Towards service excellence & ITS competitive advantage
Conference Date
18th & 19th September 2019
The Peninsula Melbourne
Early Bird - Save $200
Book by 02/08/19

Venue Information: Peninsula Melbourne


The Peninsula
Central Pier, Shed 14
161 Harbour Esplanade
Docklands VIC 3008
Ph: 03 8623 9600


The Peninsula is located in the Central Pier at Docklands, with the heritage-listed Shed 14 providing the backdrop. Boasting stunning views of Victoria Harbour, Central Pier is located opposite Etihad Stadium. Please click here to view an interactive map.


By Tram

Catch the free City Circle Tram to Docklands or take one of the following city trams:

No. 30 via La Trobe Street
No. 31 via Collins Street
No. 48 & No. 70 via Flinders Street
No. 86 via Bourke Street

By Train

At Southern Cross Station, exit at the northern end to walk over the Bourke Street Pedestrian Bridge to Harbour Esplanade. Alternatively, exit the station on the corner of Spencer and Collins Streets, and walk over the Collins Street Bridge to Docklands Park.


Parking is available nearby at Etihad Stadium. Enter from Bourke Street, car park entrance B. Early bird rate of $18.00. Enter between 5.00am & 9:30am & exit between 1:30pm & 8.00pm.


There are several hotels around the Docklands precinct. We recommend Quest Docklands  750 Bourke St. Ph: 03 9630 1000. Please quote Criterion  to receive your discounted accommodation rate! Subject to availability. 

Alternatively, to book online click here

1. Enter your stay dates


3. Type in the code Criterion and click APPLY DISCOUNT

4. Click SHOW RATES for your preferred room type and process payment

Alternatively please contact either of these hotels to book accommodation.
Travelodge Hotel Melbourne Docklands 66 Aurora Lane. Ph: 03 8615 1000
The Sebel Melbourne Docklands 18 Aquitania Way. Ph: 03 9641 7500
Peppers Docklands  679 La Trobe St. Ph: 03 9190 0000