Delivering service excellence through innovation & efficiency
Conference Date
28th & 29th June 2017
CQ Functions, Melbourne
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Professor Peter Rathjen
University of Tasmania
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Andrew Walters
Vice-President Finance & Operations
UNSW Sydney
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Marilyn Thompson
Associate Provost, Human Resources
University of Waterloo Canada
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Ian Ford
Vice-President Finance & Chief Financial Officer
Victoria University
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Roy Pidgeon
Chief Information & Digital Officer
Central Queensland University
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Pranay Lodhiya
Interim Chief Operating Officer
The University of Western Australia
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Andrew Creahan
Director Organisational Performance & Improvement
The University of Auckland
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Michael Nelson
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Leah Hill
Director Business Transformation
The University of Adelaide
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Lakshmi West
Director Service Improvement Group
Australian National University
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Martin Brooks
Acting Director Business Process Improvement Initiative
Macquarie University
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Lin Stevenson
Senior Manager Sustainability
RMIT University
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Cathy Bale
Senior Manager Strategic Projects, Business Improvement & Assurance
University of Wollongong
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Ian Smith
Lead Consultant
Ian Smith Consulting
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Martin Halmarick
Managing Partner
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Dr Fiona Neilson
Director, Research Services Transformation
Monash University
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Tim Hussey
Adobe Senior Consultant, Public Sector ANZ
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David Fagan
Director Corporate Transition, Vice Chancellor’s Office
Queensland University of Technology
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Duncan Troup
Founder & Managing Consultant
The Tingle Tree Group - Partners in better systems and service
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