5th Annual
Coming October 2018


ITS is the backbone of every university
Where it once sat as a service to the side, universities are now repositioning IT to be an enabler for change and to drive improvements across the core functions of university business - teaching, learning, research and community engagement. However, as students and academic staff demand more and market competition increases, the challenges of linking ever-changing business strategy with technology continue to grow.

With a focus on achieving operational excellence during successive transformations, the ITS in Tertiary Education conference will showcase leading case-studies and strategies to deliver world-class university ITS in a global service environment.

Key focus areas:
  • Best practice around information security & risk mitigation
  • IT as an enabler of the core functions of the University
  • Case studies featuring strategic & operational excellence
  • Boosting collaboration, team work, agility & soft skills
  • Sharing international & out of sector leanings
Previous conference
In October 2017, we saw the gathering of IT professionals for the 4th Annual ITS in Tertiary Education conference in Melbourne. It was a fantastic couple of days of presentations and networking, so thank you to all involved. Click here for the key takeaways from our 2017 conference.

There was some great feedback on how we can improve the 5th Annual ITS in Tertiary Education conference in 2018, so we wanted to let you know that we are listening to you, and are making some important changes for 2018, including:
  • Content focused on service management strategy & challenges
  • More interactivity; facilitated roundtables, a world cafe & on the spot delegate panels
  • Improved networking; including a mid conference dinner
  • Better input from the sector in shaping an event that's sector led
  • Advanced warning on event timing (so you can better secure budget to attend)
  • A customer centric, content focused approach to event promotion

Attend to learn:

  • Aligning service models with business strategy
  • Proactively manage information security & risk
  • Strategies to achieve service quality excellence
  • Enhancing soft skills & collaboration models


  • Date: 7 Feb 2018  By: Drew McCoy

    Higher education has seen success following its digital transformation, with students, staff and employees being able to access organisational services from wherever they are using browser-based tools Bring Your Own Device (BYOD) offers employees and corporations countless benefits from increased efficiency to controlled costs on provisioning a mobile workforce and student body. However the complexity …

  • Date: 7 Feb 2018  By: Lisa Nguyen

    Each year, CAUDIT members participate in an annual survey to determine the most important IT topics in higher education and research across Australia and New Zealand. Recently, CAUDIT released their 2017 report, which identifies and ranks these areas of interest according to their significance. The CAUDIT Top Ten was devised to help shape the strategies …

  • Date: 1 Feb 2018  By: Fiona Campbell

    3 trillion dollars in IT investments predicted for 2018 Global IT spending is projected to total over $3.7 trillion USD this year, an increase of 4.5% from 2017, according to a recent forecast by Gartner Inc.  New technologies are driving the increase in investment including major spending expected on artificial intelligence (AI), blockchain, Internet of …

  • Date: 26 Nov 2017  By: Fiona Campbell

    Criterion’s Annual ITS in Tertiary Education conference ran in Melbourne over the 24th – 25th October. Four years into the series, the 2017 event brought together some familiar faces –  and welcomed some fresh ones too. For the first time, we invited an Out-of-Sector speaker, Russell Murphy, to discuss his on the ground experiences of …