Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to firstname.lastname@example.org. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email email@example.com to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to firstname.lastname@example.org . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email email@example.com and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to firstname.lastname@example.org
WINconnect, built on over a decade-long heritage, is Australia’s largest and trusted Service Provider for Community Energy Networks.
As the market leader, WINconnect operates nearly 1,000 sites across Australia, with over 150,000 energy customers. Since 2005, it has provided clients with Community Energy Network solutions for apartments, shopping centres and national airports.
Community Energy Networks are designed to empower the community, by harnessing the volume of energy used and providing next-generation technology such as Solar PV Systems, Battery Storage Solutions and Electric Vehicle Charging Stations. By doing this, WINconnect enhances its buildings to be sustainable, future-proofed, and for the benefits to go straight back to the owner’s corporations, centre managers and end-customers.
Committed to delivering excellence in all aspects of the Australian based company, WINconnect delivers innovative financing models for utilities assets that allow us to adapt to our client’s requirements while our internal expertise incorporates engineering, call centre management, customer service, regulatory compliance, information technology.
WINconnect holds electricity retailer authorisations in Vic, SA, NSW, Qld, an Australian Financial Services License, are members of the respective ombudsman schemes in each jurisdiction and is regularly involved in highlighting the need for regulatory changes and reviews to protect customers and facilitate compliance within the sector.
BDO is one of the world’s leading accountancy and advisory organisations. As a network of independently owned practices, we provide the capability and depth of expertise of a large global organisation, with the approachability and relationship-driven style you expect from a local firm.
At BDO, we leverage our global resources and local expertise to deliver tailored, commercially focussed and technically proficient solutions to one of Australia’s largest and most important industries, real estate and construction. In addition to key audit, tax, and advisory services, we provide financial analysis, capital raising and timely insights.
Our dedicated advisers are attuned to current trends through active involvement in key industry groups and our extensive proprietary research. BDO’s specialist team understand the challenges, and are ready to help our clients maximise opportunities within the industry.
Groundfloor™ is a Melbourne-based proptech company revolutionising the way Australia’s buildings manage their delivered parcels. We provide the software, smart lockers, and database solution for automating parcel management. Groundfloor™ parcel management systems eliminate inefficiencies and frustrations related to current parcel delivery, storage, and collection processes.
Created specifically for the Australian market, we designed our systems with facility managers, parcel recipients, and couriers in mind to ensure optimal efficiency and 24/7 convenience for everyone. Our systems accept deliveries from any delivery company and are scalable to any size building or defined scope of use.
It was the dreaded ‘Sorry We Missed You Card’ that initially set the team on our mission to end Australia’s parcel woes. We sought potential for our solution across the waters, particularly in the USA where exponential growth in the e-commerce market turned parcel lockers from a highly sought-after amenity to an essential part of modern living.
The first Groundfloor™ system was installed at a boutique residential apartment in East Melbourne in July 2018 after launching at Total Facilities, Melbourne in April. Groundfloor™ is now automating parcel management in apartment buildings, commercial offices, and student residences across Victoria and is expanding into Queensland and NSW.