The Driving Performance in Aged Care IT conference will discuss how to best leverage technology investment to support and assist business operations and meet the ongoing legislative changes shaping the industry.
- Strategies to create a technology roadmap
- Overcoming the divide between business and IT
- How to put customers at the heart of the business
- Adapting to higher expectations from tech-savvy residents
- Rolling out complex programs which are aligned to strategy
Chief Information Officers and Chief Financial Officers along with General Managers and Directors from Home, Community and Residential Care providers with responsibilities for:
- Business Development
Attend to learn:
- Align IT with your business objectives & strategy
- Use technology to support a CDC environment
- Create a customer centric organisation
Wendy brings more than 20 years of senior management experience and commercial expertise across the health, aged care, education, building and construction sectors with proven capability in leading ICT strategy, enterprise portfolio and program management, change management and investment governance. Wendy has successfully led enterprise-wide programs to deliver integrated technology platforms and to enhance service model design supporting better health management outcomes. In 2005 she was responsible for the establishment of the first Information, Strategy and Investment Board for Queensland Health. Following the successful merger of RSL Care Queensland and Victorian-based RDNS (Royal District Nursing Service) in late 2015, creating one of Australia’s largest not-for-profit providers of in-home care and residential services, clinical nursing and active retirement living, Wendy was appointed to the group role of Chief Integration Officer for RSL Care RDNS. In this capacity she is currently working to increase capability in all areas of the business, which employs more than 6,200 people across national and international operations, and to create systems that support outstanding customer experience.
Barry has a strong military background of 10 years in the Royal Australian Navy establishing a strong sense of discipline and leadership.
The transition from the Navy to Nursing in 1993 resulted in an easy transferability of these leadership skills and the application to a clinical setting and ultimately responsible for my ongoing career success.
Entering the Aged Care sector as a Personal Carer Worker and quickly working his way to Clinical Manager then Residential Manager, Barry discovered a passion for finding new ways to better the care and services for the elderly, relatives and employees.
With a talent for identifying weaknesses in systems and processes and a natural curiosity to pursue alternative solutions, reduction of risk, innovation, and continuous improvement led me to the role of Quality Manager in 2008.
Barry has been fortunate to work for visionary organisations that firmly believe in the principles of continuous improvement, identifying and reducing risk and the courage to explore innovation.
With this opportunity to explore innovation Barry has always been an active influence that has resulted in a respected reputation throughout the Australian Aged Care Quality Agency (AACQA) with the achievement of obtaining three National Better Practice Awards; MyHUB, Bright Light Therapy, and Ageing Aboard.
Always with an acute awareness of potential and actual risks in both a financial, reputational, clinical and workplace setting I am naturally inclined to consider the consequences of solutions and decisions before applying them.
The continual review of Clinical systems and processes with the goal of improving resident outcomes through a blend of continuous improvement and the striving for excellence in clinical care and services in a climate of responsibility and accountability is the hallmarks of Clinical Governance.
Platforms such as MyHUB, clinical care reports, and monthly system health checks are applications of Clinical Governance the outcome of which culminate in the monthly board report.
MyHUB, by far Barry’s most significant achievement, consolidates critical clinical information into one view allowing the Clinical leadership team to make timely clinical analysis and instigate interventions efficiently. MyHUB also provides vital clinical indicators; Falls, Medication incidents, weight loss, and infections both at a site level and organisational, information that is accessible by the carer to a board member.
George Lymbers, is a ICT professional and passionate Technology Evangelist who has used his operational and technological expertise to help organisations successfully undertake innovation and transformation programs.
George has spent over 20 years in CIO and Program Director roles, delivering innovative projects to transform Aged Care and NFP Organisations such as Thomas Holt.
Prior to Thomas Holt, George was with St Vincent’s de Paul rolling out the NDIS, and also held positions at BaptistCare and the Anglican Church.
George’s key experiences come from working with large blue chip international companies like KPMG, IBM, EDS, CBA, Westpac, Citibank, AMEX, directly or through IBM and EDS and he now brings these learnings in digital transformation into the NFP and Aged Care space.
i.on my care
i.on my care is an evidence based Governance, Risk Management, Compliance platform for aged care communities, that simplifies day to day management and continuous quality improvement.
Our development team follows, and is regularly appraised against, the highly regarded CMMI-DEV processes, our cloud server is in an ISO 27001 accredited facility, and we are in readiness for ISO 9001, as well as pursuing ISO 29110 for our processes.
We understand the importance of being able to trust our software and its support. We know that our aged care, community care, hospital, disability and retirement clients need and expect systems which are:
- robust – don’t crash
- responsive – don’t hang
- consistent – no unexpected results
- are secure – no data losses or breaches.
- That is our overall aim. We are committed to quality, security and reliability in both software products and customer service
i.on my care will help you:
- Know what to do — Interpret the regulations, standards, contracts, trading agreements and policies for your environment.
- Know what you do — Understand and document your policies, processes and controls.
- Do what you say — Monitor for compliance and changes over time.
- Say what you know — Report as required.
We help you Connect your patients, staff and healthcare ecosystem.
Delivering technology that works, across and beyond your facilities.
With global reach and local focus, we deliver specialised networking and communications solutions for aged care and healthcare providers, to optimize the care pathway and enhance patient outcomes.
We are ALE. Our mission is to make everything connect to create the customised technology experiences customers need. From your office, the cloud or in combination, we deliver networking and communications that work for your people, processes and customers.
A heritage of innovation and dedication to customer success has made ALE an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. With global reach and local focus, our 2200+ employees and 2900+ partners serve across more than 50 countries marketed under the Alcatel-Lucent Enterprise brand.
We achieve this through digital transformation tailored to your organization. We integrate systems, deploy analytics, and leverage mobility and the Internet of Things through innovative new business models to lay the foundations for all future innovations.
What People Are Saying
“Criterion provided a very insightful conference full with rich content delivered by professionals within the field. Their range of vendors suited the environment for which we operate. Finally, an engaging and exciting conference.”Torbay Lifestyles and Care & 2017 Aged Care IT conference attendee
Endorsers & Media Partners
Medical Software Industry Association
The Medical Software Industry Association (MSIA) provides you with all the resources required for your organisation to navigate the complex digital health environment in Australasia. The MSIA is a conduit between the numerous health sector stakeholders, government departments and industry bodies, acting as your one stop clearing house of information and updates directly effecting your business.
Together, our members are a driving force in improving sector productivity, efficient delivery of healthcare services and overall health outcomes.