Change management strategies that minimise disruption & help embed new ways of working
Conference Date
19th & 20th February 2019
Location
QT Canberra
Early Bird - Save $200
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Agenda

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Day 1 - Tuesday 19th February, 2019

8:00
Registration, coffee & networking

At registration, attendees will list their top transformation project challenges. Criterion will connect you with similar attendees and assign you to the most suitable Project Roundtable Discussion for the second day of the conference.

8:30
Welcome remarks from the Chair
8:40
KEYNOTE OPENING ADDRESS: Digital Transformation for 2019 – Looking to the future of digital transformation & what this means for the APS
  • What are the plans for digital transformation moving forward?
  • What does this mean for government services?
Monita Lal
Director, govX
Digital Transformation Agency
Alana Walsh
Director, Future of myGov
Digital Transformation Agency
9:20
INTERNATIONAL KEYNOTE ADDRESS: Estonia – The most advanced digital society in the world
  • Becoming one of the only countries where 99% of public services are available online
  • Reaching an unprecedented level of transparency in governance & building trust in digital society
  • Establishing an innovative environment providing integrated e-services for a more efficient implementation of state administration, legal & criminal policy
Ingmar Vali
eGovernment Expert
Centre of Registrars and Information Systems (RIK) Estonian Government
10:00
Presentation by AvePoint
Representative from
AvePoint
10:30
SPEED NETWORKING

In this fun, interactive session, you will have the opportunity to meet fellow attendees & speakers in 2 minute bursts, to exchange business cards & set up conversations for the rest of the event.

10:50
Morning tea & networking
Capitalising on new trends & technologies
11:10
OUT OF SECTOR CASE STUDY: Realising the potential of new technologies
Angela Donohoe
Chief Information Officer
BPAY
11:50
BLOCKCHAIN – The future of Blockchain in Australia
  • Opportunities for blockchain inside government
  • When to use blockchain & distributed ledger technologies to deliver productivity benefits & drive innovation
  • Delivering significant benefits to clients & the business community
Mark Staples
Senior Principal Researcher
Data61, CSIRO
12:30
PANEL DISCUSSION – What impacts will emerging technologies have on organisations
  • What technologies could really ‘change the game’?
  • What emerging technologies should you be implementing in your organisation?
  • How can we keep up with implementing technologies whilst keeping risk low?
Mark Staples
Senior Principal Researcher
Data61, CSIRO
Angela Donohoe
Chief Information Officer
BPAY
1:00
Networking lunch
1:50
ROUNDTABLE DISCUSSIONS
  • User centric policy
  • Cultural transformation
  • Legacy systems
  • Information management
  • Leveraging data
  • Enhancing user engagement
2:50
PANEL DISCUSSION – Data driven transformation
  • The role of data in digital transformation
  • Enabling data-driven innovation
  • Safeguarding the data that we are using
Kevin Jeffrey
Chief Data Officer
IP Australia
Manasa Kesharaju
Lead Data Scientist
Department of Human Services
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
3:20
Presentation by Micro Focus
Representative from
Micro Focus
3:50
Afternoon tea & networking
4:10
ARTIFICIAL INTELLIGENCE: Applying AI to improve Anti-Money Laundering and Counter-Terrorism Financing
Leanne Fry
Chief Innovation Officer, CIO & CISO
Austrac
4:50
ARTIFICIAL INTELLIGENCE – The importance of correctly structured data
  • Understanding how to prepare & structure your data for Artificial Intelligence
  • Ensuring the right data is used to ensure accurate & descriptive analytics
  • Analysing the best method to model, test, train & deploy Artificial Intelligence & Data Analytics
Manasa Kesharaju
Lead Data Scientist
Department of Human Services
5:30
Closing remarks from the Chair & close of Day One

Day 2 - Wednesday 20th February, 2019

8:00
Welcome, coffee & networking
8:30
Welcome remarks from the Chair
Embedding a customer centric culture
8:40
Integrated service delivery: Lessons learned at the innovation lab
  • Providing people with easy access to public services, designed around them, when they need them
  • Achieving the government’s goals for Better Public Services,
  • Creating opportunities for new ways of working together
Glen Thurston
Service Design Lead
Department of Internal Affairs
9:20
How to retain your legacy systems and bridge the silos that are preventing great digital experiences
  • How to maintain existing essential systems and provide a modern user experience
  • Where to being and how to prepare for whatever future technology is to come
  • What does success look like and who is already doing it
Adrian Johnson
General Manager
Liferay Australia and New Zealand
9:50
SPOTLIGHT

In this interactive session you will gain a better understanding of all stakeholders present within the room and the different challenges they face.

10:10
Morning tea & networking
10:40
PROJECT ROUNDTABLE DISCUSSIONS

Based on the major transformation project challenges that attendees identified at Day One registration, attendees will join others who face the same problem, and be split into small groups to work through issues together.

11:20
Australian Federal Police presentation
Marianne Vosloo
National Manager Technology & Innovation (CIO)
Australian Federal Police
12:00
Embedding a customer-centric culture on over 80 locations worldwide
  • Strengthening client service delivery informed by understanding client needs
  • Embracing digital first through intuitive client focussed digital platforms
  • Delivering valued services to a broad group of clients operating internationally
Jordan Hatch
Deputy Chief Digital Officer
Austrade
12:40
Presentation by GoSource
Representative from
GoSource
1:10
Networking lunch
Change Management in a digital world
2:00
PANEL DISCUSSION: Change management: The key to successful digital transformations
  • Increasing buy in & advocacy around the change, & curating conversations around how teams will be working differently
  • Implementing new ways of working, including agile, autonomous working, innovation & learning
  • Enabling management to lead & cultivate a digital culture founded on consistent change & innovation
Paul Gloyne
Manager, Digital Communications
The Treasury
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
2:40
Unpacking PTV’s transformation program
  • Co-design your ‘transformation narrative’
  • Narrative is just the beginning. It takes 3 to transform 
  • Is there a formula for success?
  • ‘People’ as the hero, and deserving of the spotlight
Michael Deichsel
Business Transformation Manager
Public Transport Victoria
Jason Gindidis
General Manager, Organisational Development & Business Partnering
Public Transport Victoria
3:20
Afternoon tea & networking
3:40
Establishing the ACT Data Analytics Centre
  • Focusing on empowerment & co-location of multidisciplinary team & the customer
  • Driving a cultural change around data sharing & analytics aimed at tangible outcomes
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
4:20
Merging a small VIC Government Agency into a larger Commonwealth Department’s ERP
  • Transitioning from a small team into the ANSTO team of 1200+
  • Harmonisation from a small fit for purpose system to the ERP system utilised at Lucas Heights
  • Steps ANSTO took to make this transition as smooth as possible
Allison Medhurst
Program Manager, Value Chain Improvement
ANSTO
5:00
Closing remarks from the Chair & close of Conference
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Key Speakers

Monita Lal
Director, govX
Digital Transformation Agency
Alana Walsh
Director, Future of myGov
Digital Transformation Agency
Marianne Vosloo
National Manager Technology & Innovation (CIO)
Australian Federal Police
Ingmar Vali
eGovernment Expert
Centre of Registrars and Information Systems (RIK) Estonian Government