University of Newcastle
Anthony Molinia was appointed to the position of Chief Information Officer (CIO) at the University of Newcastle (UON) in October 2016, having previously served in a consultancy capacity for four years in his role as a Director and Principal of Strategic Development & Design (SDND).
Anthony brings over twenty years of global experience in Information Technology and Business Management, predominantly in the Financial Services sector, with deep practical experience in Australian, UK, Switzerland and US markets. Prior to joining the UON, Anthony held a broad range of senior leadership roles including Head of Business delivery at AMP Financial Services, Senior Program Manager at BNP Paribas Securities Services and Senior Vice President in Information Technology at Credit Suisse.
Through his expertise in leadership, execution strategies and bias to action, Anthony is accountable for driving the transformational and digital agendas across the Academic, Research and Professional functions at the University. As the leader of the Digital & IT Strategy, Anthony’s passion for collaboration, instilling a positive work culture, commercial aptitude and value-add innovation is a key enabler and contributor to the UON’s Organisational goals.
As a senior Information Security professional, Tony has worked extensively around the world supporting Tier 1 organisations with their strategic and tactical IT solutions.
In-depth experience across Management Consulting Practice, Financial, Higher-Education and Telecommunications industries. Accountable for 150+ resources spread across Australia, India, Singapore and HK. Including multi-million dollars operating budgets.
Tony’s international experience includes Japan, Singapore, South Korea, Hong Kong, UK, USA, India, Indonesia, Vietnam and NZ.
Australian National University
Suthagar Seevaratnam is the inaugural Chief Information Security Officer for the Australian National University. He was appointed to this role, upon the recommendation of the Australian Cybersecurity Centre, in October 2018 following the first breach of the University’s network. Since that time he has been accountable for developing the ANU’s information security strategy and led the team which detected and disclosed the second breach reported in June 2019. Suthagar is also the strategic security advisor to the ANU Cyber Institute – a new initiative designed to build a world class cyber masters program and research hub. Prior to joining ANU, Suthagar was the General Manager of IT Operations and Chief Information Security Officer for the Australian Bureau of Meteorology. His appointment to the Bureau came at a time of extensive cybersecurity uplift in the wake of the organisation’s breach in 2016. In this role he was responsible for the development and guidance of the Bureau’s strategic cybersecurity direction. Suthagar was also the Head of Cryptology for the Australian Signals Directorate where he was responsible for Australia’s intelligence and cybersecurity cryptologic mission. During this time he initiated the ASD joint facility on ANU’s campus – the first such open academic facility in the history of the ASD and is a key investment in helping to greater Australian STEM capability. Suthagar holds a Bachelor of Economics and Master of Commerce both from the University of Sydney. He is married with one child.
Charles Sturt University
Director of Infrastructure and Client Services. Formerly, held positions of Director, Customer Services Management, Acting Director of Operations, Manager of Technology Integration, Manager of Technology Support Services, and Team Leader Desktop Services, all within CSU.
Over 36 years’ experience in the Information and Communication Technology Industry with the last 18 years in the tertiary education sector, comprising several different appointments within and external to CSU. Current portfolio includes three domains, namely Systems, Client Services and CSU Computer shop. Responsible for IT Service Desk operations, Personal Computing and Printing services, Audio Visual and Video Conferencing Services, Network Technologies, (Core and Edge), Telephony, (including mobile), Systems Infrastructure including Data Centre Management, Unix and Windows server eco systems, Storage and data base management.
Procurement, delivery and disposal of all IT equipment to the University through our virtual computer Shop. Particular interest in ICT strategy and its alignment with teaching and learning services, Audio Visual and video conference services, server and storage infrastructure services, and continued service quality improvement. Strong people leadership capabilities. Self-confessed Rugby tragic and supporter of Wallabies and Bulldog rugby.
La Trobe University
Trevor Petrie is the Service Delivery Knowledge Administrator, ICT at La Trobe University. He is an experienced Knowledge Manager with a strong focus on leadership, customer service and IT service excellence. Accredited Lean Practitioner & ITIL v3 Trevor has over 20 years experience in IT in Higher Education and has held student and staff facing customer service positions as well as supervisor, managerial, special interest and technical expert roles. For the past seven years, Trevor has focussed primarily on Information Management and has a demonstrated track record of building a high performing Knowledge Base that facilitates the creation, use, re-use and improvement of knowledge articles, resulting in faster resolution and enabling customer self-service. Trevor is located at La Trobe’s regional campus in Bendigo and has a keen interest in Process Improvement, Leadership and Emotional Intelligence.
Teresa Finlayson is the Deputy Chief Information Officer at Monash University, with oversight of a large division that delivers strategic projects across the institution, while embedding contemporary project and business change methodologies.
She is an experienced change management practitioner with over 14 years’ experience in advising, executing and managing the alignment of strategic goals to the culture and values of large, complex organisations. She has been named as one of the finalists at the 2019 Telstra Business Women’s Awards in Victoria for Public Sector and Academia.
Teresa’s approach to change management is by ‘working differently and working together’. She facilitates business transformation through practical application and coordinated action. Teresa empowers business leaders to translate objectives to action.
After completing her undergraduate degree in Applied Computing, Teresa moved into change management with the global professional services consulting firm, KPMG before finding her home at Monash University. As a key member of the CIO Portfolio, Teresa is responsible for driving significant strategic ICT reform agenda to deliver new ways of working across the University.
When not online, Teresa enjoys reading – for both professional development and relaxation – and spending time with her husband and two daughters.
Feisar is a Senior Executive with a Master of Business Administration MBA, Certified ITIL Expert (Information Technology Infrastructure Library) and with 20 years’ track record of leading teams to deliver on contractual requirements, exceeding customer expectations and ensuring the on-time delivery of business solutions while identifying opportunities for growth.
Adam is a senior Change Management professional with experience of managing organisational business change and digital transformation in a variety of sectors. He
specialises in supporting people through service oriented organisational change and complex technology enabled business changes.
As Change Management Lead at Flinders University, Adam is responsibly for the development of the University’s Enterprise Change Management strategy and developing the maturity of the Change Management business capability. Adam provides leadership of the Change Management practice within Information and Digital Services (IDS) and support to senior University executives to ensure effective Change Management practices and leadership of digital and service transformation. As part of his remit, Adam works closely with the IDS leadership team to support internal ITSM transformation.
In leading the Change Management practice, he also works across the breath of the portfolio in Information and Digital Services (IDS) to provide tactical project delivery support, coaching
and mentoring for Change Management colleagues.
Lindsay is an experienced leader with over 10 years experience leading organisational change in Higher Education. He is currently the Chief of Staff to the CIO at Monash University, Australia’s largest University, ranked 84th globally (in the world’s top 1%), teaching over 78,000 students and supporting over 18,000 staff across 7 campuses in Australia and internationally.
Lindsay leads ICT strategy and planning for the CIO portfolio, with a focus on strategic partnerships and relationships. He has lead strategic change initiatives across the organisation and established the Business Relationship Management capability for Monash University. He has expertise in Scaled Agile, Scrum, Portfolio, program, Change and Relationship Management. He has been integral to the CIO Portfolio’s Agile transformation and building stronger relationships across the University.
University of New England
Adam Wayling is a technologist with over 20 years of IT industry experience, most of which within the university sector. Working for the University of New England, Adam has developed a keen interest in the delivery of distance education, related technology services and delivery methods. Adam is also humourless and only needed 61 of the 100 words for his conference bio.
With a background in Electronics Engineering, Matt has worked within a technology umbrella performing various roles across a diverse array of organisations.
Starting his career working with the hearing impaired in a government organisation, it was here he developed a passion for customer service and pleasing the individual. Matt says that if you ever want a truly rewarding experience go and fix an 83 year-old woman’s hearing aid, three days before Christmas. If you do the work with a smile and an obvious display of care they may write you into their will on the spot!
Following this role, Matt headed into the realm of contact centres where he was able to develop and use his technical expertise. He worked with a start-up company covering many aspects of IT including networking, desktop support and software development. Moving quickly into leadership roles, he continued to follow his passion to provide high quality service.
Moving on to private enterprise, Matt continued in the contact centre realm with Sensis. During his 8 years there, he strengthened and formalised many of his technical skills and continued to develop his leadership and management skills through various leadership roles.
Joining Monash University in 2010 to help drive the Shared Services program, Matt played a key role in centralising the university’s large and complex IT needs. With approximately 240 front line service management and support staff, he currently serves as the eSolutions Director of Support Services and Engagement. He still has a passion for service and leadership, working with great people to create amazing experiences for students, professional and academic staff, researchers and the wider university community.
Matt continues to focus on personalisation and individualisation to continually improve the customer experience. He will always have a service focus. To achieve what is needed, Matt believes organisations need to change the way they do business. Create bandwidth for staff so they can spend time in their area of expertise, spend time on relationships and adding value. He believes it is vital to remove unwanted or unnecessary complexity and (at times) pain. This means process automation, system integration and making products and services easy and simple to use.
Jessica strategically plans, delivers and manages all aspects of the Information and Technology Directorate’s (IaTD) client-facing support services at CQUniversity, including the Technology and Services Assistance Centre, Teaching Technology Support, Field Services, Library Frontline Support Services, as well as managing the University’s End User Computer and Printer fleet. Amy is responsible for CQUniversity Australia’s Information and Technology Directorate’s (IaTD) frontline client services and library spaces.
Amy Croft worked as an academic librarian before moving into broader client services roles. She currently manages IT and Library frontline services for students and staff at CQUniversity, and is also responsible for library spaces and student computer labs on its many campuses.
For the past several years Sumit De has been working with organisations around the world to design and implement service delivery and digital transformation strategies for the modern day. He is currently the Head of Consultancy at TOPdesk UK, leading an ever growing professional services team. Sumit’s future work includes customer empowerment through technology and helping organisations define their new normal.
The University of Sydney
As Associate Director, Operations Technology at the University of Sydney, Richard is accountable for the partnership between ICT and the professional services units such as Finance, HR and Marketing. With a 20-year IT background including various program and portfolio management roles, Richard successfully led a program of work to deliver 24 technology projects for the world-renowned Charles Perkins Centre in Sydney. Prior to joining the University of Sydney, Richard was Executive Consultant in the UK for Business Technology consultancy Waterstons where he led a team providing strategic consultancy across Europe. Richard is a Chartered IT Professional and Fellow of the British Computer Society (FBCS).
Tesserent is a listed Australian company specialising in end-to end cybersecurity solutions. Julian has broad executive experience including having served as a Managing Director and Partner of The Litmus Group for over 10 years and a board member of PPB Advisory. Julian was a Director of Cordence World Wide a global consulting partnership with 2,800 consultants across 60+ locations. Julian worked with the international team to develop sales and growth strategies for the 8 member firms. Julian is steering Tesserent towards becoming the premier Australian cybersecurity provider. He is passionate about helping organisations identify, and address, their cybersecurity requirements.
Big Switch Networks
As the Director of Systems Engineering APJ for Big Switch Networks, Luke delivers security-focused solutions built on Software Defined Networking. Working with enterprises, higher education and healthcare providers, Luke builds and deploys hybrid cloud networking solutions using automation and telemetry – allowing organisations to maintain agility and security posture.
After spending two decades consulting in networking and security for many enterprise organisations, Luke knows and understands the challenges of legacy networking and security that hamstrings true digital innovation. As hybrid cloud footprints sprawl between private and public, security and visibility is fast becoming an often overlooked hot topic; one that can provide enormous business value if successfully implemented.
Luke holds many networking and security certifications including a CCIE in routing and switching.
Simon Howe is the Director of Sales for LogRhythm APAC. He is responsible for working with the information security community on LogRhythm’s award-winning NextGen SIEM Platform throughout APAC, helping organisations to successfully reduce risk by rapidly detecting, responding to, and neutralising damaging cyberthreats. Prior to LogRhythm, Simon held senior management roles at Acronis and Symantec, where he led the business development strategy and evolved the channel and alliance relationships within the data security and protection community.
As a Senior Sales Engineer, Chris Goldsmith is responsible for reviewing opportunities for Sophos, conducting technical demonstrations for partners and customers, and assisting in the training and development of new Sophos employees.
Chris has over 20 years’ experience in the IT industry, spending more than six years in cybersecurity. Prior to joining Sophos in April 2019, he spent over five years at AVG Technologies Australia as a sales engineer and previously worked with HP and Avast. During his time in the industry, Chris has led many IT projects across a wide variety of industries including health, manufacturing, education and local government.
Big Switch Networks
A passionate technology B2B marketer, Maria has worked across multiple disciplines in both small and large technology companies as well as an external consultant. She has built and executed thought leadership and campaign programs for both brand building and demand generation with content strategy and architecture. At Freshworks Maria is responsible for the regional build of field marketing program strategy and development across new business and retention.