Department of Human Services
Joumana has both a business and IT background, with a high level of strategic and leadership skills, and formal qualifications in applied science, management, business informatics and risk management. She is currently leading the ICT as a Service Transformation Change Program. The program focuses on building out the ICTaaS operating model required to support the industrialised platform to enable the technology vision and strategic priorities for the department. This journey started back in 2015 with Joumana managing the delivery and integration of the technology capability required to support ICTaaS transformation. The role has since evolved to encompass developing the ICTaaS service functions and supporting key organisational change activities.
Department of Immigration & Border Protection
David has over 26 years’ experience in the IT industry primarily in operational support roles across most of the major technology towers such as networking, Wintel systems and storage. He has had significant experience at the Attorney-General’s Department supporting their classified systems before moving into management positions with a bigger focus on service delivery and strategy. In the last three and a half years David has been with the Department of Immigration and Border Protection where he has taken a lead role in the establishment of operational teams to support the Department’s insourcing of IT systems.
Gaurav Arora is one of the practice managers for public cloud-based solutions and services at Datacom in Australia.
Gaurav has spent a considerable amount of time working with internal business stakeholders and customers, to reshape existing Datacom cloud consulting and managed services into products and packaged offerings. These products offered to Datacom customers through an extensive As-a-Service model.
Part of Gaurav’s job is to act an evangelist and debunk some of the skepticism attached to As-a-Service and outcome based offerings to improve adoption.
Gaurav holds a Master’s Degree in Computer Sciences from RMIT (Melbourne), is a certified TOGAF 9.1 practitioner and a certified AWS architect. He has previously worked at various organisations including Ericsson, Aurecon, Ethan Group and Department of Education and Training.
He is a happy father of a sixteen-month-old boy and loves spending time with his family.
Sean Kennedy is an Enterprise Architect who works with each of Datacom’s Federal Government clients.
Sean has provided architecture services in Federal Government agencies for the last decade, and more recently consulting engagements covering cloud transformation and workforce compute modernisation.
Sean focuses on the pragmatic use of enterprise architecture and operational frameworks during the planning stages of large change programs, to ensure technology decisions and implementation are aligned with strategic outcomes.
Sean is a certified TOGAF 9.1 practitioner, has a Diploma in IT and Grad Cert in Commerce. Sean has previously worked at organisations such as EDS, Volante, Commander and CSG.
Sean is kept busy with four young kids, and enjoys having a quiet moment to himself.
Digital Transformation Agency
Department of the Premier & Cabinet, SA
Stephen has over 15 years’ experience working in the ICT sector primarily across large scale transition, transformation and change programs. Leading major across government change initiatives in Strategic Procurement, Shared Services and Strategic Vendor Management.
Stephen recently led the Government of South Australia’s Innovative ICT EOI program which attracted 187 proposals to leverage government investment in ICT to create sustainable ICT services in South Australia that drive locally-based innovation and growth in the ICT industry.
As Director, ICT Transformation, Stephen is driving a range of initiatives to improve ICT service delivery, deliver improved value for money and drive economic development in South Australia.
Wendy Fox has been in the IT and Project Management industry for over 20 years with solid experience in technology integration, service management and organisational transformation in delivering complex ICT initiatives. Starting her career down the shed, with a passion of understanding how things worked, the 80’s was a time for discovery, delivery of gadgets, computers & Walkman’s. Wendy joined the Royal Australian Navy in Feb 1996 as an Electronics Technician, and spent over 6 years maintaining Fire Control Systems, Radar, Sonar and GPS systems having served on HMAS Newcastle, HMAS Tobruk and was part of the commissioning crew for the Minehunter HMAS Diamantina, and serving in East Timor. In 2001 with arrival of her second child she moved to Brisbane and took up a role as a Project Electronic Technician delivering remote alarms across Queensland, for the Fire and Rescue Department. Wendy started with Queensland Health in 2005 transitioning the fleet of Video Conference from ISDN to IP, working in projects and moved to a consulting role, playing a key role in transitioning large and complex projects into production, and establishing the operational capability to support Enterprise Services. From 2013 to 2015, Wendy was the ICT transition Manager for the New Gold Coast University Hospital and the new Lady Cilento Children’s Hospital transitioning eHealth Queensland’s ICT Services. Wendy joined ePulse in 2015, to challenge and deliver a new way of working, utilising Agile principles, delivering Mobile Workspace (VDI) into Cairns within 3 Months of initiation and is currently delivering Infrastructure as a Service, with the implementation of DevOps into operations. Wendy is an innovator in ICT and contributes to technology advancement promoting diversity and mentorship to Women in ICT.
Wendy holds a Diploma in Electrical Engineering in Electronics, Prince II Practioner and an ICAgile Certified Professional
Chief Minister Treasury & Economic Development Directorate, ACT Government
Ole Nielsen is Deputy Chief Digital Officer and Director of Digital Transformation in the Australian Capital Territory (ACT) Government where he is promoting the implementation of the ACT Digital Strategy. Until recently, Ole was Director for Scientific Computing at Geoscience Australia where he was responsible for a large team of scientific software engineers and champion for digital transformation in the agency. He also developed the agency’s Digital Science Strategy which sets out a vision for how the agency can embrace the rapidly changing digital environment to remain at the cutting edge of geoscience. Ole loves the nexus where people and technology combine.
Darren is a recognised expert in strategic planning and functional design and has been developing a differentiated set of methodologies that scale from the largest and most complex Government ecosystems down to private industry startups. He has developed his expertise over 30 years, with a focus on providing thought leadership in “as a Service” adoption and it’s use as an enabler for digital transformation. As an avid researcher and futurist, he is driven by a passion for social change and is inspired by the potential for innovation and technology adoption to drive that change.
Darren has developed a holistic ecosystem approach to transformation which tackles the problem of large scale organisational change through small scale incremental and continuous disruption. Disruption that creates a pardigm shift in the way that people think about the value they provide to their organisation. Converting process and activity based teams into intrapreneurial “as a Service” micro-providers who are accountable for the value their service products provide. A value that is continuously measured by the experience of their consumers and their ability to consume and aggregate services from other micro-providers. The micro-provider model provides the opportunity to implement scaled agile by bring together skills and knowledge from different parts of the organisation into small multi-disciplinary teams.
Derek has been a part of Macquarie Telecom Group for over 16 years in a range of roles from legal, to sales to commercial. He owns strategy for Macquarie Government’s engagement with the public sector. This includes responsibility for all panel and head agreement commercial arrangements.
Derek is Macquarie Government’s local senior executive here in Canberra.
Australian Federal Police
Chris served 20 years in the Royal Australian Air Force. In June 2004 Chris was awarded a Medal of the Order of Australia for services to Director General Personnel Air Force (DG-PERS-AF). Chris joined the Australian Protective Service (APS) in July 2004 as the Information and Communications Technology (ICT) Team Leader, at this time the APS integrated with the Australian Federal Police (AFP). Chris led the successful migration of APS ICT systems and data to the AFP Network (AFPNet). In 2005 Chris was selected for the Project Jupiter team to deliver ICT services in support of Aviation Security and Policing at 11 Airports (Hobart, Melbourne, Canberra, Sydney, Gold Coast, Brisbane, Cairns, Darwin, Alice Springs, Adelaide, and Perth).
In 2007 Chris managed the project to deliver ICT services in support of the Asia Pacific Economic Cooperation (APEC) forum held in Sydney from 2-9 September 2007. Chris was appointed Coordinator of Data Hosting and Storage in January 2013. Chris is currently Coordinator of the Strategy and Engagement team within the Technology and Innovation.
Chris has over 20 years experience in ICT spanning software development, database administration, infrastructure support (servers and storage), architecture and design. Chris recently completed a Graduate Certificate in Applied Management (Policing and Emergency Services) in March 2017 at the Australian Institute of Police Management.
Department of the Premier & Cabinet, SA