Technology to enable business improvement & customer centricity
Conference Date
21st & 22nd June 2017
Novotel Sydney Central
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Why IT will be vital for securing a competitive advantage in a CDC market
As the Aged Care Sector heads into a Consumer Directed Care market, it is imperative for providers to take a customer centric approach. With the power shifting into the hands of the consumer, technology will play a pivotal role in driving internal business improvement whilst also supporting better care for the consumer. Welcome to the ‘Aged Care IT’ conference. This interactive, case study driven event will bring together IT professionals from across the sector to network and discuss best practice for future success. Enhance your conference experience with:
  • 15 fantastic speakers delivering lessons learnt from their recent IT projects
  • Speed Networking session: get ready to meet new people, make connections & build your network
  • Vendor Roundtable session to hear about leading technologies and business processes
  • Spotlight session to get all of your pressing questions answered
Who will be attending? Leaders from the Aged Care Sector including:
  • Chief Executive Officers
  • Chief Information Officers
  • Chief Digital Officers
  • Heads of Information Technology
  • Heads of Information Services
  • Heads of Customer Experience
  • Heads of Infrastructure
  • General Managers

Attend to learn:

  • Cloud adoption to drive efficiency
  • Cyber & information security best practise
  • Digital transformation for a customer centric organisation
  • The importance of technology in a CDC market
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Key Speakers

Rob Binskin
Chief Information Officer
Nicola Reynolds
General Manager Customer Innovation & Marketing
Wendy Flavien
Chief Information Officer
RSL Care
Brad Gaudoin
Group Manager, Business Systems
Silver Chain Group



  • Date: 5 Jun 2017  By: Campbell McGlynn

    IRT Group is an aged care provider operating in NSW, ACT and QLD. We have 2,400 employees and operate five business units; residential care, retirement living, IRT at Home, IRT Catering and the IRT College, our training company.   Becoming an employer of choice was not something we intentionally set out to do. Rather it …

  • Date: 10 May 2017  By: Jayne Ryan

    Demographic changes, an ageing population and a mobile workforce present many challenges for the community services workplace. More jobs are being created in the health and disability sector, particularly with the arrival of the NDIS, and in order to attract and retain a skilled workforce, we need to look outside the box. Shortages in the …

  • Date: 9 May 2017  By: Greg Skelton

    We need to change the aged care industry in Australia. We all know that aged care needs to transform to reflect what customers really want, so at PresCare, we are demonstrating our commitment to this by asking real people what they want and need. This has helped to paint a picture of what the company …

  • Date: 1 May 2017  By: Craig Flett

    Freedom Aged Care doesn’t sit within a defined category within the aged care sector. The model falls under the retirement home villages act, the care offering is aligned to residential aged care and the service offering embraces freedom, choice, and independence. With changes in government legislation and greater client expectations, there is now a stronger …

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