Change management strategies that minimise disruption & help embed new ways of working
Conference Date
19th & 20th February 2019
QT Canberra
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Day 1 - Tuesday 19th February, 2019

Registration, coffee & networking
Welcome remarks from the Chair
KEYNOTE OPENING ADDRESS: Digital Transformation for 2019 – Looking to the future of digital transformation & what this means for the APS
  • What are the plans for digital transformation moving forward?
  • What does this mean for government services?
Alana Walsh
Director, Future of myGov
Digital Transformation Agency
INTERNATIONAL KEYNOTE ADDRESS: Estonia – The most advanced digital society in the world
  • Becoming one of the only countries where 99% of public services are available online
  • Reaching an unprecedented level of transparency in governance & building trust in digital society
  • Establishing an innovative environment providing integrated e-services for a more efficient implementation of state administration, legal & criminal policy
Ingmar Vali
eGovernment Expert
Centre of Registrars and Information Systems (RIK) Estonian Government
Unleash the power of DevOps across hybrid IT, embracing and including your critical, core systems
  • Allow your team to innovate at the pace your customer demands
  • Evolving DevOps to scale beyond team success
  • Hear a related customer DevOps case study
  • Ultimately help government drive towards delivering world-leading digital services for the benefit of all Australians
Aaron Bernays
Chief Technologist - APJ
Micro Focus

In this fun, interactive session, you will have the opportunity to meet fellow attendees & speakers in 2 minute bursts, to exchange business cards & set up conversations for the rest of the event.

Morning tea & networking
BLOCKCHAIN – The future of Blockchain in Australia
  • Opportunities for blockchain inside government
  • When to use blockchain & distributed ledger technologies to deliver productivity benefits & drive innovation
  • Delivering significant benefits to clients & the business community
Mark Staples
Senior Principal Researcher
Data61, CSIRO
PANEL DISCUSSION – Data driven transformation
  • The role of data in digital transformation
  • Enabling data-driven innovation
  • Safeguarding the data that we are using
Kevin Jeffrey
Chief Data Officer
IP Australia
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
Networking lunch
  • Distributed Ledger Technology and it’s benefit in inter agency collaboration, provenance and security hosted by Chrysalis Software Solutions
  • How can we make digital transformation easier hosted by Icemedia
  • How can agencies align their people to deliver the mission – each day – at scale? hosted by Signavio ANZ
Lessons (and confessions) from the digital transformation front line
  • Building real user relationships – smart phone apps in indigenous communities
  • Creating value with Government platforms – GovPass and the inter-customs ledger
  • Slaying the monster that eats the money – micro-services in a very large federal portfolio
Steven Capell
Managing Director
Afternoon tea & networking
ARTIFICIAL INTELLIGENCE: Applying AI to improve Anti-Money Laundering and Counter-Terrorism Financing
Leanne Fry
Chief Innovation Officer, CIO & CISO
ARTIFICIAL INTELLIGENCE – The importance of correctly structured data
  • Understanding how to prepare & structure your data for Artificial Intelligence
  • Ensuring the right data is used to ensure accurate & descriptive analytics
  • Analysing the best method to model, test, train & deploy Artificial Intelligence & Data Analytics
Manasa Kesharaju
Lead Data Scientist
Department of Human Services
Closing remarks from the Chair & close of Day One

Day 2 - Wednesday 20th February, 2019

Welcome, coffee & networking
Welcome remarks from the Chair
Joachim Cohen
Schools Technology Innovation Lead
NSW Department of Education
Embedding a customer centric culture
Integrated service delivery: Lessons learned at the innovation lab
  • Providing people with easy access to public services, designed around them, when they need them
  • Achieving the government’s goals for Better Public Services,
  • Creating opportunities for new ways of working together
Glen Thurston
Service Design Lead
Department of Internal Affairs
How to retain your legacy systems and bridge the silos that are preventing great digital experiences
  • How to maintain existing essential systems and provide a modern user experience
  • Where to being and how to prepare for whatever future technology is to come
  • What does success look like and who is already doing it
Adrian Johnson
General Manager
Liferay Australia and New Zealand

In this interactive session you will gain a better understanding of all stakeholders present within the room and the different challenges they face.

Morning tea & networking
Transformation & change is constant
Marianne Vosloo
National Manager Technology & Innovation (CIO)
Australian Federal Police
Embedding a customer-centric culture on over 80 locations worldwide
  • Strengthening client service delivery informed by understanding client needs
  • Embracing digital first through intuitive client focussed digital platforms
  • Delivering valued services to a broad group of clients operating internationally
Jordan Hatch
Deputy Chief Digital Officer
Time for a change – redefine records management with AvePoint
  • What happens when your users want to transform but your systems and processes aren’t quite up to the task?
  • How does a records manager still maintain oversight with the rapid growth of content created in SharePoint and Office 365, and ensure it is managed compliantly?
  • Learn how you can have your records management cake and eat it too!
Alyssa Blackburn
Director, Records & Information Management Strategy
Networking lunch
Change Management in a digital world
PANEL DISCUSSION: Change management: The key to successful digital transformations
  • Increasing buy in & advocacy around the change, & curating conversations around how teams will be working differently
  • Implementing new ways of working, including agile, autonomous working, innovation & learning
  • Enabling management to lead & cultivate a digital culture founded on consistent change & innovation
John Kelleher
Lab Leader & Principal Engineer
Service NSW
Paul Gloyne
Manager, Digital Communications
The Treasury
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
OUT OF SECTOR CASE STUDY: Realising the potential of new technologies
Angela Donohoe
Chief Information Officer
Unpacking PTV’s transformation program
  • Co-design your ‘transformation narrative’
  • Narrative is just the beginning. It takes 3 to transform 
  • Is there a formula for success?
  • ‘People’ as the hero, and deserving of the spotlight
Michael Deichsel
Business Transformation Manager
Public Transport Victoria
Jason Gindidis
General Manager, Organisational Development & Business Partnering
Public Transport Victoria
Afternoon tea & networking
Establishing the ACT Data Analytics Centre
  • Focusing on empowerment & co-location of multidisciplinary team & the customer
  • Driving a cultural change around data sharing & analytics aimed at tangible outcomes
Ole Nielsen
Director of Scientific Computing at Geoscience Australia
ACT Government
Merging a small VIC Government Agency into a larger Commonwealth Department’s ERP
  • Transitioning from a small team into the ANSTO team of 1200+
  • Harmonisation from a small fit for purpose system to the ERP system utilised at Lucas Heights
  • Steps ANSTO took to make this transition as smooth as possible
Allison Medhurst
Program Manager, Value Chain Improvement
Closing remarks from the Chair & close of Conference
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Key Speakers

Alana Walsh
Director, Future of myGov
Digital Transformation Agency
Marianne Vosloo
National Manager Technology & Innovation (CIO)
Australian Federal Police
Ingmar Vali
eGovernment Expert
Centre of Registrars and Information Systems (RIK) Estonian Government