FEATURED SPEAKERS

Cliff-Hughes

Professor Clifford Hughes, AO

Chief Executive Officer

Clinical Excellence Commission NSW

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Professor Cliff Hughes is the Chief Executive Officer of the Clinical Excellence Commission, a statutory health corporation established in 2004 to build capacity and design programmes to promote and support improvement in quality and safety for health services across NSW. This appointment follows a 25 year career as a Cardiothoracic Surgeon in Sydney.

 

He has served on many state and federal quality, safety committees. He was Senior Examiner in Cardiothoracic Surgery, including and member of Council for the Royal Australasian College of Surgeons.

 

He served on four editorial boards and has published widely on cardiothoracic surgery, quality and safety. He is passionate about patient based care, better incident management, quality improvement programmes and of clinical leadership.

 

Professor Hughes has received an Alumni Award from the University of NSW. He has led five medical teams to China and has performed cardiac surgery in Hong Kong, Singapore, Malaysia, India and Bangladesh. In 1998, Australia recognised his contribution by making him an Officer in the Order of Australia for “service to cardiac surgery, international relations and the community”.


Speaking On:
Strengthening discharge planning processes through person centred care
Sandra-Gates

Sandra Gates

Director, Community & Ambulatory Services Rehabilitation, Aged and Community Care

Alfred Health

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Sandra is the Director of Community & Ambulatory Services at Alfred Health, a position she has held since early 2009. Sandra has 20 years experience in the public health system in management and leadership roles, and clinical roles in the acute and sub-acute settings. Sandra has been involved in developing a range of sub-acute inpatient and community based programs in both the adult and paediatric sectors. Her current portfolio of services includes Sub-acute Ambulatory Care Services, Hospital Admission Risk Program, Community Health, Aged Care Assessment Services, Prosthetics, Carer Respite, Consulting Clinics and Advance Care Planning.


Speaking On:
Managing complex patients in the community to prevent readmissions
Methods for ensuring effective clinical communication
Cindy-Underwood

Cindy Underwood

Integrated Care Access Team (ICAT) Coordinator

Gold Coast Hospital & Health Sector

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Cindy is an emergency and community nurse, with over 27 years experience in both clinical and management positions in Public, Private and Non Government Organisations. As manager of the multidisciplinary Integrated Care Access Team (ICAT) for complex discharge assessment, planning and post acute services in the community and Aged Care Facilities, Cindy’s focus is on preventing avoidable hospital admissions and streamlining timely transitions from the acute to the community sector.

 

Cindy also has a passion for health and fitness, which, lead to her successful management of her own Personal Training business. She has presented at various conferences in Queensland and Nationally on effective Discharge Planning and Hospital Avoidance strategies.

 

Qualifications;
Registered Nurse – Gold Coast Hospital 1990
Bachelor of Nursing Sciences – James Cook University 2009
Masters of Advanced Nursing Practice (Emergency & Aged Care) – Southern Cross University 2013


Speaking On:
Opening remarks from the Chair
Involving acute & primary health in discharge planning
Methods for ensuring effective clinical communication
Cynthia-Stanton

Cynthia Stanton

Director of primary care and integration

Northern Sydney Medicare Local

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Cynthia has worked for the NSML foundation organisation, General Practice Network Northside, in a variety of roles since 2003, including Quality Use of Medicines, Practice Support and Integration programs with the Local Health District.

 

Having met many of the GPs during her time as an educational visitor, she has gained an extensive insight into the challenges affecting healthcare delivery for local practitioners. Her professional interests include improving continuity of care and clinical epidemiology.

 

Cynthia has a Bachelor of Science degree, majoring in pharmacology.


Speaking On:
Keeping people well and out of hospital in Northern Sydney Medicare Local

Streamlining discharge processes

This conference will address the challenges associated with preventing readmissions via effective discharge planning and service integration. The National Safety and Quality Health Service Standards have influenced the way consumer engagement, medication management and clinical handover are managed in hospitals. This conference will cover strategies for ensuring compliance to internal policy and national standards.


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  • Developing consumer partnerships to strengthen discharge processes
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  • Building stronger linkages with primary health to improve transfer of care
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  • Strengthening medication safety & management to reduce avoidable readmissions
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  • Managing chronic complex conditions & identifying regular presenters
Day 1
Cindy-Underwood

Cindy Underwood

Integrated Care Access Team (ICAT) Coordinator

Gold Coast Hospital & Health Sector

Rebekah-Moles

Dr Rebekah Moles

Senior Lecturer, Faculty of Pharmacy

The University of Sydney

Jan-Randall

Jan Randall

Discharge Planning CNC

Concord Hospital

Kate-at-Desk

Kate Bullow

Team Leader Complex Needs Coordination Team(CoNeCT)

South Metropolitan Health Service, Western Australia

Day 2
Cliff-Hughes

Professor Clifford Hughes, AO

Chief Executive Officer

Clinical Excellence Commission NSW

Walter-Kmet-photo

Walter Kmet

Chief Executive Officer

Western Sydney Medicare Local

Sandra-Gates

Sandra Gates

Director, Community & Ambulatory Services Rehabilitation, Aged and Community Care

Alfred Health

Cynthia-Stanton

Cynthia Stanton

Director of primary care and integration

Northern Sydney Medicare Local

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