Embedding quality throughout the workforce to deliver consumer centred care
Conference Date
December 2019
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Day 1 - Tuesday 4th June, 2019

Day 2 - Wednesday 5th June, 2019

Workshop A: How to attract diverse & quality candidates for aged carer roles
Thursday 6th June 2019, 9:00am – 12:00pm

Aged care providers are expected to provide quality care to consumers and this starts with those providing the care. Standard 7 of the New Aged Care Quality Standards stipulates that providers have a workforce that is sufficient, skilled and qualified, and this requires an organisations to improve their recruitment strategies. There is no denying that the workforce needs to grow, and requires both better quality and a greater quantity of workers. Hiring the right staff is crucial to avoid instances of elder abuse and to protect the vulnerable people providers care for.

This workshop will give delegates practical strategies that they can use in their recruitment practices to consolidate their workforces with diverse, well trained and caring workers. They will also learn how to attract and build value for potential employees outside aged care.

Attend & learn how to

  • Market to different demographics of the workforce
  • Tailor job advertisements to millenials
  • Find good cultural fits at all levels of seniority
  • Psychometric testing and other methods to determine aptitude for aged care
  • Identify candidates with the practical and soft skills required for care work
  • Utilise tools for attracting and retaining the best quality recruits

Price: $399 + GST

* Refreshments & lunch provided

Ana Maria Lopez
Human Resources Manager
Just Better Care Eastern Suburbs Group
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Workshop B: How to strategically plan your workforce to respond to change
Thursday 6th June 2019, 12:30pm – 3:30pm

The aged care sector is in a period of transition, with the new quality standards requiring providers to have a consolidated workforce plan in place to plan that responds to the need for quality carers.

Providers will need to be adaptable in recruiting, training and engaging the workforce to meet ongoing amendments to standards and regulations as the sector goes through this transformative phase.

This workshop will look at how human resources and people professionals can prepare for change and mitigate the effects of new requirements and policies placed on the sector.

Attend & learn how to
• Guide the workforce through transition in a changing landscape
• Prepare and implement a people strategy to engage the whole organisation
• Ensure an agile, flexible and multi-skilled workforce
• Evaluate and prepare for workforce planning in relation to future business needs
• Measure the success of People & Culture practices

Price: $399 + GST

* Refreshments provided

Belinda Beltz
People Leader & Business Owner
The BelRose Group
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Key Speakers

Ian Yates AM
Chief Executive
COTA Australia
Pat Sparrow
Chief Executive Officer
Aged & Community Services Australia (ACSA)