revitalising Regional NSW.
- Enterprise and Corporate customers for 25 years with a range of large to medium clients, most of which we have been with us since the start of Hitech.
Be part of building a better world.
Partner with organisations to continuously improve services to their customers, communities and stakeholders in this landscape of evolving technologies.
Collaborate with customers, vendors and industry to deliver relevant, cost-effective and sustainable outcomes.
Deliver value in every interaction…
During the last twenty five years ATI Australia has provided a full range of services for many Local Councils across Australia. We are particularly delighted to sponsor the Local Government IT & Business Transformation Summit Conference again this year. The ATI team have the skills and technical knowledge essential to address the particular requirements of your project. The telecommunications systems ATI designs provide:
Speeds – from 10 Mbit/sec up to 10Gig/sec for all applications including voice, video and data.
Reliability – ATI provides robustly designed systems which are backed up by our highly skilled wireless support team who can draw on local spares pool to minimise network issues.
Support – ATI is committed to providing ongoing maintenance support for all networks under our care.
Cost – ATI offers flexible purchasing options from capital purchase to long term leasing with a variety of support options tailored to match your budget.
ATI firmly believes that a successful business depends not only on quality of service but on how that service is delivered. The ATI team are committed to ensuring the service we deliver fully meets your expectations. Come and meet us at the Conference, we welcome the opportunity to discuss your network requirements.
Aten Systems, with a dedicated focus on local government, has been providing innovative technology solutions since 2010 to aid councils to simplify systems and processes and to enable smarter touchpoints for a connected community. Our solutions enable the shift of public service delivery to smarter services without the headache and expense of implementing new core business systems. From mobile enabled citizen self-service platform to single view of customer to full end-to-end o/s agnostic mobile enabled asset integrated maintenance and works management framework, our solutions are designed to complete the citizen engagement lifecycle. Aten Systems transforms organisations by providing technology that not only preserves legacy value but also enables new links to modern devices reaching everyday people. Our mission is to create a partnership with our clients for sustainable delivery of core business services and for enablement of a citizen-focused council
Born in 2001 by a credit manager frustrated with the lack of solutions for low to medium volume postal mail, Bing has grown into a unique communications service catering to large and small businesses alike.
Bing takes a different approach to that of a traditional mail house. Using clever software and technology, Bing provides a competitive, on-demand, postal mail solution for any volume of mail – as few as one, to tens of thousands of letters at a time, sent whenever you choose.
Combining its unique postal mail service with email, SMS and even fax, Bing offers a complete communications solution with advanced failover and multi-channel document delivery mechanisms. Customer service sets Bing apart with its passionate, knowledgeable and friendly team.
Proudly Australian owned, Bing operates its own production centres in Sydney, Brisbane, Melbourne and Perth. Bing also owns and runs its own data centres, employs in-house IT and development personnel and is committed to keeping control of all its critical infrastructure.
All of Bing’s 30+ employees share the vision of providing the best in responsive communications technology in a fast changing world.
Endorsers & Media Partners
Image & Data Manager (IDM) is a dedicated magazine and Web site covering collaboration and information management for Australia and the Asia-Pacific region. It offers expert insight, case studies and essential updates on topics such as:
• imaging & workflow
• email and instant messaging
• enterprise content management
• document & records management
• network storage and archiving
• knowledge management
• compliance & ediscovery