Tackling the workforce challenge in an era of choice & control
Conference Date
19th & 20th July 2017
Sydney Boulevard Hotel
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Providers of community services are responding to changing needs of Australians across all sectors.
Furthermore, the arrival of various reforms for NDIS, aged care, family and child and mental health services has left the community services workforce uncertain with failure and struggling with reform fatigue. This is exacerbated by the pending changes to visa requirements for a sector relying heavily on migrant workers. With a growing deficit in the workforce, the attraction and retention of highly skilled staff is the key to meeting the demand for community services.

How can you become an employer of choice for employees with the right skills and aptitude for your sector?

Key Takeaways

  • Assess gaps in your workforce strategy & plan strategically for growth
  • Address workforce shortages through effective recruitment
  • Provide purpose & support to staff in a complex care environment
  • Establish a values driven strategic workforce plan
  • Use technology to manage & connect with your workforce
  • Improve job quality and experience for increased staff retention

Who will attend?

Executive leadership and managers from Aged Care, Disability, Mental Health and Family and Community Services with responsibilities for:

  • People & Culture
  • Human Resources
  • Recruitment & Talent Acquisition
  • Learning & Development
  • Practice & Quality

Attend to learn:

  • Reshape workforce strategy in response to reform

  • Attract & recruit staff with the right skills & aptitude

  • Improve job quality for increased staff retention

  • Engage with & support staff through complex care

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Key Speakers

Ara Cresswell
Carers Australia
Liz Cohen
Bronwyn Lawman
Executive Director, Operations
Mind Australia
Campbell McGlynn
Head of People & Culture
IRT Group


What People Are Saying

  • Criterion have provided a resource for information gathering, sharing and networking on the NDIS that has brought service providers from around Australia together to share the challenge of change

    Leanne Peipman
    Quality and Business Manager, Homelife Association Inc
  • Conference content was well thought out, current and relevant, and the keynote speakers had a wealth of experience and knowledge to share with all delegates

    Leanne Darlington
    Workforce Development Manager, Essential Employment and Training


  • Date: 25 Oct 2016  By: Jessica Farrelly

    A new $4m fund has been launched to support NDIS providers that innovate in key areas of work design and workforce arrangements. The Innovative Workforce Fund (IWF) will be run by National Disability Services (NDS) with the aim of identifying successful projects and sharing best practices throughout the sector. Grants under the fund will fall …

  • Date: 2 May 2016  By: Andrea Burazor

    The APS workforce needs to shake up or shove off according to a new workforce contestability review. Top mandarins have committed to adopting sweeping reforms, and the APS must now nurture their existing workforce as well as seek out the agile employee and attract the best and brightest people! Unlocking Potential, a report released by …

  • Date: 19 Apr 2016  By: Andrea Burazor

    Are the existing recruitment thinking and processes undertaken in the APS relevant and necessary? Can we be more innovative by streamlining processes and/or using technology? As HR practitioners, are we being strategic and adding value in attracting candidates with the skills and experience needed by our business areas? In HR, should we be more like …

  • Date: 3 Apr 2016  By: Andrea Burazor

    Falling birth rates, longer life expectancies and a rapidly ageing workforce are placing additional pressures on governments around the world. But did you know that more than 36% of the global population of people aged 65 and older reside in East Asia and the Pacific? That’s over 211 million people already at retirement age. “East …

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