The Public Sector Digital Transformation & Optimisation conference will discuss how to implement & maintain change management strategies that ensure your transformation journey is successful, while showcasing the business benefits that emerging trends & technologies have to offer.
Key learnings include
- Realise the potential of new trends & technologies
- Ensure that services are customer centric
- Embed a customer centric culture
- Understand the impacts of new technology on your organisation
- Minimise disruption during the transformation process
Federal & State Government Departments and Agencies with the job titles of:
- Chief Digital Officer
- Chief Information Officer
- Chief Technology Officer
- Digital Transformation
- IT Strategy / Planning
- Service Design
Attend to learn:
- Minimise disruption during transformation process
- Capitalise on new trends & technologies
- Embed a digital first culture that fosters innovation
- Improve collaboration across silos
Digital Transformation Agency
Alana has worked at the DTA since May 2018. She joined the DTA to take carriage of the Digital Service Standard——the Australian Government’s policy on the design and redesign of all public-facing government services—and to support the development of the Government’s Digital Transformation Strategy, launched in November 2018. In August, Alana took responsibility for the future of myGov – a program of work to reimagine myGov to better meet the needs of people into the future.
Before joining the DTA, Alana worked for the Boston Consulting Group in its Digital Government practice. At BCG, she spent most of her time supporting governments in Australia, and internationally, on digital strategy and transformation, agile at scale, welfare reform and citizen experience. Alana was part of the team that ran the inaugural BCG GovCX Awards.
Alana has worked for almost a decade in a range of Australian government agencies, on topics as diverse as Indigenous Affairs, workforce performance, innovation and legislative reform. She has two agency Australia Day Awards, and the workforce productivity and performance smartphone app her and her team developed in 2016, called Ripple, won a gold at the Good Design Awards in 2018.
Australian Federal Police
Offering 30+ years’ experience in both the Business & IT domains across a broad range of market sectors in Australia and abroad.
Founded 2 Lean start-up businesses and grown them into saleable assets. Although small enterprises the experience of growing a company from the ground up has been invaluable throughout my career. I continued to use the Executive Leadership platform to drive real business change and turn-around stakeholder trust by turning challenges into opportunities.
Delivering complex transformation in a lean and agile way, I aim to create high-performing teams by continuously challenging “we’ve-always-done-that’ thinking and encouraging participation to drive change from within.
Centre of Registrars and Information Systems (RIK) Estonian Government
Ingmar has a Masters degree in Tallinn University of Technology – Business Information Technology on the use of electronic signatures in eGovernment.
In 2002, Ingmar joined the technology competence centre of Ministry of Justice (Centre of Registers) as a specialist in land register management division. During the years Ingmar has had many titles in this institution. To name few: project manager, head of the land register division. Electronic land register implementation, data quality management and integration with E-notary was Ingmar’s main task. The main responsibility has been in relation to court registers process and E-notary development and innovation.
Today Ingmar is responsible for the maintenance and development of land register information system in Estonia. In addition, he is leading the maintenance teams of all court legal registers like Business register, Ships register and e- conveyancing system E-notary.
Moreover, the passion of Ingmar has always been international cooperation activities like ELRA, EBR, EULIS and eJustice.
With over 1 million users in over 1,000 companies worldwide, Signavio’s innovative Business Transformation Suite delivers collaborative business process, decision management, and workflow automation solutions to some of the world’s leading organisations. Recognised for its ease of use and rapid return on investment, Signavio’s intelligent decision-making tools put Digital Transformation, Operational Excellence and Customer Journeys at the core of every organisation. Delivering greater efficiency and operational agility, Signavio also enables better management of risk and compliance. With regional offices in Sydney, Melbourne, and the Asia Pacific, Signavio is a leading provider of cloud-based process modelling and management systems.
Micro Focus helps organisations and government agencies run your business and transform it. Our software provides the critical tools you need to build, operate, secure and analyse your enterprise in a constantly changing world.
Right now, that means powering your digital transformation with solutions spanning four key areas:
- Enterprise DevOps—Build and deliver better software faster.
- Hybrid IT Management—Operate with agility.
- Security, Risk, and Governance—Secure what matters most.
- Predictive Analytics—Analyse in time to act.
By design, these solutions bridge the gap between existing and emerging technologies—which means you can innovate faster, with less risk, in the race to digital transformation.
GoSourceYour shortcut to successful digital transformation.When you need digital transformation on time and on budget, you can trust GoSource to deliver. We can help you tackle even the most ambitious project, drawing on our proven technical abilities and depth of experience. We have a track record of successful deployments across a range of government departments including social, economic and regulatory agencies. We don’t just present exceptional value, we also bring an innovative approach, compliance with best practice standards and a willingness to transfer knowledge and skills, ensuring the best outcome for you, your team and your organisation. It’s how we deliver solutions that meet and often exceed expectations.
ICEMEDIA is a leading Australian digital services agency that provides the full spectrum of digital services. We work with leading government and corporate clients supporting them through the process of digital transformation, so they can better engage with customers and enhance business processes.
You can trust ICEMEDIA to deliver. Our team has the skills and experience to manage all aspects of transformation: from strategy development and planning; to customer experience design; through to development, testing and deployment; and through to support, maintenance, ongoing development and experience optimisation. A mix of smart thinking, trusted digital technologies and a customer-first approach delivers innovative solutions to give organisations we work with a competitive advantage.
- 50+ digital specialists
o All permanent employees
o All based in Australia
- 27+ years In business
- Clients include leading federal, state, territory government organisations
- Sitecore, Kentico, Drupal, Umbraco, SharePoint, ReactNative, Xamarin
- Wholly-owned subsidiary of Dialog Information Technology
Date: 1 Feb 2018 By: Rebecca Lee
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Date: 19 Feb 2017 By: Samuel Clist
It doesn’t seem long since the DTO was launched and the excitement all began. Digital Government Services was the buzz topic across the Public Sector and Malcolm Turnbull, Minister of Communications at the time, was leading the charge. Fast forward to October 2016 and Angus Taylor MP, now the man leading the agenda, felt it …
Date: 30 Mar 2016 By: Criterion Content Team
Anyone working in public sector customer service will know there have been significant changes in the way government agencies have digitised their interactions with citizens and embraced this new digital era. The digital era has had a huge knock-on effect on all levels of government, particularly local councils. Many local councils are now building a …
Date: 10 Jan 2016 By: Jessica Farrelly
“We wanted to test a hypothesis: that it’s possible to design an approach to structure information that is based around the user, and could potentially scale across government information and services.” – Leisa Reichelt, Head of Service Design at the Digital Transformation Office The Digital Transformation Office is working to present government information and services …
Endorsers & Media Partners
Australian Transformation and Turnaround AssociationWelcome to the Australian Transformation and Turnaround AssociationToday’s leaders recognise that they and their organisation need to reinvent themselves to avoid being assigned to the pages of history. AusTTA Research has shown that most are uncertain as to how to design and implement this fundamental reinvention.There are myriad advisors – traditional management consultants, the big accounting firms and many smaller and individual consultants all offering to write reports. Or you might have existing people and teams in-house.Whatever you may have tried before, you need an experienced professional who have supported many transformations to stand by your side!AusTTA was formed to certify this expertise and is the premier body for leaders of disruption and/or transformation.We are a not-for-profit group whose aim is to help improve and transform both public and private organisations to maximise the associated benefits and minimise any distress.