Achieving better outcomes for customers
Conference Date
26th & 27th June 2019
QT Canberra
Early Bird - Save $600
Book by 12/04/19
Garth McDonald
General Manager Technology, Delivery & Projects
Australian Digital Health Agency
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Glen Thurston
Service Design Lead, Service Innovation Lab
New Zealand Department of Internal
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Michael Berndt
Chief Customer Officer
eHealth Queensland
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Vanessa Roarty
UX Lead GovX Program
Digital Transformation Agency
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Shawn Wilkey
Director Service Delivery Reform
Victorian Department of Premier and Cabinet
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Marcus Smith
Executive Director Base Services
Department of Defence
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Craig Stokes
Director Digital Services, Innovation & Technology
IP Australia
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Ravi Segaram
Senior Manager Service Delivery & Project Management
Department of Home Affairs
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Marina Chiovetti
Director Digital Acceleration Team
NSW Government Chief Digital Office
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Andrew Dadswell
Senior Service Designer
Australian Securities & Investments Commission
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Michael Karavas
Design Lead Single Touch Payroll
Australian Taxation Office
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Robert Homeberger
Experience Design Director
ANZ Bank
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Rohit Mandanna
Customer Centric Program Leader
Office of the Environment & Heritage NSW
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