Removing barriers to knowledge & information management success
Conference Date
27th & 28th February 2019
Location
Radisson Blu Plaza Hotel Sydney
Early Bird - Save $300
Book by 18/01/19
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Agenda

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Day 1 - Wednesday 27th February, 2019

8:00
Registration, coffee & networking
8:30
Welcome remarks from the Chair
Paul Fechner
Information & Knowledge Strategist
South Australian Government Financing Authority
Developing the culture of Information & Knowledge Management
8:40
Demonstrating the benefits of Information & Knowledge Management
  • Enhancing stakeholder engagement and executive buy-in
  • Strategies for cross-department communication
  • Balancing the tension between privacy and the concept of open government
Jodie Cobbin
Director of Information
NSW Department of Justice
9:20
Building a knowledge sharing culture within your organisation
  • Creating and communicating your KM vision
  • Stimulating cultural change & transformation with KM & IM
  • Demonstrating the benefits of effective KM within the wider business
Selwyn Lemos
Knowledge Manager
NSW Department of Planning & Environment
10:00
SPEED NETWORKING

In this fun, interactive session, you will have the opportunity to meet fellow attendees and speakers in 2 minute bursts, to exchange business cards and set up conversations for the rest of the event.

10:30
Morning tea & networking
11:00
Developing your organisation’s Information Management vision statement
  • Unpacking the Queensland State Archives Records Governance Policy
  • Developing strategic recordkeeping, vision, values and goals for business, people & technology
  • Developing effective and progressive organisational culture through collaborative communication and training
Lorelle Taylor
Information Management Coordinator
Maranoa Regional Council
11:40
CASE STUDY: How to identify, share & prioritise knowledge needs
  • Improving knowledge acquisition through collaboration
  • Using a knowledge sharing platform for strategy development
Carla Tadich
Assistant Director, Research & Knowledge
Murray Darling Basin Authority
12:20
PANEL DISCUSSION: How to improve decision making with effective Information & Knowledge Management
  • Exploring the value of Information & Knowledge Management
  • Recognising knowledge as a critical resource
  • IM & KM for sustaining competitive advantages
Rosemary Van Der Meer
Knowledge Management Strategist & Project Manager
Deakin University
Andrew Owen
Repository Manager
Geoscience Australia
Lorelle Taylor
Information Management Coordinator
Maranoa Regional Council
1:00
Networking lunch
2:00
ROUNDTABLE DISCUSSIONS
  • Deconstructing end user needs
  • Tracking positive outcomes of IM & KM
  • Legacy systems vs. new technologies
  • Improving IM & KM with technology
3:00
CASE STUDY: How to create and build a knowledge hub within your organisation
  • Unpacking the tangible and intangible benefits of a knowledge hub
  • Increasing productivity and engagement with your knowledge hub
  • How to improve staff efficiency and the end user experience
Rebekah Vickers
Information Management Officer
Singleton Council
3:40
Afternoon tea & networking
Managing Information & Knowledge as Strategic Assets
4:10
Understanding Information & Knowledge Management as critical business assets
  • Increasing organisational awareness and understanding of KM
  • Implementing an IM & KM strategy
  • Exploring the relationship between culture, structure & strategy
David Pender
Adjunct Senior Lecturer
University of Adelaide
4:50
Applications of Information & Knowledge Management
  • Deconstructing the needs of the end user
  • Information Governance vs Management
  • Driving knowledge retention initiatives
Sheryl Mapp
Director, Enterprise Records
NAB
5:30
Closing remarks from the Chair and close of Day One
Workshop A: How to build a robust information management strategy
Wednesday 27th February 2019, 5.45pm - 8.45pm

The workshop

Managing an organisation’s information has now, more than ever, become crucial to its success. The benefits of successful information management leads to:

  • Organisational agility
  • Increased efficiency, effectiveness & productivity
  • Better decision making
  • Improved product or service innovation

This workshop will equip you with the tools to successfully measure and track the impact of your information management strategies within your organisation.

Why attend this workshop?

  • Learn how to implement an information management strategy
  • Discover new ways of capturing and distributing information

What you will take away by attending

  • An understanding of the effects of information management on business goals
  • Tools to successfully measure and track information in your organisation
  • A strategy and roadmap for information management

Price: $499 + GST

* Refreshments & dinner provided

Sheryl Mapp
Director, Enterprise Records
NAB
Register Now

Day 2 - Thursday 28th February, 2019

8:00
Welcome, coffee & networking
8:30
Welcome remarks from the Chair
Rob Wilkins
Leader Information Management
NSW Department of Education
Managing Information & Knowledge as strategic assets to support business goals
8:40
ATO CASE STUDY: Making Information Management a Priority
  • Thinking of Information as an asset class
  • Understanding resistance to good information management principles
  • The ATO’s email journey
Tasman Stacey
Information Management Officer
Australian Tax Office
9:20
CASE STUDY: Embedding Knowledge in business systems
  • How KM can impact operations & compliance
  • Reducing new employee time-to-proficiency
Stuart French
Program Manager, Knowledge
Country Fire Authority Victoria
10:00
Spotlight Session

In this interactive session you will learn how to develop, implement and measure a knowledge management strategy

10:30
Morning tea & networking
11:00
CASE STUDY: Understanding & catering to your audience needs for Information
  • Collaborate and create partnerships for successful IM/KM
  • Visualisation of information – designing for the end user
Tricia Linehan
Director, Health Intelligence Unit
Western NSW Local Health District
11:40
Knowledge & Information Management Frameworks & associated business ecosystems
  • Knowledge-ism – does it exist?
  • Strategic frameworks to assist in putting the ‘jig-saw together’, why bother?
  • What’s worked and what to be wary of
Paul Fechner
Information & Knowledge Strategist
South Australian Government Financing Authority
12:20
Networking lunch
Effective use of technology for Improved Information & Knowledge Management Outcomes
1:20
Using technology to leverage corporate knowledge
  • Embedding IM and KM systems with how people actually work
  • Understanding how to build on everyday technology and systems
  • Ensuring tech is not an obstacle to information and knowledge sharing
Rosemary Van Der Meer
Knowledge Management Strategist & Project Manager
Deakin University
2:00
Knowledge Management & Technology
  • Identifying opportunities to develop new capabilities
  • Enhance knowledge & information management in a modern day business
  • Solving immediate and unforeseen problems with new knowledge technologies
Rob Wilkins
Leader Information Management
NSW Department of Education
2:40
Afternoon tea & networking
3:10
KM & AI SHOWCASE: Decision making with Artificial Intelligence & Knowledge Management in Healthcare
  • Realising required resources for Artificial Intelligence
  • Artificial Intelligence as an enabler of KM tools
  • Ethics and implications of Artificial Intelligence on IM & KM
Matthew Moore
IT Strategy & Design Manager
Seven West Media
Tony Krizan
Executive Director - Corporate Operations & Information, Chief Information Officer
National Health & Medical Research Council
3:50
Artificial Intelligence – the natural evolution for Knowledge Management?
  • Realising required resources for Artificial Intelligence
  • Artificial Intelligence as an enabler of KM tools
  • Ethics and implications of Artificial Intelligence on IM & KM
Matthew Moore
IT Strategy & Design Manager
Seven West Media
4:30
Closing remarks from the Chair and close of Conference
Workshop B: Strategies for preserving, adapting & sharing knowledge in the digital age
Thursday 28th February 2019, 4.45pm - 7.45pm

The workshop

The stories of medieval guilds controlling commerce from the 9th-18th centuries is relatively well known. Less talked about is the amazing practices they used to pass knowledge and expertise from one generation to the next. Despite radical cultural and economic change, the guilds were wildly successful at preserving and adapting knowledge for each new era.

This workshop will discuss some of the historic methods, how they are being used today, and how they can be supplemented in a digital age. With examples, discussion and an interactive activity we will examine how these techniques can be applied to your place of work.

Why attend this workshop?

  • Learn how to use knowledge principles to build a team based decision making/learning culture
  • Develop skills to modify the way you manage teams and solve problems
  • Understand how to connect people to solutions and other people

What you will take away by attending

  • Strategies to increase collaboration and sharing of knowledge
  • A different perspective on how you view KM challenges

Price: $499 + GST

* Refreshments & dinner provided

Stuart French
Program Manager, Knowledge
Country Fire Authority Victoria
Register Now
Workshop A: How to build a robust information management strategy
Wednesday 27th February 2019, 5.45pm - 8.45pm

The workshop

Managing an organisation’s information has now, more than ever, become crucial to its success. The benefits of successful information management leads to:

  • Organisational agility
  • Increased efficiency, effectiveness & productivity
  • Better decision making
  • Improved product or service innovation

This workshop will equip you with the tools to successfully measure and track the impact of your information management strategies within your organisation.

Why attend this workshop?

  • Learn how to implement an information management strategy
  • Discover new ways of capturing and distributing information

What you will take away by attending

  • An understanding of the effects of information management on business goals
  • Tools to successfully measure and track information in your organisation
  • A strategy and roadmap for information management

Price: $499 + GST

* Refreshments & dinner provided

Sheryl Mapp
Director, Enterprise Records
NAB
Register Now
Workshop B: Strategies for preserving, adapting & sharing knowledge in the digital age
Thursday 28th February 2019, 4.45pm - 7.45pm

The workshop

The stories of medieval guilds controlling commerce from the 9th-18th centuries is relatively well known. Less talked about is the amazing practices they used to pass knowledge and expertise from one generation to the next. Despite radical cultural and economic change, the guilds were wildly successful at preserving and adapting knowledge for each new era.

This workshop will discuss some of the historic methods, how they are being used today, and how they can be supplemented in a digital age. With examples, discussion and an interactive activity we will examine how these techniques can be applied to your place of work.

Why attend this workshop?

  • Learn how to use knowledge principles to build a team based decision making/learning culture
  • Develop skills to modify the way you manage teams and solve problems
  • Understand how to connect people to solutions and other people

What you will take away by attending

  • Strategies to increase collaboration and sharing of knowledge
  • A different perspective on how you view KM challenges

Price: $499 + GST

* Refreshments & dinner provided

Stuart French
Program Manager, Knowledge
Country Fire Authority Victoria
Register Now
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Key Speakers

Tasman Stacey
Information Management Officer
Australian Tax Office
Jodie Cobbin
Director of Information
NSW Department of Justice
Sheryl Mapp
Director, Enterprise Records
NAB
Paul Fechner
Information & Knowledge Strategist
South Australian Government Financing Authority