Do you cater for special dietary requirements and other special needs?
Dietary requirements and special needs are to be communicated to conference organisers one week prior to the conference commencing. Please identify yourself to Criterion staff upon arrival to ensure all your needs are met.
When should I pay for the event?
Payment must be received within 7 days of receipt of the invoice. Full payment must be received prior to the conference to ensure admission. To qualify for early bird discounts, your registration must be 'booked and paid' by the early bird date specified. Otherwise the next price bracket applies.
How should I pay for the event?
Payment details can be found on each specific event page. Alternatively a credit card authority form will be issued along with your invoice after your registration. To use this method please complete this credit card authority form and fax through to our accounts department on 1300 918 334 or email to firstname.lastname@example.org. Once your credit card is successfully processed your receipt will be emailed to you. N.B. We accept Visa, MasterCard and American Express cards. Payment can also be made by cheque or bank transfer. Please note bank account details are listed at the bottom of each invoice and registrations page of every brochure.
How many delegates can we expect at the conference?
Delegate numbers vary from conference to conference. A delegate list will be on display to assist with networking opportunities. Please speak with Criterion Conference representatives during the course of the conference for further assistance.
Can I request a delegate list?
Due to privacy laws, Criterion Conferences are legally unable to distribute copies of the delegate lists and/or contact details. A list of all attendees will be on display throughout the course of the conference.
How do I get to the venue?
Full venue details are located on individual event website. All conference venues are located close to public transport with car parking available. Contact the conference venue directly for parking prices and any further information.
When will I receive my delegate pack?
Your delegate packs will be distributed at registration upon arrival.
Can I purchase additional copies of the conference materials?
Audio recordings are available for purchase. Please contact our Customer Service Department on 1300 316 882 or email email@example.com to place your order prior to the conference.
How can I gain access to the speakers presentations?
Paid attendees are provided with a link to where presentations can be accessed within two weeks of the conference concluding. Please note, presentations are made available subject to the speakers approval. On some occasions a presentation may not be available to download due to speaker privacy requests.
What is the dress code?
Conference dress code is Business casual.
Do all the speakers present live in person?
All speakers at Criterion Conferences present live and in person unless specifically noted on the conference program or circumstances prevent the speaker from appearing live.
Are there Q&A opportunities for Delegates?
At all Criterion Conferences, delegates have the opportunity to direct questions to the speaker(s), either during the course of the event, in writing, or via a moderator. The procedure for asking questions will be explained during the event opening remarks.
Are there opportunities to network with other delegates?
Criterion Conferences provide a number of networking opportunities for all conference attendees. Clearly printed name badges are provide to all attendees at registration, attendees are encourages to wear these for the entirety of the conference to ease networking processes during all session breaks. Attendees are encouraged to bring plenty of business cards.
Are meals included?
Arrival tea and coffee, morning tea, lunch and afternoon tea are provided at all Criterion conferences. Attendees are advised when additional receptions are scheduled.
What about accommodation?
Hotel accommodation and travel are not included in the delegate registration fee. Where available, delegates can take advantage of a pre-arranged corporate hotel room rates. Accommodation details can be found on the registrations page of each conference brochure.
What happens if I have to cancel?
For cancellations received in writing more than 2 weeks before the event date, a credit voucher will be issued and valid for 12 months from the registration date to use for another Criterion Conference event. Cancellations must be made in writing to firstname.lastname@example.org . The company regrets that no cancellations will be refunded, course documentation will however be sent to the delegate. For an event cancelled by Criterion Conferences registration fees are fully refundable.
Can I send a substitute instead of cancelling?
A substitute delegate is always welcome at no extra charge, you must notify us in writing at least 48 hours in advance if you wish to send a substitute participant. Please email email@example.com and quote your invoice number to arrange this. Delegates may not "share" a pass between multiple attendees without prior authorisation.
How do I unsubscribe from promotional emails
To unsubscribe from our email database please click the unsubscribe button at the bottom of the email sent to you. Alternatively please send your request to firstname.lastname@example.org
blisscare health® is an Australian national healthcare and wellness management company. It is one of the fastest growing and innovative companies in Australia with national and international awards:
- Smart50 in 2015, 2016, 2017;
- BRW100 in 2016 & 2017;
- Ageing Asia Best Rehabilitation Operator 2015 & 2016;
- Ageing Asia Finalist Innovation of the Year 2019,
- Ageing Asia Finalist Best Product to Support Ageing-In-Place 2019,
- Ageing Asia Finalist Wellness Integration of the year 2019
blisscare health® has a vision to change the face of senior’s health and wellbeing through innovative healthcare, premium services and excellent customer experience.
blisscare health® offers a wide range of services including allied health, primary healthcare and senior’s fitness. We work in partnership with a range aged care providers including residential aged care facilities, retirement living organisations and primary health providers.
With a team of highly skilled professionals, blisscare health® will continue to address the challenges of health, wellness and fitness for the ageing population.
We are changing the face of senior’s health with healthcare innovation that matters.
At Rohling International, we bring people, processes and systems together to make your business more efficient and effective.
Now more than ever, business leaders look to finance teams to actively drive business results with data-driven insights, appropriate measurement frameworks and comprehensive forecasting models.
To meet these expectations, finance teams need a deep understanding of the business from data, to be able to collaborate across functions, and plan and adapt with speed and agility. But there are real challenges to meeting these rising expectations; because of limitations in their planning tools, finance teams are forced to compromise. The result: static plans that can’t drive business success. But Rohling International, together with our solution partners, can.
Rohling International is at the forefront of business and digital transformation. Our team of specialists has a unique set of business, project, industry and community experiences that can assist you to make your business more effective and efficient. Our team of trusted consultants specialises in customer-focused solutions, where we digitally transform business operations processes so that Aged Care providers can focus on what’s most important – maintaining the service of top-notch customer care in a changing landscape.
There is no one-size-fits-all approach to digital transformation, and a large part of successfully delivering transformation is tailoring strategies to suit each business’ goals and needs. Through a consultation process, working closely with Aged Care providers’ executive and operational teams, Rohling International customises our tried-and-tested business and digital transformation model to suit each provider’s goals and needs. Our holistic approach utilises best practice technology, operational processes and business models, while ensuring effective leadership and strategy, workforce and culture, and risk and governance to enhance quality service for each provider’s customers. We help you improve your business’ bottom line, while ensuring best quality care.
Rohling International has developed a finance model for budgeting, planning and forecasting, which we can bring to develop and adapt for your business. Our team of experienced CPA Consultants have worked with large ASX-listed Aged Care providers, Not-for-Profit organisations and privately-owned businesses.
Working closely with you, we can assist and manage your business through:
- Budgeting, Planning and Forecasting Models
- Business Strategy and Corporate Governance
- Mergers and Acquisitions
- Programme and Project Management
- Audit and Reviews
- Organisation Change Management
- Risk Management
- Business Intelligence
- IT Business Analysis, Solution Architecture & Technical Consulting
- Business & Operational Process Definition
- Operational Management & Review
Endorsers & Media Partners
ACSA is the leading national peak body supporting not for profit church, charitable and for purpose providers of retirement living, community, home and residential care for more than 450,000 older Australians.
We are committed to being a strong and effective advocate with a persuasive national voice that leads the national aged care agenda. Our members are critical to the community and the people they serve.
Aged and Community Services Australia is at the forefront, representing and supporting members to achieve excellence in providing quality and affordable housing, home care and residential services to older Australians.