Anita is an experienced marketing leader who understands the power of emotion. She is known for her ability to connect, engage and inspire an audience through storytelling and getting to the heart of the human experience. As General Manager – Brand and Communications at HESTA, Anita plays a pivotal role in engaging both employees and external member and stakeholder audiences in a leading national brand.
As a solo parent to her 4yo daughter, she also plays a pivotal role in guiding a curious, strong-willed little girl through life. Anita is a world class juggler (of time) and can find a way to get 28 hours of life into most (but not all!) 24 hour days.
Stephen has almost 20 years’ experience working in marketing and communications. After 5 years working in financial services in London, he returned to Australia to lead the marketing function at retirement and aged care provider, Aveo, where he has been for over 7 years. During this time he has reinvented the way they go to market a number of times, making Aveo a true industry leader. However, in a category that continues to be vulnerable to negative media reports and poor public perception, being prepared for the worst is a way of life for Stephen.
National Australia Bank
Karen is the former General Manager of Consumer Marketing at NAB. She was responsible for the Consumer Segment Value Proposition and delivering the Customer focused Life Moments Ecosystem & Check In that increased NAB Consumer market share and customer advocacy.
Karen lectures in Marketing, Customer Experience & Relationship Management for the MBA program at the Macquarie Graduate School of Management.
Karen was Head of Customer Relationship Management & Digital for Westpac Group. In that time she led building and scaling the data driven marketing capability program known in Westpac as “KnowMe”. KnowMe delivered targeted Customer Next Best Offers to bankers and teller in branches, call centres and interactions in online and mobile and into digital and social media.
In 2007, Karen was recognised as the ADMA Marketer of the Year, recognised by LinkedIn as a Power Profile for Australia in 2015 and 2016 and included in the B&T Remarkable Marketer program in 2018.
Karen has a Bachelor of Electrical Engineering (Hons) and a Master in Business Administration.
Karen is married with two sons and two dogs and works to achieve over 10K steps every day.
BaptistCare NSW & ACT
Benjamin Galea is the Group Marketing Manager of BaptistCare NSW & ACT. Having worked in the not-for- profit (NFP) industry for over 10 years, Ben is passionate about working with organisations supporting people on the margins and he believes the marketing function is crucial to the success of organisations navigating disruptive change.
He is excited by the challenges that face the aged care industry and sees the advent of an increasingly data driven world as the next major opportunity for marketing teams in the aged care sector. He is the proud father of four children and a big supporter of Liverpool Football Club.
Fiona Nixon is Bank Australia’s Head of Strategy and Communications and is a passionate about the role that business needs to play in addressing social and environmental issues. She is responsible for the bank’s engagement and communication with staff and customers as well as its public policy commitments. Fiona also oversees the Bank Australia Impact Fund, through which the bank invests 4% of after tax profits to create positive social and environmental outcomes. Since joining the bank in 2013, Fiona has managed the rebrand to Bank Australia and a range of initiatives designed to build the bank’s responsible banking brand.
Fiona has a background in consulting working with private and public sector and for-purpose clients on communications, social policy development, major events, and community consultation. She has also held senior communications roles in the Victorian State Government and local government in Melbourne.
Fiona has a Bachelor of Arts (Law) from Macquarie University and is currently completing an Executive MBA at RMIT University.
Chief Executive Officer, Mediatettix
Tony Maniaty is a career communicator: journalist, author, screenwriter, filmmaker, speechwriter, academic, media trainer, advisor and mentor. After more than two decades experience as a correspondent, producer and news executive positions with the Australian Broadcasting Corporation (ABC), Special Broadcasting Service (SBS), BBC and other networks – including Executive Producer of ABC TV’s ‘The 7.30 Report’ – he established the Mediatettix consultancy in 2000 (www.mediatettix.com) to provide individual and organisation media training, media strategy and crisis management services.
His client list includes the ABC, Australia Council for the Arts, Reserve Bank of Australia, UNSW Sydney, National Institute of Dramatic Arts, Reuters Foundation, Biennale of Sydney and Amnesty International.
Among his professional roles, Tony has been Communications Manager for the Australia Council for the Arts, Senior Communications Adviser to the President and Vice-Chancellor of the University of NSW, and Associate Professor of Journalism and Creative Practice at University of Technology Sydney. He holds a PhD in media, and has lectured worldwide in communication strategy.
Mad Paws Australia