Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to firstname.lastname@example.org. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email email@example.com to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to firstname.lastname@example.org . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email email@example.com and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to firstname.lastname@example.org
If you work in an IT role at a school or university, chances are you know all about the challenges of keeping wi-fi running smoothly. From speed and coverage issues to making time for fiddly maintenance tasks, every day seems to present a new difficulty.
You’re not alone. In their experience, most Australian education institutions have trouble with wi-fi performance. The good news is that it doesn’t need to be this way. AI-driven wireless networking management solves all of these problems and more.
ICT Networks has built a strong reputation for helping customers improve network performance by reducing complexity. That’s why they’re proud to partner with Mist, a standout leader in AI-driven wireless innovation, to bring Australia’s education providers and institutions into a new era of network management.
Palisade Compliance is the world’s leading independent provider of solutions and advice for Oracle software and cloud licensing, contracting, cost reduction, and compliance.
Palisade Compliance assists businesses, to proactively manage their Oracle estate, saving them large amounts of money and IT resources, and reducing their business risk.
Totally independent of Oracle and its subsidiaries – they are not a reseller or a third-party vendor. This independence, combined with their expertise and worldwide reputation, means they can act in your best interest, and provide you with the most reliable strategic advice that will help you take back control of your relationship with Oracle.
Freshworks provides customer engagement software to businesses of all sizes, making it easy for customer support, sales, and marketing professionals to communicate more effectively with customers and deliver moments of wow. Freshworks offers a full suite of SaaS (Software as a Service) products that create compelling customer experiences and lets businesses share a 360-degree view of relevant customer information internally.
Founded in October 2010, Freshworks Inc. is backed by Accel, Tiger Global Management, CapitalG, and Sequoia Capital India. Freshworks is a 1,800+ team headquartered in San Mateo, California, with global offices in India, UK, Australia, and Germany. The company’s cloud-based suite is widely used by over 150,000 businesses around the world, including Harvey Norman, Honda, Hugo Boss, University of Sydney, Toshiba, and Cisco.
At TOPdesk, they have one simple goal: helping organizations like yours create spectacular customer experiences. Over 25 years ago, they launched a simple ticketing tool for IT helpdesks. Today, they still make great software for managing calls – and everything else you’ll need for enterprise service management. But it’s their people that add that extra zing: helping their customers offer great customer experiences by working together throughout their organization.
Happy customers are the goal of every organization in the education system. That’s why they’ve created a solution that helps you improve customer communication, manage workflows and keep track of assets. But above all: their software is simple and attractive. This not only makes it pleasant to use, but also quick to adopt. You’re looking to deliver excellent service from day one – and TOPdesk, with many years of experience in the education system, is here to help. Join over 100 other universities and 400+ higher and further education institutions that choose TOPdesk.
Maser NetworkiQ’s new range of Secure Data Centric Solutions feature partners Centrify, Pure Storage, Cohesity and Splunk.
Cyber hackers no longer ‘hack-in’, they log in, and Centrify’s Zero Trust Privilege approach redefines legacy Privileged Access Management (PAM). Organizations must discard the old model of “trust but verify” and adopt a “never trust, always verify, enforce least privilege” approach to privileged access.
Pure’s Data-Centric Architecture provides all the storage services you need to consolidate everything. Employing all-flash shared storage to power your databases, VMs, containers, analytics, and apps.
Cohesity transforms complex infrastructure with their elegant DataPlatform that eliminates secondary storage silos with a single, purpose-built hyperconverged platform, cutting TCO by 80% and improving efficiency. Cohesity is the only modern
backup solution to offer a comprehensive solution against ransomware attacks by offering a unique multi-layer (Prevent, Detect and Respond) approach.
Splunk provides organisations with a complete view of your business in real time, turning data into business outcomes, and embracing technologies that prepare you for a data-driven future. Importantly, Splunk is dedicated to keeping your data secure and private — adhering to global and industry compliance initiatives.
To learn more about Maser NetworkiQ please visit the website below or find Kevin Redmond at the conference.
Lenovo is a Fortune Global 500 company, with 57,000 employees and operating in 180 markets around the world. Focused on a bold vision to deliver smarter technology for all, we are developing world-changing technologies that create a more inclusive, trustworthy and sustainable digital society. By designing, engineering and building the world’s most complete portfolio of smart devices and infrastructure, we are also leading an Intelligent Transformation – to create better experiences and opportunities for millions of customers around the world. For more information, visit thinkfwd.com.au.
Fuji Xerox Australia is part of a world leading enterprise for business process and document management solutions. They are proud to serve many Australian tertiary institutions with their broad portfolio of document technology, services, software and supplies.
From digitising document processes to helping improve the way you attract and retain students, Fuji Xerox has the expertise to complete your digital transformation.
They draw on a wealth of experience in digitising and transforming information channels for a range of academic institutions, and offer a variety of solutions to streamline your processes. By achieving a secure, compliant, and cost-effective outcome, your institution can focus on its core purpose of providing an exceptional education for students.
To ensure a brighter future for every Australian student, Fuji Xerox Australia has implemented a number of sustainability practices throughout the business. These forward-focused initiatives have contributed to Fuji Xerox Australia winning awards from the United Nations and the Banksia Environmental Foundation.
To learn more call 13 14 12 or visit the website below.
Endorsers & Media Partners
Regional Universities Network
The Regional Universities Network (RUN) is a network of seven universities with headquarters in regional Australia and a shared commitment to playing a transformative role in their regions.
Through their educational and research contributions to regional economic, social, cultural and environmental development, the RUN member universities play an important and distinctive role in advancing Australia’s national prosperity, productivity and identity.
The Network was established in October 2011. The foundation members are CQUniversity, Southern Cross University, Federation University Australia, University of New England, University of Southern Queensland and University of the Sunshine Coast. Charles Sturt University joined the Network on 29 May 2019.