FEATURED ARTICLE

‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

Andrés López-Varela is a marketing consultant with a wealth of experience. We spoke to him on the importance of a digital marketing strategy and the unique challenges faced by the public sector when implementing one. Here are his thoughts: How important is content in a public sector digital marketing strategy? I think content is one … Continue reading ‘Curate More, Create Less’ – Implementing a Public Sector Digital Marketing Strategy

FEATURED ARTICLE

Learning Space Design: Gallery of Australian Schools

The financial cost of designing new learning spaces means that it is crucial for schools to get it right the first time around. A tested and optimised process for planning, implementing and measuring the outcomes of new learning spaces is crucial, not only to justify the cost, but to ensure that schools remain agile to … Continue reading Learning Space Design: Gallery of Australian Schools

FEATURED ARTICLE

Enhancing Public Sector Customer Service - Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

FEATURED ARTICLE

Claremont College: Differentiation in a Co-Teaching Model

Claremont College is a thriving co-educational primary school, renowned across Sydney as a school that achieves excellence in all aspects of its operation. Claremont College is an inclusive school where students with a wide range of abilities and special needs are catered for through a fully integrated approach to learning within a co-teaching model. Claremont … Continue reading Claremont College: Differentiation in a Co-Teaching Model

FEATURED ARTICLE

Data.gov.au to become a 'world-leading example of public open data'

The data.gov.au platform is set to become a “world-leading example of public open data infrastructure” under new plans by the Data Infrastructure Engagement (DIGE) team and Data61 (CSIRO’s digital research network). Data61 was tasked with employing “data analytics to connect disparate government datasets and publicly release them on open data platforms” as part of the … Continue reading Data.gov.au to become a ‘world-leading example of public open data’

26
Aug 19

Do women make better Project Managers?

Project Management has long been a male-dominated profession but we are seeing progressively more women taking the reins. Research out of the UK indicates as little as 28% of project professionals are women and don’t stay in the field as long as their male counterparts- 43% of women had been in the profession less than … Continue reading Do women make better Project Managers?

20
Aug 19

Five of the most effective intervention methods for children experiencing family violence

As family violence remains a pressing issue with more than 1 million Australian affected, the sector is constantly seeking more innovative, effective methods of addressing and intervening in instances of family violence involving children.  The complexity of the issue, due to differing policy responses of family law, child protection and family violence agencies, makes it … Continue reading Five of the most effective intervention methods for children experiencing family violence

19
Aug 19

The effect of EX on your CX 

Research has found that only 24% of Australia’s employees are engaged with their work – a figure which has been constant for more than a decade.  What do companies like Apple, Facebook, Canva and Atlassian have in common? They put their people first. They recognise that every customer experience starts with an employee experience. As … Continue reading The effect of EX on your CX 

19
Aug 19

Equal women leadership- a Tasmanian first?

Tasmania has a proud history of ‘firsts’; the first state to introduce compulsory education, the first state to formally apologise to Indigenous Australians, and most recently the first state to have ‘gender optional’ on birth certificates. Tasmania’s population is steadily increasing year on year, from 510,000 in 2011 to 520,000 in 2018.  Could the state … Continue reading Equal women leadership- a Tasmanian first?

19
Aug 19

“Undisputable poverty narrative”: The link between Indigenous poverty and suicide

Gerry Georgatos has responded to suicide attempts of Indigenous children from ages six to 14. The youngest suicide was that of a nine year old. He was there to support the family.  The death of a child is indicative of serious underlying societal issues. While Georgatos says factors like intergenerational trauma compound the issue, the … Continue reading “Undisputable poverty narrative”: The link between Indigenous poverty and suicide

19
Aug 19

The home truths of Open Banking from Julian Sawyer

“No one wakes up and thinks ‘I want to do some open banking today’. This is an industry initiative that we should not be communicating to our customers. Because you don’t want this as a consumer.” Julian Sawyer, former Chief Operating Officer and co-founder of Starling Bank UK, believes many financial institutions are missing the … Continue reading The home truths of Open Banking from Julian Sawyer

16
Aug 19

Exploring multi-sectoral approaches to addressing youth suicide

Suicide is one of the most complex phenomenons affecting Australia. A public health issue affecting individuals, families, workplaces and communities, the issue is multifaceted and subject to environmental, psychological, emotional, socio-economic, cultural and religious factor among others. Suicide remains the leading cause of death for Australians between 15 and 24 years old. According to Life … Continue reading Exploring multi-sectoral approaches to addressing youth suicide

12
Aug 19

Is it possible to improve care and save money?

A value-based healthcare model promises to deliver the most value for money and simultaneously the highest quality care for patients, industry research has revealed.  According to the Grattan Institute, “complications cost the Australian hospital system more than $5 billion a year; hospital-acquired infections alone cost about $1 billion of that. Not all complications can be … Continue reading Is it possible to improve care and save money?