4th Annual
Driving cultural change & engaging staff to normalise mental health in the workplace
Conference Date
26th & 27th February 2020
Location
Bayview Eden Melbourne
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Agenda

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Day 1 - Wednesday 26th February, 2020

8:00
Registration, coffee & networking
8:30
Opening remarks from the Chair
Increasing accessibility to support services through cultural change & building trust
8:40
KEYNOTE: The role of top management in transforming organisational culture
  • Reviewing the cultural changes that need to take place
  • Transitioning to a culture that encourages employees to seek help
  • Reducing the stigma surrounding conversations on mental health to create supportive workplaces
Neil Kirby ASM
Chief Executive Officer
Ambulance Tasmania
9:20
Maximising the role of early intervention to improve mental health
  • Implementing early intervention as a preventative strategy
  • Using group based reflective practices to boost resilience
  • Investing in building relationships to better identify struggles
Elisha Balfour
Senior Psychologist
Queensland Police
10:00
SPEED NETWORKING

In this fun, interactive session, you will have the opportunity to meet fellow attendees and speakers in two minute bursts, and set up valuable conversations for the rest of the event

10:30
Morning tea & networking
11:00
Proactively addressing the complete wellbeing of first responders through inclusion
  • Unpacking the universal challenges to inclusion and how this impacts on mental health and wellbeing
  • Improving systems to report bullying and harassment in the workplace and what organisations need to do better
  • Engaging effectively with employees to address the lack of trust as a barrier to seeking support
Sonja Braidner
Churchill Fellow & Founder
Emergency Management & Defence Diversity and Inclusion Practitioners’ Australasia (EMDDIPA)
11:40
Building employee trust in support services to increase engagement
  • Effectively communicating mental health support systems
  • Collaborating extensively with employees to understand their expectations and what helps them best
  • Developing relevant and tailored support services for employees across a range of roles
Angela Hein
Senior Work Health & Safety Officer
Department of Communities & Justice NSW
Supporting middle management to have difficult conversations & normalise mental health
12:20
PANEL DISCUSSION: Integrating training and support for middle management
  • Understanding why middle management are not equipped to manage difficult conversations
  • Identifying the areas in which management needs to be upskilled
  • How middle management can support the rehabilitation of employees back to the workforce
Kelly Strange
Manager Mental Health & Wellbeing
Victoria State Emergency Service
Matthew Eastham
Director of Ambulance Services
St John’s Ambulance Services, NT
Dr Bernie Scully
Manager Clinical Services & Organisational Development
Queensland Fire & Emergency Services
1:00
Networking lunch
2:00
INTERACTIVE ROUNDTABLE: Improving the accessibility of mental health services
  • The role of online platforms in building awareness and training
  • Innovating to make mental health support available through different channels
  • Strategising to streamline the process of seeking support
  • Making the most of EAP Services
3:00
Addressing mental health literacy as a critical component to good mental health
  • Integrating frequent and relevant training for employees to increase mental health awareness
  • Educating employees about identifying illness and relevant systems when high stress is normalised
  • Leading from the front, engaging people and encouraging regular check ups
Matthew Eastham
Director of Ambulance Services
St John’s Ambulance Services, NT
3:40
Afternoon tea & networking
4:10
From weakness to strength: Promoting positive engagement with mental health within Fire & Emergency Services
  • Organisational, leadership and service delivery levels to change cultural perspectives about mental health as a vulnerability that needs to be hidden
  • Changing perceptions of mental health from a vulnerability to being a strength that needs to be developed
  • Successes, lessons learned, and ongoing areas of improvement
Dr Bernie Scully
Manager Clinical Services & Organisational Development
Queensland Fire & Emergency Services
4:50
Equipping middle management to have difficult mental health conversations
  • Acknowledging the crucial role of middle management in support for mental health
  • Understanding why communicating about mental health is a struggle
  • Giving management the tools they need to successfully support first responders through traumatic experiences
Kelly Strange
Manager Mental Health & Wellbeing
Victoria State Emergency Service
5:30
Closing remarks from the Chair & close of Day One
Workshop B: How to increase mental health literacy in middle management
Wednesday 26th February 2020, 5:45pm – 8:45pm

Whilst examining how organisations can better support first responders exposed to trauma, the importance of the role of middle management cannot be overstated. Despite often being the first point of contact in the process of seeking support, and the close relationship that middle management has with their team, few managers feel capable, comfortable and confident to lead difficult conversations on mental health – without prior training or experience.

This interactive workshop will unpack the benefits of increasing mental health literacy in middle management and explore how organisations can work to equip managers to have difficult conversations and train them to appropriately support first responders who have been exposed to trauma or displaying changes in their mental health. Through a combination of discussions and best-practice scenarios – you will take away practical strategies and some tools for engaging your managers in supporting mental health in the workplace setting.

Why attend this workshop?

  • Discuss the common benefits and barriers to engaging managers in mental health literacy and expanding their personal and professional comfort zone
  • Carefully assess management ability, comfort and needs – in applying mental health literacy in action
  • Determine the sufficient and relevant training and development needed to upskill managers in holding proactive and supportive conversations when required – what’s working in various sectors in Australia
  • Humanising our managers, and navigating their concerns – is it about competence, confidence or courage to start the conversation?

What you will take away from the workshop?

  • An understanding of how to best support middle management, in contact to your culture
  • Ways to train, upskill and engage managers to have potentially challenging conversations 
  • Practical tips on establishing the basic resources, systems and processes to support your managers

* Refreshments & dinner provided

Price: $499 + GST

Kash Thomson
Psychologist & Consultant & Director
YES Psychology & Consulting Pty Ltd
Register Now

Day 2 - Thursday 27th February, 2020

8:00
Welcome, coffee & networking
8:30
Opening remarks from the Chair
Exploring evidence-based approaches to mental health strategies
8:40
INTERNATIONAL KEYNOTE: Using evidence-based approaches to support mental health conditions
  • The role of the organisation in supporting mental health
  • Evaluating products/programs/services available to organisations to support mental health
  • Assessing accountability for individual treatment plans
Dr Julie Devlin
Research Psychologist
9:20
CASE STUDY: Implementing a comprehensive mental health strategy
  • Understanding and managing mental health in high stress roles
  • Addressing cultural change and establishing appropriate behaviours to tackle bullying
  • Preparing non emergency responders to identify warning signs and use psychological first aid
Allyson Lardner
Acting Deputy Chief Fire Officer
Department of Environment, Land, Water & Planning Victoria
10:00
Regulator Q&A Session
Jennifer Short
Psycho-Social Inspector
Safework NSW
10:30
Morning tea & networking
11:00
Exploring the evidence-based, best practice approaches to critical incident management
  • Understanding best practice approaches before and after critical incidents
  • Unpacking the findings of the latest trials in New South Wales
  • Reviewing post-incident responses and the impact of mental health education in trauma
Dr Samuel Harvey
Associate Professor & Head of the Workplace Mental Health Program
University of New South Wales & The Black Dog Institute
11:40
Working with first responders to translate research into action
  • Using data sets to identify gaps and areas for action
  • Codesigning and implementing action plans
  • Tackling challenges to individualising research addressing risk factors
James Maskey
National Engagement Manager - Police & Emergency Services Program
Beyond Blue
12:20
Networking lunch
1:20
INTERNATIONAL CASE STUDY: Tackling responses to PTSD for first responders
  • Outlining how unhealthy organisational culture can impact on mental health
  • Unpacking research into PTSD to target treatment strategies at times when they are most effective
  • Developing an impact monitoring model to normalise mental health discourse
Sasha Johnston
Research Paramedic
South Western Ambulance Service NHS Foundation Trust
Improving strategy implementation through streamlined processes & follow up
2:00
Strengthening post-referral processes to ensure employee wellbeing
  • Supporting employees through mental health struggles past the referral process
  • Realising that mental health support is an ongoing process
  • Understanding and addressing the lack of follow up
LTCOL Neanne Bennett
Department of Defence
2:40
Afternoon tea & networking
3:10
Memory and psychological responses to critical incidents
  • Understanding how post-incident questioning can influence memory and psychological well-being
  • Identifying best practice techniques to collect accurate and complete accounts, while preserving psychological well-being
Helen Paterson
Senior Lecturer
University of Sydney
3:50
Streamlining the process of accessing support services
  • Unpacking the challenges to accessing support services
  • Reducing the time and anxiety associated with accessing help
  • Exploring how agencies can make support more accessible to all employees
Amanda Bond
Clinical & Forensic Psychologist, Psychology Team Leader
Victoria Police
4:30
Closing remarks from the Chair & close of Conference
Workshop C: How to increase accessibility to mental health services
Thursday 27th February 2020, 4:45pm – 7:45pm

With the increased scrutiny on first responder organisations to support employees who are routinely exposed to trauma, it is critical that they consider how to make support services as accessible to first responders as possible. There are a number of challenges that employees encounter while seeking these services, including a lack of trust in support services, the lack of a culture that normalises seeking help and the pervasive stigma attached to mental illness.

This interactive workshop will unpack how organisations can reduce the barriers to seeking help, learn how to create a positive, thriving culture, reduce stigma and build staff trust in services.

Why attend this workshop?

  • Examine how organisations can build employees’ trust in support services
  • Understand the common cultural challenges to be overcome
  • Explore where cultural change has taken place and what still needs to improve
  • Communicate treatment strategies to overcome the fear of overreactions

What you will take away by attending

  • An understanding of how to encourage employees to seek help
  • Strategies to develop suitable and relevant treatment methods
  • Advice on how to tackle cultural change and stigma as a barrier to support services

* Refreshments & dinner provided

Price: $499 + GST

Elisha Balfour
Senior Psychologist
Queensland Police
Register Now
Workshop A: How to develop an evidence based mental health strategy
Tuesday 25th February 2020, 9:00am – 4:00pm

First responder organisations across Australia and globally are investing in the development and implementation of mental health strategies as they look to better support employees in high exposure roles. It is critical that first responders are able to assess and review their strategies to ensure that they are achieving the best outcomes and are grounded in research-based best practices.

This workshop will walk participants through the development, measurement and evaluation of their organisation’s mental health strategies and allow for collaborative, interactive sharing of ideas and success stories to achieve better mental health outcomes.

Why attend this workshop?

  • Explore through examples what a good mental health strategy looks like
  • Understand how to measure the impact of your organisation’s mental health strategy
  • Utilise your organisation’s mental health strategy to achieve desired outcomes in the short and long term

What you will take away by attending

  • Skills to collaboratively develop a mental health strategy that meets the needs of your employees
  • An understanding of how the latest research should inform your mental health strategy
  • Practical tools at the individual, peer and organisational level to support good mental health

* Refreshments & lunch provided

Price: $999 + GST

Dr Julie Devlin
Research Psychologist
Register Now
Workshop B: How to increase mental health literacy in middle management
Wednesday 26th February 2020, 5:45pm – 8:45pm

Whilst examining how organisations can better support first responders exposed to trauma, the importance of the role of middle management cannot be overstated. Despite often being the first point of contact in the process of seeking support, and the close relationship that middle management has with their team, few managers feel capable, comfortable and confident to lead difficult conversations on mental health – without prior training or experience.

This interactive workshop will unpack the benefits of increasing mental health literacy in middle management and explore how organisations can work to equip managers to have difficult conversations and train them to appropriately support first responders who have been exposed to trauma or displaying changes in their mental health. Through a combination of discussions and best-practice scenarios – you will take away practical strategies and some tools for engaging your managers in supporting mental health in the workplace setting.

Why attend this workshop?

  • Discuss the common benefits and barriers to engaging managers in mental health literacy and expanding their personal and professional comfort zone
  • Carefully assess management ability, comfort and needs – in applying mental health literacy in action
  • Determine the sufficient and relevant training and development needed to upskill managers in holding proactive and supportive conversations when required – what’s working in various sectors in Australia
  • Humanising our managers, and navigating their concerns – is it about competence, confidence or courage to start the conversation?

What you will take away from the workshop?

  • An understanding of how to best support middle management, in contact to your culture
  • Ways to train, upskill and engage managers to have potentially challenging conversations 
  • Practical tips on establishing the basic resources, systems and processes to support your managers

* Refreshments & dinner provided

Price: $499 + GST

Kash Thomson
Psychologist & Consultant & Director
YES Psychology & Consulting Pty Ltd
Register Now
Workshop C: How to increase accessibility to mental health services
Thursday 27th February 2020, 4:45pm – 7:45pm

With the increased scrutiny on first responder organisations to support employees who are routinely exposed to trauma, it is critical that they consider how to make support services as accessible to first responders as possible. There are a number of challenges that employees encounter while seeking these services, including a lack of trust in support services, the lack of a culture that normalises seeking help and the pervasive stigma attached to mental illness.

This interactive workshop will unpack how organisations can reduce the barriers to seeking help, learn how to create a positive, thriving culture, reduce stigma and build staff trust in services.

Why attend this workshop?

  • Examine how organisations can build employees’ trust in support services
  • Understand the common cultural challenges to be overcome
  • Explore where cultural change has taken place and what still needs to improve
  • Communicate treatment strategies to overcome the fear of overreactions

What you will take away by attending

  • An understanding of how to encourage employees to seek help
  • Strategies to develop suitable and relevant treatment methods
  • Advice on how to tackle cultural change and stigma as a barrier to support services

* Refreshments & dinner provided

Price: $499 + GST

Elisha Balfour
Senior Psychologist
Queensland Police
Register Now
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Key Speakers

Neil Kirby ASM
Chief Executive Officer
Ambulance Tasmania
James Maskey
National Engagement Manager - Police & Emergency Services Program
Beyond Blue
Allyson Lardner
Acting Deputy Chief Fire Officer
Department of Environment, Land, Water & Planning Victoria
Elisha Balfour
Senior Psychologist
Queensland Police