- 15 fantastic speakers delivering lessons learnt from their recent IT projects
- Speed Networking session: get ready to meet new people, make connections & build your network
- Vendor Roundtable session to hear about leading technologies and business processes
- Spotlight session to get all of your pressing questions answered
- Chief Executive Officers
- Chief Information Officers
- Chief Digital Officers
- Heads of Information Technology
- Heads of Information Services
- Heads of Customer Experience
- Heads of Infrastructure
- General Managers
Attend to learn:
- Cloud adoption to drive efficiency
- Cyber & information security best practise
- Digital transformation for a customer centric organisation
- The importance of technology in a CDC market
Rob Binskin took on the role of Chief Information Officer (CIO) of HammondCare, after more than 20 years’ experience as an ICT professional, in both the commercial and not-for-profit sectors.
As CIO, Rob is responsible for the planning, development, evaluation, coordination and delivery of the information and communication technology systems across each of HammondCare’s service areas.
Rob is passionate about building the capability of HammondCare to better serve its clients and staff, through the provision of services and technologies which bring cost-efficient, high quality outcomes to Aged Care, Health & Hospitals services and facilities.
Rob holds a Masters of Business in IT Management from UTS.
Nicola has over 20 years’ experience in senior roles in business and marketing strategy in both the private and public sectors across aged care and community services, education, public transport, health, data marketing sectors. These roles have typically been undertaken as sectors face major micro, funding or environmental changes. Nicola’s experience covers brand differentiation, market research, campaign management across mass and digital channels, public affairs and advocacy and corporate reputation management. Nicola is passionate about bringing market insights into an organisation to build genuine market and customer-focused businesses and in creating sustainable market growth in complex markets.
Nicola’s high level marketing and analytical skills enable her to identify creative business partnerships and opportunities, which she does with enthusiasm and effective team management.
Nicola holds a Master of Business (Marketing), Graduate Diploma in Innovation and Entrepreneurship, Bachelor of Arts, and is currently studying toward a Diploma in Positive Psychology. She is a Fellow of the Australian Marketing Institute (AMI) and a winner of 13 state and national marketing awards.
Wendy brings more than 20 years of senior management experience and commercial expertise across the health, aged care, education, building and construction sectors with proven capability in leading ICT strategy, enterprise portfolio and program management, change management and investment governance. Wendy has successfully led enterprise-wide programs to deliver integrated technology platforms and to enhance service model design supporting better health management outcomes. In 2005 she was responsible for the establishment of the first Information, Strategy and Investment Board for Queensland Health. Following the successful merger of RSL Care Queensland and Victorian-based RDNS (Royal District Nursing Service) in late 2015, creating one of Australia’s largest not-for-profit providers of in-home care and residential services, clinical nursing and active retirement living, Wendy was appointed to the group role of Chief Integration Officer for RSL Care RDNS. In this capacity she is currently working to increase capability in all areas of the business, which employs more than 6,200 people across national and international operations, and to create systems that support outstanding customer experience.
Silver Chain Group
With a keen focus on enabling change via technology and a strong business acumen, Brad has over 18 years of experience in the IT industry. He brings tough lessons learned from a competitive life on the sporting field and translates that into demonstrated leadership. This competitive instinct, coupled with a passion for people has led Brad to be successful in transforming the capability and reputation of his team utilising technology. Our industry is changing faster than we can comprehend and with security a constant threat, it is vital we constantly evolve. As people play the biggest part, education is critical.
Huon IT are Aged Care technology specialists. For over 27 years we have assisted organisations like RSL LifeCare with their end to end technology strategies; including Security, Planning, Systems Integration and Major Projects, Cloud migrations & Disaster Recovery services, Helpdesk, Monitoring and Maintenance. Combining a focus on knowledgeable service with an active educational events calendar, and case study selection, our growing team of expert consultants across Sydney and Melbourne empower your IT team to maximise performance, decrease costs and improve efficiencies.
At the upcoming Aged Care IT conference Huon IT are excited to deliver security sessions with our partner Webroot –a market leader in cloud-based, real time internet threat detection for consumers, businesses and enterprises. Webroot harnesses a cloud based real-time threat intelligence network to protect the Internet of Everything – end points, mobile devices and corporate networks.
i.on my care
i.on my care is an evidence based Governance, Risk Management, Compliance platform for aged care communities, that simplifies day to day management and continuous quality improvement.
Our development team follows, and is regularly appraised against, the highly regarded CMMI-DEV processes, our cloud server is in an ISO 27001 accredited facility, and we are in readiness for ISO 9001, as well as pursuing ISO 29110 for our processes.
We understand the importance of being able to trust our software and its support. We know that our aged care, community care, hospital, disability and retirement clients need and expect systems which are:
- robust – don’t crash
- responsive – don’t hang
- consistent – no unexpected results
- are secure – no data losses or breaches.
- That is our overall aim. We are committed to quality, security and reliability in both software products and customer service
i.on my care will help you:
- Know what to do — Interpret the regulations, standards, contracts, trading agreements and policies for your environment.
- Know what you do — Understand and document your policies, processes and controls.
- Do what you say — Monitor for compliance and changes over time.
- Say what you know — Report as required.
Manad Plus by Management Advantage
If you operate an aged care organisation, you need Manad Plus.
Manad Plus is the most comprehensive aged care software solution on the market. Designed to be easy to use with a suite of modules covering all aspects of managing an aged care home.
Modules include: client administration, clinical management, communication tools, management logs, staff administration and all aspects of financial management of your clients.
- Waiting list and Enquiry management
- ACFI optimisation
- Online claiming with Medicare
- Assessments, Care plans and Progress notes
- Incident reporting
- Task tracking and Alerts
- Risk management
- CQI Plans and Audits
- Client invoicing and Bond management
- Payment statement reconciliation
- Ease of use
- Save valuable staff time
- Track tasks not completed
- Mobile data entry via the app
- Optimise ACFI funding
- 100’s of reports and customise your own
- Instant analysis and charting of data
- All software updates included
- Client input into development
- Built-in online help documentation
Contact us now on 1300 62 62 32 to find out how Manad Plus can make your life easier and seamlessly integrate into your day.
VisiCase is an innovative, web based care management solution which facilitates seamless and efficient delivery. It enables individual care planning and budgeting as well as measuring progress towards desired outcomes. Thanks to the friendly user interface and mobile access, service delivery is easier than ever before! Face NDIS challenges with the smart solution. It’s key capabilities are NDIS compliant, Client Portal, Funds Management Person-Centred Care, cloud Technology and Resource Allocation
Wellness & Lifestyles Mobile Healthcare
W&L delivers specialist aged care services to improve the quality of life for older Australians.
Providing a one-stop- shop for aged and community care nationally, our allied health services include:
- Occupational Therapy
- Speech Pathology, and
W&L’s Aged Care Funding Instrument (ACFI) consultants assist aged care facilities to receive all of the funding they’re eligible for in a way that’s both risk free and sustainable.
W&L Learning provides online education products, and a customisable LMS platform, that can be accessed anytime, anywhere, and on any device to assist the staff of health and aged care facilities to meet their mandatory training, induction, and professional development needs.
SOTI is a proven innovator and industry leader for mobility and IoT management that is leading the market to Unified Endpoint Management. We have a 20 year track record of delivering powerful, easy-to-use mobility management solutions. SOTI MobiControl does it all; devices, endpoints, applications, content, email and security are all managed from a single, unified interface. No other mobility management vendor comes close to SOTI’s rich history of product innovation and customer satisfaction.
Globally, over 17,000 companies depend on SOTI to enable their strategies for mobile devices, applications, content, as well as endpoints for the Internet of Things. SOTI’s extensive vertical experience provides unparalleled insight into each company’s unique business needs. Strong relationships with mobile technology and IoT partners around the world gives SOTI advanced knowledge of new technologies and cutting-edge business solutions. SOTI’s commitment to innovation ensures your business is one step ahead with the solutions you need to take mobility to endless possibilities.
iCRM is a cloud software platform that is specific to the Australian Aged Care industry. Using the latest web and mobile technologies, iCRM is positioned as the leading software in Meals on Wheels Australia and growing exponentially in Social & Domestic Support Services, Residential Aged Care and Respite Care Services. iCRM has many integrations with existing networks & services such as MYOB, Xero, Quickbooks, and Microsoft Dynamics to name a few.
iCRM is not a typical off-the-shelf software; it is a fully customised solution due to the dynamic and unique nature of the Australian Aged Care industry. There are no two identical iCRM systems. The iCRM software is tailored to the service’s requirements from custom reports and 3rd party integrations to font-size changes; nothing is too big or too small. iCRM is always up to date with governance & reporting requirements, e.g. NDIS, DEX, FACS, Oasis, and Care Packages with client budgeting.
To learn more and to receive a complimentary 30-Day free trial please visit www.icrm.net.au or contact us on 1300 790 592.
Health Metrics is a leading provider of software solutions to the aged care sector. Our enterprise software solution, eCase®, is a complete clinical and administrative system that supports the functions of Residential Aged Care, Home Care and Independent Living Units for customers of any size.
Health Metrics designed eCase to put people first, following a resident centric model for care. The software provides carers with an easy to use, intuitive program that mitigates risk and provides superior resident outcomes. Our software ensures that, from a care and administrative perspective, nothing is ever missed, overlooked or forgotten.
eCase is also designed with a Single Client Record system, that means that as clients move from Home Care, into another form of care, their clinical care records move with them, irrespective of their status, location or services. Whether they’re in Home Care, an Integrated Living Unit, or Residential Care, eCase caters for all permutations.
Health Metrics is an innovative and forward looking organization, backed by founders with extensive knowledge of IT, aged care metrics, and clinical care. We know that digital infrastructure is the foundation on which aged care providers will depend. It has to be secure to protect critical information. It has to be stable and provide expected functionality for the organisation. It also has to be scalable to respond to the increasing demands of expansion. And, it must sustain these traits over extended periods of time.
eCase is designed with the ability to ensure security, stability and scalability over the long-term; making it the number one choice of key leaders in the provision of quality aged care.
Oxygen, part of DXC Technology, is the leading specialist SAP solutions company in Australasia. Our role is to liberate customers from the complexity of their IT systems so they can do business in a way that is streamlined, optimised and focused. We let business live.
We specialise in enabling digital business transformation, deeper customer engagement, asset management optimisation and the provision of powerful analytics for better performance insights.
Oxygen is a certified SAP services partner and a gold SAP channel partner, and has achieved Partner Centre of Expertise certification from SAP. Since 2004, Oxygen has been a consistent winner of SAP “Best Implementation” awards
We help you Connect your patients, staff and healthcare ecosystem.
Delivering technology that works, across and beyond your facilities.
With global reach and local focus, we deliver specialised networking and communications solutions for aged care and healthcare providers, to optimize the care pathway and enhance patient outcomes.
We are ALE. Our mission is to make everything connect to create the customised technology experiences customers need. From your office, the cloud or in combination, we deliver networking and communications that work for your people, processes and customers.
A heritage of innovation and dedication to customer success has made ALE an essential provider of enterprise networking, communications and services to over 830,000 customers worldwide. With global reach and local focus, our 2200+ employees and 2900+ partners serve across more than 50 countries marketed under the Alcatel-Lucent Enterprise brand.
We achieve this through digital transformation tailored to your organization. We integrate systems, deploy analytics, and leverage mobility and the Internet of Things through innovative new business models to lay the foundations for all future innovations.
Supporting the IT needs of Your Business
Microsolve is an Australian company that has been providing innovative outsourced IT support, products and services for more than two decades for companies of all sizes, from not-for-profits to large multi-national corporations, specialising in the aged, community and health care sectors.
Take advantage of that experience and have a partner that not only understands technology but also has a great understanding of your industry and the challenges you are facing.
Why Microsolve? Our goal is to take away the stress, frustration and complexity of managing IT. We will work closely with you to ensure your IT solution is designed to meet your specific requirements and objectives, enabling us to deliver the best service possible for a wide range of flexible solutions for different situations.
Our fixed price contracts give you peace of mind, knowing exactly what you will pay and exactly the service level you will receive. There are no hidden costs – just reliable IT supported by a friendly Service Centre rated very highly by our existing clients.
Fortinet (NASDAQ: FTNT) secures the largest enterprise, service provider, and government organizations around the world. Fortinet empowers its customers with intelligent, seamless protection across the expanding attack surface and the power to take on ever-increasing performance requirements of the borderless network – today and into the future. Only the Fortinet Security Fabric architecture can deliver security without compromise to address the most critical security challenges, whether in networked, application, cloud or mobile environments. Fortinet ranks #1 in the most security appliances shipped worldwide and more than 290,000 customers trust Fortinet to protect their businesses. Learn more at http://www.fortinet.com, the Fortinet Blog, or FortiGuard Labs.
Communications Design & Management
Communications Design & Management Pty Limited (CDM) is an Australian-owned company providing the full spectrum of ICT services, by consulting, delivering and managing your technology needs. CDM delivers innovative, business-centric ICT services and solutions focusing on achieving your business outcomes, creating value and maximising the return on your investment – exactly what has earned CDM lasting business relationships. With 25 years’ experience, CDM can assist you with everything from setting your strategic direction, through to designing, building and implementing your ICT solution, then managing and supporting it afterwards. The CDM team are highly skilled professionals who stay focused on outcomes while delivering to specification – on time and on budget. CDM works with your service providers and their technology partners to make sure what is delivered is well-engineered, integrated and good value for money.
Simble is a global provider of software as a service (SaaS) solutions with significant expertise in mobility and energy solutions across multiple industries including Local Government, ICT and the Health & Aged Care sectors. Our SMART and NIMBLE solutions harness the power of IoT technologies empowering you to be a leader in responding to your client’s needs while engaging your workforce, your customers and your extended community.
Date: 5 Jun 2017 By: Campbell McGlynn
IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company. Becoming an employer of choice was not something we intentionally set out to do. Rather it …
Date: 10 May 2017 By: Jayne Ryan
Demographic changes, an ageing population and a mobile workforce present many challenges for the community services workplace. More jobs are being created in the health and disability sector, particularly with the arrival of the NDIS, and in order to attract and retain a skilled workforce, we need to look outside the box. Shortages in the …
Date: 9 May 2017 By: Greg Skelton
We need to change the aged care industry in Australia. We all know that aged care needs to transform to reflect what customers really want, so at PresCare, we are demonstrating our commitment to this by asking real people what they want and need. This has helped to paint a picture of what the company …
Date: 1 May 2017 By: Craig Flett
Freedom Aged Care doesn’t sit within a defined category within the aged care sector. The model falls under the retirement home villages act, the care offering is aligned to residential aged care and the service offering embraces freedom, choice, and independence. With changes in government legislation and greater client expectations, there is now a stronger …