Minister for Aged Care & Senior Australians
Aged Care Sector Committee
David Tune was Secretary of the Department of Finance from August 2009 to June 2014. In this role, he provided advice to the government on all Budget issues, as well as whole-of-government ICT policy, government property management and financial management. David has held many senior positions in the Australian Public Service, including Associate Secretary, Domestic Policy Group in the Department of the Prime Minister and Cabinet, where he was responsible for providing advice on a diverse range of domestic policy issues, including industry policy, infrastructure policy, social policy, health policy, environment policy, economic policy and fiscal policy. He was also the Australian Sherpa for the first two G20 meetings in 2008 and 2009.
He began his career in the Australian Public Service in 1976 and has worked in the Departments of the Prime Minister and Cabinet, Social Security/Family and Community Services and the Treasury at Senior Executive Service levels on a range of policy matters and program management. From 1986 to 1988 he was seconded to the British Cabinet Office working in the UK Efficiency Unit.
David’s other senior positions have included Deputy Secretary of Treasury’s Fiscal Policy Group with responsibility for providing policy advice to the Government on all issues involving expenditure. In this role, as well as in Finance and PM&C, David provided direct advice to government and the Expenditure Review Committee of Cabinet over a long period and had a leading role in the preparation of countless Budgets and other Economic Statement.
He was awarded the Public Service Medal in the 2009 Australia Day Honours List.
Ian Yates is Chief Executive of COTA Australia, the national peak body for COTAs (Councils on the Ageing) in each State and Territory of Australia. Ian was appointed CE of COTA SA in June 1989 and has played national leadership roles in COTA since 2002.
Ian serves on a wide variety of federal government and aged care sector national bodies. He is a member of the Federal Government’s Aged Care Financing Authority; the Aged Care Sector Committee and the Aged Care Quality Advisory Council.
Beyond aged care Ian is a member of the Consumer Advisory Panel to the Australian Securities and Investments Commission (ASIC), a Director of Livable Housing Australia, and a member of the Advisory Board of the ARC Centre of Excellence in Population Ageing Research (CEPAR).
Ian holds a BA from Flinders University; is a Member of the Australian Institute of Company Directors; is an Honorary Doctor and Emeritus Deputy Chancellor of Flinders University; and was awarded Membership in the Order of Australia (AM) in June 2005.
Aged & Community Services Australia (ACSA)
Pat Sparrow is a social policy leader and innovator with expertise in stakeholder engagement and management. She has specific and detailed expertise in ageing policy and aged care, having worked as, and with, a diverse range of stakeholders including consumers, service providers, workforce, health professionals, corporate organisations and Government. This unique ‘360 degree’ perspective ensures that Pat’s leadership approach is strategic and nuanced, inclusive and collaborative.
Pat is currently leading Aged & Community Services Australia (ACSA) toward a new era, as a recently-transitioned national organisation and with the challenges it faces in an increasingly competitive, consumer-driven environment. She is focused on ensuring the organisation has genuine respect and influence among key stakeholders through the establishment of a strong national voice. Pat’s breadth of knowledge, depth of experience and constructive approach enable her to achieve results that benefit ACSA members and contribute to the best possible outcomes for older Australians.
Aged Care Quality & Safety Commission
Janet is a career public servant who for the last 20 years has held a range of executive positions at Commonwealth, State and regional levels, working in the areas of health and aged care policy, strategy and planning.
After stints in the NSW Department of Health, the Commonwealth Department of Veterans’ Affairs and the Commonwealth Department of Health, Janet took up the position of Deputy CEO, and then acting CEO, of the Northern Territory Department of Health.
Immediately before her appointment as inaugural Commissioner of the Aged Care Quality and Safety Commission in January this year, Janet was Chief Co-ordinator with overall responsibility for leading the Northern Territory Government’s response to the Royal Commission into the Protection and Detention of Children in the Northern Territory.
In 2009, Janet was awarded a Public Service Medal for her contributions to health system policy.
Department of Health
Helen Grinbergs is a senior executive in the Department of Health and has extensive experience across complex areas of policy development and program delivery (environment, climate change, disability, health, aged care, humanitarian services).
Helen currently leads the Aged Care Royal Commission Taskforce established following the announcement of the Royal Commission into Aged Care Quality and Safety in September 2018.
Kalyra Communities, James Brown Memorial Trust & Aged & Community Services Australia (ACSA)
Sara is CEO of Kalyra Communities, the James Brown Memorial Trust and national Chair Aged and Community Services Australia. In an exciting first she is currently overseeing the co-location of a Montessori Middle School within an Aged Care facility redevelopment at Kalyra Woodcroft Aged Care in South Australia.
A returned servicewoman, her military and overseas experiences cause her to highly value governance ensuring a good and stable society. As a result she has actively contributed to a wide range of Boards and Advisory Committees over her career.
Sara’s health and business qualifications coupled with her humanitarian view and experience leads to her focus on improving the systems, structures and services for older people ensuring wellbeing and quality of life for all of us with the good fortune to be living longer.
Centre for Health Economics Research & Evaluation, University of Technology Sydney
Professor Mike Woods is a Professor of Health Economics at UTS. His research interests include health policy and aged care. Mike is a visiting scholar at ANU and is undertaking a COAG Health Council commissioned review of health education accreditation. Mike was previously Deputy Chair of the Productivity Commission and was Presiding Commissioner on over 20 national policy inquiries, including Caring for Older Australians and Australia’s Health Workforce. He was lead Commissioner on research reports such as Deep and Persistent Disadvantage, Trends in Aged Care and Social Capital. Professor Woods has worked with China’s National Ministries on fiscal reform, social insurances and rural health reform and with Vietnam’s Government on productivity reform. His career in economics and public finance included being Under Treasurer for the ACT Treasury. Professor Woods is a Fellow of the Royal Society of NSW.
Lifeview Residential Care
A cultural change expert Madeline is passionate not only about ensuring Lifeview’s residents receive the highest quality of life but also about leading and changing the industry for the betterment of all. A visionary thinker Madeline encourages her team to challenge the traditional model of aged care and introduce more innovative care and lifestyle practices. The winner of the 2016 SACS Consulting Leadership of the Year Award and a finalist in Ageing Asia’s Changemaker of the Year Award, Madeline’s modern leadership style see’s Lifeview at the forefront of innovative partnerships with organisations such as Dementia Australia. Away from the office Madeline loves to travel, enjoys fine food and wine, and relaxing with family and friends.
Presbyterian Aged Care
Paul Sadler has a unique range of experience from more than 30 years in aged care and related fields. This includes periods as CEO of a major aged care provider, leader of a not-for-profit aged and community care peak association, manager of ageing policy and disability and community care programs for a state government, and social worker with older people, people with disabilities and their carers.
Paul is currently CEO of Presbyterian Aged Care NSW & ACT. Presbyterian Aged Care serves around 2,000 older people through residential aged care, community care and retirement housing across metropolitan and regional areas of NSW and ACT.
Paul is immediate past National Chairperson of Aged & Community Services Australia and Chair of ACSA’s NSW/ACT Divisional Council, and a member of a number of other industry and university boards. He also holds government appointments, such as membership of the Australian Government’s Aged Care Quality Advisory Council.
Paul has academic qualifications in social work, government and public administration and biblical studies. He is a Fellow of the Australian Association of Gerontology.
Glenview Community Services
With 20+ years’ experience in community services from practitioner to executive level Lucy has been the CEO with Glenview Community Services for the past 7 years with a focus on sector reform, change management and creating positive workplace cultures. Prior to being a CEO worked as both an executive and as a practitioner with vulnerable children young people and families, housing and homelessness and Alcohol and drug misuse.
Lucy has significant experience in the areas of sector reform having led large teams through a range of industry and legislative changes. Combined with her former career in hospitality and marketing Lucy provides a well rounded practicable approach to business in finding workable yet strategic solutions.
Some Career Highlights
Winner of the 2019 Telstra Tasmanian Business Woman of the Year
Winner of the 2019 Telstra for Purpose and Social Enterprise Award
Winner of the 2017 Australian Award for Excellence in Women’s Leadership (TAS)
Personal philosophy – “be the change you want to see” – Mahatma Gandhi
- Graduate Certificate Commerce (Not for Profit)
- Governance Institute of Australia, Not for Profit Officers, Directors and the Board
- Bachelor Arts, Sociology, Aboriginal Studies & Australian History
Danielle has held a variety of senior positions in human/health services across not for profit and corporate sectors. Danielle has led the development of client services spanning aged, disability, employment, vocational training, indigenous and mental health. Under Danielle’s stewardship, a small not for profit expanded significantly from 2,000 clients in Sydney to over 26,000 nationally, demonstrating strong skills in executing strategy and change management.
Danielle is passionate about customer service and quality. Her dream is that the current systems that provides care and support to vulnerable Australians have simplified and accessible entry and exit points. Her goal is that the Your Side team works alongside our clients, empowering them to make choices, that creates independence and positive life change.
Koonambil Aged Care
In this role, Cath has provided leadership for Koonambil for the last sixteen years. Her exceptional management skills are complemented by an earlier nursing career which ensures her approach with residents and staff at Koonambil is not only compassionate, but informed.
Cath is particularly proud to have developed Koonambil into an organisation which provides complete care for residents, including palliative care, with appropriately trained staff. With strategic foresight, it was Cath’s drive and direction that enabled Koonambil to become a member of the Northern Inland Aged and Community Care (NIACC) Alliance, ensuring the longevity of the organisation.
Cath loves the variety of her job and being able to make a meaningful difference to the lives of residents and their families.
Deanna has diverse experience in change management, strategy and customer experience, having worked in financial services and local government before moving across to health and aged care.
In her current role as Head of Group Innovation at IRT, she is responsible for leading, managing and advising on customer led product and service innovation. This includes actively promoting and supporting innovation across the organisation, developing and managing the end to end innovation methodology and process.
Deanna inspires people and groups to explore and thrive in new and challenging environments by opening them up to bigger opportunities. Deanna enables them to uncover and reach their potential by thinking bigger, digging deeper and discovering and creating new possibilities.
Jodie joined BlueCross in July 2017. She has 27 years of healthcare experience across the full continuum of care in metropolitan and remote areas of acute, sub-acute and ambulatory care settings. She has also worked as a private consultant providing education advice and reviewing regional health services and clinical governance structures.
A nurse by background, Jodie holds a Graduate Diploma in Education and a Masters in Business Administration. In her last role at Peninsula Health, she led the sub-acute wards to win the Qualitas Award in the Productive Ward series. The series has a major focus on quality and visual management to ensure staff regain valuable time to allocate to client care.
Catholic Health Australia
Nick has extensive experience in aged and health care, including 16 years in the Department of Health and Ageing. As well as roles as manager of the Department’s Queensland and New South Wales state offices, Nick’s most recent role in the Department was head of the Ageing and Aged Care Division, where he was responsible for the development of aged care policy and for the overall management of the Australian Government’s residential and community aged care programs.
Prior to joining Catholic Health Australia in November 2008, Nick had been General Manager of Strategic Policy and Communications in Catholic Healthcare Ltd.
In 2012, Nick was appointed to the board of the Aged Care Financing Authority (ACFA).
Susan has a background in Health Information Management and Quality and worked in both public and private hospitals for a number of years. She has also held roles across complaints management, legal compliance and risk management systems prior to moving into her current role as Director of Quality and Safety of aged care at Mercy Health. Like most Quality Managers Susan sees her challenges as creating systems and processes that not only monitor, measure and report on the quality of care and services being delivered but that add real value to the resident experience.
The Lantern Project
Tanya completed studies in the field of Genetics at the University of Melbourne. She has spent many years teaching in the fields of Science, and Health Science. She joined Dementia Australia in 2008. Tanya leads the team in applying innovations in technology for dementia care education. In 2013 the Virtual Dementia Experience was released and was the first VR experience to be used in Dementia Care Education. Since then the team has developed other VR experiences and are currently working on a project to create an artificially intelligent Avatar living with dementia.
Wicking Dementia Research Centre, University of Tasmania
Juanita is a Senior Lecturer and Researcher in Dementia Care at the Wicking Dementia Centre for Research and Education at the University of Tasmania specialising in medicines management for people with old age mental health conditions. Her varied background is as a community, military, consultant, residential care and Government pharmacist.
Juanita’s major interest is in the use of psychotropic medication in residential aged care. After observing directly the high utilisation of antipsychotics, benzodiazepines, sedating antidepressants and other sedating psychotropic agents in this sector, she has been researching this topic since 2006.
As part of her PhD, she developed the intervention, ‘RedUSe’ (Reducing Use of Sedatives), for which she was awarded an International Psychogeriatric Association (IPA) Research award in 2009. In 2014, the RedUSe project was funded for national expansion to 150 Aged Care homes across Australia as a Federal Government ‘Dementia and Aged Care Service (DACS)’ grant. The project effectively reduced antipsychotic and benzodiazepine use by 13% and 21%, respectfully, while increasing the rate of review of these medications ten-fold. RedUSe was published in the Medical Journal of Australia in August, 2018 and the project was awarded the ‘theMHS’ (the Mental health Services) award for education, training and workforce development in 2018.
Southern Cross Care
Jo has significant aged care and management credentials from a 25 year career within the aged care industry which spans companies such as ACH Group and Lutheran Homes. She has also had close involvement with a range of policy issues affecting the aged care sector as an advisor to government departments and as a member of aged care sector reference groups and programs.
In addition, Jo has travelled the world studying and presenting papers at international forums on a range of matters pertaining to best practice in care and support for older people. As well as holding a Master’s Degree in Nursing in which her principal area of study was “Transforming Leadership in Aged Care”, Jo is in the process of completing her Doctorate of Public Health in which she has been studying the integration of healthy ageing into the management of residential care services.
Australian Strategic Services
Michael is widely known throughout Australia for his comprehensive and practical knowledge regarding governance and leadership, strategy and strategic transformation, mergers and amalgamations, and his keen insights into the emerging and future big picture of aged care and health care. He has a deep understanding of the various governance, organisational and service elements of these organisations.
Over the last thirty years he has worked with nearly 7,000 boards, chief executive officers and executives from a wide range of residential care, home care, health care, disability, general practice, palliative care, ambulance and related human service organisations.
Dr Kirsty Maunder is an Advanced Accredited Practising Dietitian, Certified Health Informatician Australasia, Fellow of the Australasian College of Health Informatics and Honorary Senior Fellow at the University of Wollongong. Kirsty has worked in nutrition informatics for the past 20 years, most recently as an Implementation Consultant for CBORD. Her PhD focused on leveraging technology to enhance patient care and dietitian eHealth readiness.
Touchstone Life Care
Dr Merran Cooper has a mission: To restore grace and dignity to living and dying.
After years of experience as a physiotherapist, Merran studied to become a medical doctor at aged 50.
As a newly qualified doctor on the wards and in Emergency Departments. Merran saw too many lonely and panicked deaths- many from Residential Aged Care.
Comparing what she saw with the death 30 years earlier of her own husband, aged 24, Merran realised fear and overmedicalisation are preventing people from having a peaceful and fulfilling end of life. Fear of litigation in medical colleagues, and fear of sounding callous by families.
She studied with Palliative Care Physicians, death doulas, and lawyers, and discovered a mission not only to promote good dying but to prevent bad dying.
With so few Advance Care Plans, and health systems that are fragmented and complex, she realised radical change in communication is needed.
So she created Touchstone Life Care www.touchstonelifecare.com – an online digital system that creates, stores and shares Advance Care Plans, making them instantly accessible 24/7 to treating doctors, family, residential aged care facilities, eventually ambulances. The system includes organ donation and capacity testing, uploads to MHR, and can integrate with all health settings including residential aged care software.
She is currently completing development of a further refined, national web app to account for the variations in terminology and requirement all 8 state-specific statutory documents.
A thought leader in innovation and creativity, Merran is also changing culture with her short film Dying. Start the Conversation, and is in preproduction of a 3 part film series.
Merran is also a
- Global advocate for efficient & equitable healthcare, including palliative care
- A widow and carer- her husband died aged 24 from leukaemia, she cared over 20 years for her best friend with a degenerative neuromuscular condition, and for a partner with a mental illness.
- Resilient and determined- as a mother and stepmother she guided 6 teenagers through 6 HSCs in her home in 7 years .
After that, she reckons– anything is a breeze.
Lorraine Poulos & Associates
Lorraine is the Managing Director of Lorraine Poulos and Associates. She is a Registered Nurse with post graduate qualifications in health service management and adult education. Lorraine has worked in senior executive positions within the sector for over 20 years.
She is a Fellow of the Case Management Society of Australia, a Health Minister representative of the NSW Medical Council and a member of two not for profit aged care boards.
Lorraine has had her own consultancy and training business since 2009 and has worked closely with the sector implementing consumer directed care, budgeting and assisting providers to be ‘reform ready’.
She is a strong supporter of ACSA and was the Chair of the NSW Community Care Advisory committee for five years.
Lorraine provides practical training sessions and includes extensive resources for participants to use in the workplace.
Paul Straschko is the managing director of MedeHealth and works with a number of organisations to align corporate objectives with results by effectively communicating topics from a head office and governance perspective through to all staff. Staff results can be viewed in real time. Paul works in aged care and community care and still works on the front line with clinical and aged care staff providing a unique perspective on the topics provided within MedeHealth. The interim report regarding restraint is an important area which has been emphasised by the release of case studies by the Aged Care Quality and Safety Commision. Paul will examine the case studies in some detail. While Paul will look at various case studies around identifying restraint, there will be another great presentation on strategies to minimise restraint use tomorrow.