Violence and aggression towards healthcare staff is unacceptable, but significantly under-reported. Responses are often conducted in silos, with little coordination across departments and agencies, putting staff at greater risk. Consistently being exposed to incidents of occupational violence and aggression have a negative impact on staff mental health and well being and overall hospital safety.
The Improving Safety & Security conference will address the need for a change in culture, to better foster collaborative approaches, sharing and improving existing proactive and reactive strategies and safeguarding the mental health and well-being of all hospital staff.
Benefits of attending
- Collaborating and communicating across departments to transform ethos & safety culture
- Smashing the stigma to promote staff well-being & post-incident support
- Encouraging staff reporting of incidents to drive data & inform funding
- Breaking out of silos to encourage interdisciplinary & interagency partnerships
Clinicians responsible for:
- Aged Care
- Drug & Alcohol
- General Medicine
- Security Services
- Patient Support Services
Attend to learn:
- Reduce occupational violence and aggression and promote a culture of safety
- Strengthen prevention strategies to de-escalate and proactively manage incidents
- Foster interdisciplinary and collaborative responses to occupational violence
- Promote staff health and well-being in the workplace
NSW Nurses & Midwives' Associations
Brett Holmes is the General Secretary of the NSW Nurses and Midwives’ Association and Branch Secretary of the ANMF NSW Branch – representing the industrial and professional interests of 63,000 nurses, midwives and assistants in nursing in NSW. Brett is a graduate of the Harvard Trade Union Program and a qualified nursing professional. Brett has been NSWNMA General Secretary since 2002 and sits on a number of boards, including: ACTU Executive, Unions NSW Executive, ANMF Federal Executive and Council and is a former Director and Deputy Chair of the HESTA Board (appointed in 2000; retiring in December 2016). Brett has dedicated his working life to the improvement of nurses and midwives pay and conditions, empowering them to deliver safe patient care.
Hunter New England Local Health District
With experience in child and adolescent, psychiatric intensive care and psychiatric emergency mental health inpatient settings Peter has experienced and managed challenging behaviours including aggression and violence. His current position is coordinating training for mental health services. This includes providing aggression management training to staff locally and across New South Wales and the A.C.T. He has also been involved in instructing trainers and instructors in aggression management techniques including de-escalation for ten years
Royal Melbourne Hospital
Susan Harding is a veteran of the Health service industry having provided 25 years as an Emergency Nurse and more recently in a Nursing management role leading over 300 staff members in a fast paced, high acuity and frequently over-flowing Emergency Department. Whilst in this role Susan has focused on improving the retention of staff by implementing strong succession plans with a goal of achieving continual growth and innovation in nursing practices. Despite Susan’s considerable experience and impressive credentials, including various hospital commendations as a result of her staff’s endorsements, it is Susan’s humble nature and emphasis on creating an environment of universal respect towards and between her staff that ensures an open line of communication, a safe place for staff to work and patients to receive the best possible care
Diana Egerton-Warburton is an emergency physician who strives for excellence and mastery in clinical and academic practice. She is a passionate advocate for patients, the community and for emergency medicine locally, nationally, and internationally. She believes that ongoing transformational change is required to ensure a sustainable and cost effective emergency medicine system. Diana has led transformational change in the public health committee of Australasian College for Emergency Medicine (ACEM), positioning it as a progressive and proactive group. A critical element in this has been my ability to influence and engage diverse stakeholders
Milestone Systems is a leading provider of open platform video management software; technology that helps the world see how to ensure safety, protect assets and increase business efficiency. Milestone enables an open platform community that drives collaboration and innovation in the development and use of network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites worldwide. Founded in 1998, Milestone is a stand-alone company in the Canon Group.
What People Are Saying
“Criterion facilitated an excellent conference that was both informative and enjoyable. Passionate knowledgeable speakers that encouraged discussion on the very hot topic of occupational violence in healthcare”The Alfred Hospital & Conference Attendee at Improving Hospital Safety & Security, February 2018
Date: 11 Jul 2018 By: Cyrus Sajadi
The prevalence of incidents of violence and aggression towards hospital staff involve figures that leave jaws open in disbelief. Worksafe Victoria state that 95% of healthcare staff experience incidents of violence and aggression in their workplace over the course of their careers. Being routinely exposed to verbally and physically aggressive patients has a significant effect …
Date: 17 Jan 2017 By: Trevor Lawson
Why Verbal Judo? Because the most dangerous weapon we all carry is “the cocked tongue” and the wrong word, fired off in the wrong way, to the wrong person at the wrong time, can get you hurt, sued, divorced, demoted or tarnish a professional reputation for ever. Words used the wrong way are disastrous. From …
Date: 2 May 2016 By: William Christian
Concerns over the safety of hospital staff and their patients are growing as rapidly as the healthcare sector is booming. Hospitals are now more accessible than ever before, consequently causing a spark in drug and alcohol-related violence. These instances have ultimately tarnished the ‘safe-haven’ nature of hospitals, and solutions to improve hospital security beyond the …
Date: 14 Apr 2016 By: Jeffrey Young
The vast majority of incidents of aggression within our hospitals are a symptom of the person’s mental health and/or addiction issue(s). These people are sick. They come to our facilities for help, to heal and to get better. It’s our job, to the best of our abilities, to provide care. It’s also our job – …
Endorsers & Media Partners
Australian Nursing & Midwifery Federation NSW Branch
The Australian Nursing and Midwifery Federation is the union for registered nurses, enrolled nurses, midwives, and assistants in nursing doing nursing work in every state and territory throughout Australia.
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Australian Healthcare & Hospitals Association
The Australian Healthcare and Hospitals Association (AHHA) is Australia’s national peak body for public and not-for-profit hospitals and healthcare providers.
Our vision is for a healthy Australia supported by the best possible healthcare system.
Our membership includes state health departments, Local Hospital Networks and public hospitals, community health services, Primary Health Networks and primary healthcare providers, aged care providers, universities, individual health professionals and academics. As such, we are uniquely placed to be an independent, national voice for universal high-quality healthcare to benefit the whole community.
Founded as the Australian Hospital Association in 1946, the AHHA has become a perennial fixture in the national health conversation, maintaining its vision for an effective, innovative and sustainable health system where all Australians have equitable access to healthcare of the highest standard when and where they need it.
The International Association for Healthcare Security and Safety
The International Association for Healthcare Security and Safety (IAHSS) is the only organization solely dedicated to professionals involved in managing and directing security and safety programs in healthcare facilities. IAHSS is a professional association with more than 2,000 members who are healthcare security, law enforcement, safety and emergency management leaders. For nearly fifty years, IAHSS has educated and served members and the profession by offering exclusive resources and benefits including industry and design guidelines, local and international educational and networking opportunities, and the celebrated bi-annual Journal of Healthcare Protection Management. IAHSS has certified tens of thousands of dedicated professionals who keep healthcare facilities, patients, staff and visitors safe. IAHSS offers the Basic, Advanced and Supervisor certifications, a Safety Certificate Program, and maintains the prestigious Certified Healthcare Protection Administrator (CHPA) certification, the standard for the healthcare security leader dedicated to the profession.