Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to firstname.lastname@example.org. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email email@example.com to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to firstname.lastname@example.org . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email email@example.com and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to firstname.lastname@example.org
Maser NetworkIQ, supplier to the ANZ education market for a decade, offers a comprehensive range of Network, Storage and Security solutions, helping manage data more intelligently to provide better user experience, improved network and user security and cost savings
Maser revolutionises customer’s data storage platforms with partners Pure Storage and Cohesity. Pure’s Data-Centric Architecture provides all the storage services you need to consolidate everything. Employing all-flash shared storage to power your databases, VMs, containers, analytics, and apps, future-proofing your investment with evergreen storage. Cohesity transforms complex infrastructure with a simple, elegant solution. Cohesity DataPlatform eliminates secondary storage silos with a single, purpose-built hyperconverged platform, cutting TCO by 80% and improving efficiency
In network performance, subscriber and congestion management we provide our customers within cutting edge solutions from Sandvine and SevOne. Sandvine provides Active Network Intelligence, leveraging machine learning analytics and closed-loop automation to identify and adapt to network behaviour in real-time, whereas SevOne monitors networks to deliver the operational insight required to deliver highly reliable and cost-effective network services and business critical applications
To find out more about the above and Masers security portfolio, including Centrify’s privilege managements zero-trust solution visit https://maser.com.au/telecommunications/networkiq/ or find Kevin Redmond at the conference.
Ruckus Networks enables Universities to attract and retain students by building a Smart Campus that provides better connectivity between people, devices and applications
Our IOT suite builds on this connectivity to enable new services that deliver safety and wellness solutions and, in addition, provides Secure Onboarding of devices, market-leading high density Wi-Fi and high performance PoE switches built to handle the latest Wi-Fi 6 standards.
A Ruckus customer, Western Sydney University, has recently implemented a world-class network supporting a software-defined teaching environment. Western Sydney University has eight major campuses situated over 18 square kilometers with over 550 buildings, 10,000 rooms and serving 43,000 students and 5,000 staff. This high performance network has greatly improved on the previous infrastructure by eliminating wireless black spots, unreliability and user complaints.
The network supports an ever-increasing range of applications such as IOT, digital signage, campus navigation, video collaboration and queue management that combine to enhance the student experience.
Sophos makes IT security simple with next-generation solutions that protect networks, servers, and devices, wherever they are. Today, more than 100 million users in 150 countries and a global network of channel partners trust Sophos to deliver simple solutions to complex security challenges. Focused on innovation and backed by a global network of SophosLabs threat intelligence centers and industry-leading support, Sophos delivers solutions that are simple to deploy, maintain, and manage, enabling organizations to focus on performance and growth. Sophos — Security made simple.
ExLibris is a leading educational technology provider, supplying more than 7,000 institutions globally with tools to enhance the end-user experience. Our products include the campusM student engagement platform, which provides students personalised access to a range of academic and social information – thereby increasing engagement with the institution. The platform, which provides native mobile apps and a web portal, is easily extendable and simple to manage, with built-in analytics to provide insight into how your students are interacting with services.
Big Switch Networks
Big Switch Networks is the Cloud-First Networking company, bringing public cloud-style networking and hybrid cloud consistency to organizations around the world. The company provides data center switching, monitoring, visibility and security solutions for on-premises enterprise clouds, public clouds and multi-cloud environments enabling companies to increase operational efficiency and business agility, while reducing costs. Big Switch has open networking go-to-market partnerships with Dell EMC and Edgecore, and strategic technology partnerships with Nutanix, VMware and Red Hat.
Are you ready to take your service management to the next level? With over 700 employees spread across 10 countries, TOPdesk is one of the fastest-growing service management providers worldwide. Our mission? Helping your organisation achieve excellent service delivery. TOPdesk employees get the trust and the freedom to create innovative solutions for all your service management needs. So, what are you waiting for? Let us be your guides to service excellence.
Here’s what we can help you with:
- Enterprise Service Management software
- CAFM & Facilities Management
- eHRM & HR Management
- Consultancy, best practices and related service management frameworks
- Self-service & knowledge centred support
Simplify Your Salesforce Journey
Simplus provides digital transformation across the entire Salesforce ecosystem through advisory, implementation, change management, custom configuration and managed services. As a Platinum Salesforce Partner, we use leading cloud solutions to help our clients achieve a strategic vision, improve performance and increase value to stakeholders. With more than 4,500 successful projects and a customer satisfaction rating in the top 1 percent of all Salesforce partners, Simplus helps organisations improve, innovate and grow.
Leaders in Salesforce for Higher Education
Achieving the goal of the Connected Campus is not without its challenges. We understand the unique complexities of higher education and have worked with UTS and other leading Australian Universities to help them on their digital transformation journey.
For more information get in touch with one of our higher education experts to learn how to become a connected campus and drive stronger 1-to-1 engagement across the student journey.
At Tesserent we are passionate about cybersecurity! Tesserent is an Australian listed company providing enterprise-grade, tailored, end-to-end managed cybersecurity and networking solutions across all industries, including the education sector, in Australia and the Asia Pacific. Robust security requires smart solutions at each layer of your network. Tesserent offers world-class managed security at your network perimeter, internal behavioural monitoring and end-point device protection. Our clients have peace of mind knowing that the Tesserent 24/7 Security-as-a-Service offerings are protecting their networks and critical data.
Equigroup is an independent, vendor-agnostic provider of Technology Fleet Management. They provide support to hundreds of schools, universities, government bodies and corporations, assisting them manage in excess of 1 million IT assets.
They provide solutions to assist our customers acquire, manage, and retire their technology assets – from mobile phones and notebooks right through to servers and network infrastructure.
We help organisations and communities connect people through technology. We design, build and run IT systems and process for business.
At Datacom, we know that cleverly applied information technology makes a demonstrable difference to our clients’ businesses. Private and public sector clients across New Zealand and Australia and from the USA to Asia choose to partner with us because our service breadth and depth is world-class, our rock-solid infrastructure, and our local knowledge truly insightful. Our expertise comes from more than 6,000 staff, working in 30 different offices in New Zealand, Australia, Malaysia, The Philippines, Vietnam the US and the UK.
We offer a broad portfolio of solutions to meet the wide demands of our customers and we provide integration of our different services so our customers don’t have to. Our services include: IT management, Cloud services, Data centres, Custom software development, Business process operations and Payroll solutions. We both support existing IT systems and processes and we custom-design brand new ones but why we do this is where it gets interesting.
The why for us is to apply our deep technological know-how in order to deliver a commercial return for our customers. A customer-centric focus is at the heart of who we are. We focus on business needs, ensuring we spend the right amount of time understanding specific business objectives before considering technology and we pride ourselves on being professional, flexible and easy to work with.
LogRhythm is a world leader in NextGen SIEM, empowering thousands of enterprises on six continents to successfully reduce cyber and operational risk by rapidly detecting, responding to and neutralizing damaging cyberthreats. The LogRhythm NextGen SIEM Platform combines advanced security analytics; user and entity behavior analytics (UEBA); network detection and response (NDR); and security orchestration, automation, and response (SOAR) in a single end-to-end solution. LogRhythm’s technology serves as the foundation for the world’s most modern enterprise security operations centers (SOCs), helping customers measurably secure their cloud, physical, and virtual infrastructures for both IT and OT environments. Built for security professionals by security professionals, the LogRhythm NextGen SIEM Platform has won countless customer and industry accolades including being positioned as a Leader in the Gartner’s SIEM Magic Quadrant, 2013-2018.
ICT Networks brings together the best technical and engineering specialists to help large and complex organisations design, implement, operate and manage their networks.
Founded in 2009, we are renowned for our:
- highly skilled and certified engineering workforce
- approach to partnering effectively with clients and vendors
- customer-centric focus
We are trusted by some of the biggest names in business and telecommunications and experience high rates of repeat business. We provide technical expertise to resolve issues, scale up resourcing, assist with complex projects and generally make everyone’s lives easier.
We are an approved vendor on both the NSW Government ICT Services Panel SCM0020 and SCM0053 – ITS 2573 – Operational Telecommunications Equipment, Infrastructure and Services.
The ICT Networks difference:
- We only hire the best – every engineer is certified Level 3 or above
- 9.8 retention rating – our consistently great service means clients stick around
- 24/7 support from our head office in Sydney – we’re here for you when it matters most
Additional business benefits include:
- Reduced operating expenses associated with everyday IT operations
- Faster network performance through achieving best-of-breed network capabilities
- Improved network productivity due to fewer critical outages and faster issue identification
- Lower capital expenditure as a result of scalable, automated services
- Greater IT productivity through technical staff spending less time resolving network incidents and more time on value-adding tasks