Former EA to Tony Robbins
Jan Jones was bringing disruptive innovation to the executive assistant role long before the term came into use.
With 20 years of proven worldwide expertise, honed on a daily basis in the international halls of business, Jan raised the role of executive assistant to an art form through her mastery of what she calls “The Tangible and Intangible Characteristics” of an exceptional executive assistant, which she lays out in her highly-acclaimed book, “The CEO’s Secret Weapon How Great Leaders and Their Assistants Maximize Productivity and Effectiveness”. The book debuted at #1 on Amazon in the Office Management category.
Jan is president of Jan Jones Worldwide, a bespoke speakers bureau which evolved from her industry experience as executive assistant to Tony Robbins, the world’s leading business/life strategist and bestselling author. Jan spent ten years as exclusive representative for Michael Gerber, the world’s #1 small business guru and entrepreneurial visionary, who authored the mega business bestseller “The E-Myth Revisited”.
A fearless original thinker and iconoclast, Jan Jones is a passionate advocate for the key role a high- performing executive assistant plays in the business world. Jan champions the EA profession’s integrity through her frank commentary, writing, speaking and consulting. Jan thrives on interacting with executives and assistants, helping them to envision how their partnership can prosper when the full complement of the assistant’s talents and skills are utilized to enhance the executive’s productivity and effectiveness.
Melanie is an Executive Assistant with Allens, bringing organisational value through 20+ years of broad professional and specific C-suite executive managerial experience. She is a trusted advisor, mentor and conduit between the executive and business units and coordinates administrative and executive support to the Allens Board.
In addition to her EA responsibilities, she is also the Co-National Travel Coordinator responsible for key account management, facilitation of firm travel policy and hotel, airline and travel management company RFP’s and subsequent change management and implementation.
Prior to a career as an Executive Assistant, Melanie held several managerial, office administration and client facing roles across multiple industries including e-commerce, real estate, marketing, finance and hospitality.
On a personal note, Melanie loves spending time with her family, especially her 4 year old son and is a passionate foodie.
A forward thinking, proactive Executive Assistant delivering high impact results, Chantelle has over 15 years as an administrator and specialises in C-Suite’s, Office Management and excellent customer service. Chantelle has experience in corporate, construction and not-for-profit sectors and has supported everyone from Managing Partners & Partners, CFO’s, General Counsel, Business Development Manager, Corporate Services and Customer Service Executives. She loves technology, can make the cutest crochet animals and loves it when people get to the point.
Enisa (Nis) is a high performing & driven Executive Assistant with with over 10 years’ experience working in both the financial services and public sectors. She is passionate about her role & career as an EA, and believes a successful EA-Executive relationship is that of a business partner and not “just an assistant”, as we undertake responsibilities outside the realm of the typical EA duties and are often a sounding-board & confidante to the many decisions our executives make.
Nis has been with her current executive for over 5 years and has moved with her through role changes & promotions internally, taking her to C-suite level at an ASX listed company 3 years ago. Nis believes being an assistant is a dynamic and fulfilling career and that the role of admin professionals has evolved greatly over the last decade or two, now with a much greater scope of opportunities and responsibilities.
Her passion for the role & development of assistants has led her to becoming a member of the AMP PA Committee for the past 4 years, and more recently co-founded Sassy Assistants in 2017,
with the purpose of creating a community network for assistants to empower, motivate & connect with each other through personal & professional development and social events. Her mission is to empower as many Assistants as possible and educate others about the value that EA’s bring to their managers and companies.
With proven experience in executive level support, stakeholder management, communication, event planning, budgeting & reporting, she is excited about broadening the scope of her role as an EA and providing value to her Executive and across the business. Her passion for the role & development of assistants has led her to empower other Assistants, and educate others about the value that assistants bring to their executives and businesses.
Natalie is currently the Executive Assistant to the Managing Director & CEO of Franklin Templeton Investments Australia, a role she has held since January 18. After moving to Australia from Ireland 3 years ago, Natalie took the opportunity to change careers from a Physiotherapist to an Executive Assistant. It was whilst studying Physiotherapy that Natalie discovered her passion for organising and being known as the person that makes the impossible happen!
In 2016 Natalie commenced her administrative career at CBA. Her dedication and client centric focus was quickly recognised and rewarded with the promotion to Personal Assistant General Manager. During this time Natalie’s role focused upon executive support, managing senior stakeholders, overseeing a Team of PA’s and driving overall team engagement. Natalie was awarded “Up and Coming PA of the Year 2017” by Executive PA Media.
Having developed a strong partnership with her executive at CBA, Natalie was offered a position to join him in his new capacity as CEO and Managing Director of Franklin Templeton Investments Australia. In this role, Natalie provides executive support, manages the business operations and is part of the senior leadership team. Natalie’s holds a Bachelor degree from University of Ulster, has presented at numerous EA industry conferences, enjoys mentoring others and volunteers for Mental Health charities in Sydney and Ireland.
Gemma Mulcahy notices the small things, and cares. Throughout all her life, the small details always matter to the big picture. Her career experience in supporting entrepreneurial start-ups, a Global Consultancy firm and now as an EA and Operations Manager for a multinational Professional Services firm, has given her unique insight into just how valuable and vital the EA role is for delivering big picture solutions. For Gemma the EA role is not just about being relevant, it’s about the considered attention to detail that comes from being personally invested in the larger business objectives.
Laurinda is an experienced Executive Assistant having worked with a Chairman, CEOs and Executives for more than 17 years. Laurinda joined IAG in 2002 to support the Deputy CEO, and has supported IAG CEOs for the past 11 years, and the Chairman for more than 3 years. Prior to joining IAG, she was a Senior Account Manager within the advertising industry for several years. Professionally, Laurinda’s passions include workplace flexibility, communication, relationships, and embracing new and improved technology. On a personal note, she enjoys spending time with her family, including her two young children, travelling, reading and spending time by the seaside.
Hannah Williams is a Personal Assistant working at Deloitte, an organisation that is a leading global provider of audit and assurance, consulting, financial advisory, risk advisory, tax and related services. Hannah supports two Partners in the Consulting team, Vanessa Matthijssen and Peter Corbett. Hannah has four years’ experience supporting executives, having previously worked at a start-up, assisting the CEO and the wider team. Having obtained a Diploma of Business & Management, Hannah is a highly efficient administrative professional with great time management, communication and interpersonal skills.
The flexible working practices that Deloitte offer support employees individual lifestyles, allowing Hannah & her colleagues to achieve a healthy work and life balance. In addition to this Hannah is grateful that her role allows her to engage in opportunities outside her usual scope, including having co-authored a blog with Vanessa on responsible nutrition. This blog can be found on her LinkedIn profile. Hannah is excited to build her career with such an outstanding & globally recognised organisation.
Kerryn joined Urbis as Executive Assistant to the Managing Partner and CEO over 2 years ago. With over a decade of experience as an Executive Assistant managing complex logistics and co-ordination across a number of industries including professional services, legal and consulting, Kerryn has supported managing partners and heads of business, with experience in Board and Partnership secretarial. Kerryn has worked on a range of projects as administrative support, whilst also holding roles in broader company initiatives including Diversity and Inclusion, Community Support, Innovation and mentoring.
After studying Architecture in Buenos Aires, Maria found her passion was Business Administration, moved into the field and never looked back. With over 15 years experience in the EA arena, Maria has supported high level executives across Architecture, Engineering and Management Consulting industries. Driven to push beyond a traditional role scope and to leave a mark, Maria focuses on organisational efficiency, practice culture and people management.
Laura brings over a decade of experience as an Executive Assistant and Office Manager, having held positions in a variety of industries including advertising, construction, government and aircraft maintenance.
As a Senior C-suite Executive Assistant, Laura brings a wealth of knowledge on networking and building relationships while building a personal brand. Currently supporting the CEO and CSO at McCann Worldgroup, Laura has worked on building a fresh new culture, streamlining processes and implementing change.
Originally hailing from Dublin Ireland, Laura has lived in Australia for over 7 years, calling Sydney her home for 6 years.
Robert was appointed Chief Executive Officer of DFP Recruitment Services in 2004, following the purchase of a series of companies which formed the diverse national recruitment business DFP is
today. DFP is amongst the top recruitment firms in Australia, having previously won several industry awards and also enjoys one of the highest talent retention rates in the industry.
Robert’s energy and success is derived from a genuine passion for the recruitment industry and continuous strive for the greatness of DFP. Bringing with him over 35 years experience in senior management and executive roles prior to leading DFP, Robert has a real passion for understanding the purpose and emotional engagement connected to doing what you do.
Robert is a Board Member of the Victorian Chamber of Commerce and Industry (VCCI) and is a Life Member of RCSA, peak body for the recruitment and staffing industry in Australia and New Zealand. Previously, Robert was also the National President of the RCSA and has also served as local Government councillor for the city of Knox.
Robert’s life and business philosophy is simple: do things well, done is better than perfect and enjoy your journey with enthusiasm, gratitude, compassion and grace.
Meghan first joined DFP Recruitment as EA to CEO in 2015, where she provides comprehensive and strategic support to the organisation’s busy Chief Executive Officer. In addition to supporting Robert, Meghan also leads the reception team, corporate sponsorship and events as well as their Corporate Social Responsibility framework, DFP Impact.
Meghan is very passionate about her role and the EA profession and is always striving to better her ability to influence, impact and add strategic value to the role, her CEO and the organisation.
In 2014, Meghan was awarded Executive PA Magazine’s ‘Up and Coming PA of the Year’. She is an accomplished Executive Assistant with nearly 10 years experience in a vast variety of industries, including financial and professional services. Meghan’s award enabled her a scholarship opportunity for further studies, where she completed a Graduate Certificate of Business Management (Executive Administration) at Swinburne University. She majored in Public Relations, Project Management and Human Resource Management.
An innovative, forward thinking and committed Executive Assistant and co-founder of Sassy Assistants. With 15+ year’s administration experience gained within a corporate, fasted paced environment across Financial Services, Investments, E-Commerce and Software.
Committed to improving business performance by partnering with leaders to position, develop and embed innovative frameworks, initiatives and solutions linked to business outcomes. Extremely passionate about empowering assistants and educating others about the role and value that assistants bring to their managers and organisations.
Motivated to improve, implement and lead outcomes by influencing key business stakeholders via relationships and results. Naturally inquisitive, innovative, highly motivated, passionate, and relationship orientated.
Skilled in event management, engagement, relationship building, team building, management, leadership, business development and marketing.
Ruth Kilah is a Certified Fitness and Wellness Coach, a former Senior Executive Assistant, with 14 years experience both local Australia and internationally, a Speaker and Mother to a very energetic toddler!
Ruth was the Executive Assistant to the CFO and CIO, CRO and VP of Communications for GE Australia, New Zealand & Papua New Guinea, managed the professional schedules, lead teams and managed numerous strategic business projects and events for each function.
During Ruth’s previous corporate career, she lived in London (UK) for 8 years and worked in the fast paced and stressful environment of the financial banking district, located not far from Hoxton Square. After a number of years of working herself into the ground and not prioritising her health, Ruth decided to commit to running the Paris Marathon. Many training hours were spent running around the picturesque and iconic, Hyde Park. Although Ruth had always enjoyed being active, it was this moment in time which marked the start of her appreciation for the importance of prioritising health and wellness and ultimately, how Hoxton Hyde came to be.
Marie-Claire Ross, BA (Hons), is the Chief Corporate Catalyst at Trustologie. Marie-Claire is a workplace sociologist, author and consultant focused on helping leaders build trust. In order to improve business results through putting the right processes in place to empower employees to speak up about issues, challenge each other and share information. Marie-Claire also writes a monthly column in Facility Management magazine on corporate culture and has been interviewed for BRW and Sky Business News. Marie-Claire is also the author of Transform your Safety Communication which provides safety professionals with easy techniques to engage their workforce on safety. MarieClaire is on the SME committee for Australian Institute of Company Directors and is also a fellow of The CEO Institute.
The EA Circle
Dimitra Zographos is an Australian Award Winning Executive Assistant with exceptional insights, skills and experience having worked for Australian and multinational corporations.
She has been an Executive Assistant for over 20 years and truly understands what it takes to be an exceptional EA.
Dimitra is passionate and a true advocate for the EA profession, appreciating the difference, value and influence it can bring to an executive, executive team and an entire organisation. She uses her extensive experience to challenge, assist, guide and inspire EAs to take their career to the next level and to reach their full potential.
Given Dimitra’s passion and commitment to make a difference, inspiring EA’s to progress, she has joined The EA Circle as Executive Manager to grow, expand and specifically focus on providing a truly exclusive forum for Executive Assistants to exceed their perceived potential.
Jacqui Baynie is the Executive Assistant to the Chief Executive Officer for Digital at Lendlease. Her role is to support the CEO to drive the global strategy, operations and portfolio of digital services across all of Lendlease business globally.
For the past 18 years Jacqui has supported MDs, CEOs and Board members from large diverse organisations like Optus, DP World, MasterCard, Leighton Contractors and more recently Lendlease.
In these roles, Jacqui was a trusted advisor and an active behind-the-scenes partner to these senior leaders, not only contributing to the administrative side but also the day-to-day business operations and long-term business development planning. Along the way, she has built strong relationships with both internal and external key stakeholders, founded on trust and integrity.
Jacqui continues to be a role model and mentor to many younger EAs who aspire to be C-Suite assistants. Remaining resilient, focused, empathetic and adaptable in the ever changing fast-paced corporate world we work in today, is key to her success.
Eva Kucera is the Executive Assistant to the Chief Operating Officer for the Construction Businesses Australia for Lendlease. Her role is to work alongside the COO, assisting and supporting him with the day-to-day duties within his role of Risk and Safety Officer for Engineering, Building & Services business units in Australia.
With over 18 years of experience in professional office executive support roles, Eva brings extensive knowledge and a track record of strong performance in high-volume, high pressure environments. Prior to her current role, Eva supported the EGM and his team in Lendlease Engineering, providing operational support for the NSW Engineering business unit with turnover more than $0.8Bn and headcount over 1400. Eva was responsible for project management of quarterly 2-day training program aimed at employee retention and professional development, successfully delivered and later expanded nationally.
Eva is known for her ability to build strong lasting relationships with stakeholders on all levels. She adopts quickly to change and provides mentoring to junior administrative assistants within and outside of Lendlease. With an eager attitude to learn and develop her professional skills, Eva has accomplished extensive professional education in Australia and overseas, which she actively applies into her role. She is currently undertaking a Master’s degree program at UNSW to further her skills in the business organisation and management field.
King & Wood Mallesons
Alyssa is currently the EA to the Chairman, Australia and the Chief Executive Partner Australia at King & Wood Mallesons. She has over 14 years’ experience as an EA at various levels and enjoys the challenge and variety each role had brought over the years.
Alyssa believes her success as an EA is due to a combination of being in the right place at the right time, her ability to read the play, to adapt to the various personalities in the day to day, and understanding the business and how all the parts fit in together – but mainly her overall love of being an EA is what drives her.
Alyssa has two children aged 4 and 7 who keep her balanced and remind her she’s not always the boss!