With the Independent Review of the APS, the 2018 Independent Review of the PGPA Act, and the Morrison Government all putting a renewed focus on increasing the effectiveness of the Australian Public Service, there is increasing pressure on government departments and agencies to set clear performance indicators with stronger frameworks to deliver real outcomes for citizens. This means a major shift away from measuring outputs, and a new focus on impact or what is being achieved.
The Enhancing Government Outcomes and Performance Measurement conference is a unique opportunity to learn from best practice and hear strategic recommendations in performance measurement and outcomes-based approaches. It will provide a practical platform for improvement for public sector organisations from across Australia. You will take away essential insights to drive a cultural transformation to embed outcomes within your organisation and strategies to better measure the impact of programs and policies on your stakeholders.
Why you should attend:
- Exploring best practice approaches on the journey of integrating outcomes based approaches
- Establishing clear priorities & measurable performance expectations
- Identifying the right indicators & using data to monitor progress
- Meeting the challenges of outcomes & performance measurement with effective tools, methods & implementation
- Collaborating & communicating impact with diverse stakeholders both internally & externally
- Strategising to lead through change & grow an outcomes focused culture in your organisation
Who will attend?
Executive, Directors, Managers, and other leaders of Federal & State Government Departments & Agencies with responsibilities for:
- Corporate Services
- Project, Portfolio & Program Management
Attend and learn how to:
- Embed outcomes based approaches in government
- Align performance measurement with outcomes & strategy
- Understand what to measure & how to collect performance information
- Leverage data & performance insights for improvement
- Strengthen outcomes through effective stakeholder engagement
The Evaluator's Collective, Department of Social Services, Australian Evaluation Society
With over thirty-five years’ experience, Dr Lyn Alderman brought a wealth of expertise to her role as Chief Evaluator, Australian Department of Social Services (2017-2019). Lyn’s experience spans several sectors including government, nonprofit, corporate, higher education and vocational education. She has a deep disciplinary knowledge and experience in program evaluation, evaluation frameworks, performance models, monitoring of quality assurance, institutional analytics and curriculum writing. Lyn previously held the position of Associate Director, Academic Quality and Standards, QUT (2007-2017) where she led two portfolios: evaluation of teaching, programs, subjects and student experience; and course quality assurance. Her qualifications include: Doctor of Philosophy in evaluation of higher education government policy; Master of Education research in curriculum analysis; and Bachelor of Education (Adult Education).
She continues to contribute to the evaluation community through The Evaluation Catalogue and past voluntary positions: President, Australasian Evaluation Society (2014-2018); Editor, Evaluation Journal of Australasia (2012-2018). Lyn was awarded the prestigious L H Martin Institute Award for Excellence in Leadership (2016).
Department of Premier and Cabinet, NSW
Peter Ryan is in the Premier’s Implementation Unit supporting the Premier in driving delivery of the Government’s priorities. The unit provides oversight of progress, working closely with agency implementation teams to provide expert advice to support delivery, ensure risks are managed, and address barriers to progress. Peter’s career has a consistent theme around bringing evidence to bear on practice, specialising in program design and delivery.
Peter has spent a couple of decades developing outcomes for front line services in health, agency level programs, state (Premier’s Priorities) and national initiatives like Closing the Gap. Peter uses practical approaches designed to ensure impact and benefits are delivered to the customer and citizen.
Department of Home Affairs
Susan Pietrukowski is a Director in the Department of Home Affairs responsible for performance and assurance of the Humanitarian Settlement Program. Susan has worked in the public service for 16 years in program policy and program management roles and has dedicated the last seven years of her career to improving outcomes for refugees and humanitarian entrants. Susan led the co-design for the Humanitarian Settlement Program, including the development of an outcomes focussed delivery framework. Susan is now exploring opportunities to evolve the Humanitarian Settlement Program from an outputs to an outcomes based model, including associated measurement and performance.
Dan O’Halloran is the Senior Director, System Performance within Queensland Health. Dan is responsible for leading and building the capability of a team that provides actionable insights promoting enhanced system performance across Queensland Health and evidenced based purchasing decisions that support system performance.
Dan has held positions in a range of healthcare organisations at clinical, management and governance levels. Prior to joining Queensland Health, Dan was the Director, Financial Performance Reports, National Health Performance Authority where he led the development and production of Australia’s first reports on the relevant efficiency of Australia’s largest public hospitals including contributing to the Australian Atlas of Healthcare Variation.
Dan has over 10 years’ experience in Primary Health Care, and National and State Health experience in organisational performance reporting. Dan has designed and implemented a wide variety of primary care programmes including the first system in Australia to share data with the Emergency Department 24 hours a day.
Dale and Russ founded Latitude Network around the idea that to solve social problems we need to find the best possible solutions and then we need to give these ideas the resources they need to flourish. We reckon you can look at this problem a bit like a funnel – we need a multitude of ideas going into the top of the funnel and then a smart, quick and cost-effective way of sifting through them to identify which ones will work in which locations and with which people and communities. Then, once we have found them, we need to get them out there, fast.
Latitude Network works with Government, social service providers, funders and others to build – and secure funding for – outcomes-based contract delivery. From negotiating Social Impact Bond contracts, attracting new forms of social finance to fund outcomes-based partnerships between Government and the social sector or designing Australia’s first Outcomes-Based Infrastructure project, Latitude Network works with leading organisations to help build a performance-driven social service system.
With our Australian owned and developed product, we provide flexible solutions for the varied requirements of Government including Outcomes-Based Budgeting and reporting, consolidations with related party eliminations, statutory accounts, management reports, dashboards and more. Our solutions include
- Performance Management for a large NSW Government Cluster including Reporting, delivering Outcomes-based budgeting, statutory accounts and dashboards.
- Budgeting, reporting, dashboarding, and analysis for four major Universities.
- Consolidation and analytical reporting for 90+ entities for a Victorian Government Department.
- Complex modelling, budgeting and forecasting for a leading Arts organisation in Victoria.
CALUMO (www.calumo.com) is an award-winning leading provider of Business Intelligence and Corporate Performance Management solutions for enterprise-wide Business Analytics, Reporting, Budgeting, and Planning. We have successfully implemented solutions in Government, Universities, ASX listed companies and SMEs. CALUMO delivers the right information to the right people at the right time, using familiar tools through tight integrations with Microsoft Office, the web, and mobile devices.
CALUMO is a Microsoft Gold Certified Partner in Data Analytics, Cloud Platform, and Application Development.
Founded in Canberra in 1999, Synergy has grown to become a leading professional services firm. We are Government and Defence specialists delivering a truly collaborative approach to the important challenges of today. We work independently and in unison with our clients, to guide, lead, solve and resolve challenges ranging from small advisory pieces through to complex, large scale transformation programs. We provide end-to-end, whole-of-life service, from strategic planning to change management, creative and design, people and organisational development, digital and technology, financial management, audit and assurance, risk management and more.
What People Are Saying
I learnt many things over the course of the three days I attended. I feel that this is critical to all agencies and the future success of us all to deliverManager of Planning, Risk and Policy, NSW Rural Fire Service
It was a great experience to meet with like-minded cohort. I have picked up a lot from the speakers’ presentation that came with many case studies around how to work with their challenges that are very relevant to my work.Senior Policy Officer - Parks and Conservation, Office of Environment and Heritage NSW
I would highly recommend this conference. The speakers and presentations were innovative and inspiring.Assistant Director, Department of Social Services