FEATURED ARTICLE

Learning Space Design: Gallery of Australian Schools

The financial cost of designing new learning spaces means that it is crucial for schools to get it right the first time around. A tested and optimised process for planning, implementing and measuring the outcomes of new learning spaces is crucial, not only to justify the cost, but to ensure that schools remain agile to … Continue reading Learning Space Design: Gallery of Australian Schools

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Enhancing Public Sector Customer Service - Download the ebook!

Growth in digital innovations has created a range of opportunities for enhanced customer service delivery. However, government agencies continue to grapple with effectively managing customer service channels while continuing to gather and analyse meaningful customer data. In addition, as the front facing component of the public sector evolves, it is important to bring internal stakeholders … Continue reading Enhancing Public Sector Customer Service – Download the ebook!

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Claremont College: Differentiation in a Co-Teaching Model

Claremont College is a thriving co-educational primary school, renowned across Sydney as a school that achieves excellence in all aspects of its operation. Claremont College is an inclusive school where students with a wide range of abilities and special needs are catered for through a fully integrated approach to learning within a co-teaching model. Claremont … Continue reading Claremont College: Differentiation in a Co-Teaching Model

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Data.gov.au to become a 'world-leading example of public open data'

The data.gov.au platform is set to become a “world-leading example of public open data infrastructure” under new plans by the Data Infrastructure Engagement (DIGE) team and Data61 (CSIRO’s digital research network). Data61 was tasked with employing “data analytics to connect disparate government datasets and publicly release them on open data platforms” as part of the … Continue reading Data.gov.au to become a ‘world-leading example of public open data’

FEATURED ARTICLE

Linking space & pedagogy to 21st century skills & demands

“For too long, schools have been places young people go to watch their teachers work.” Teachers make generations of difference – impacting the children we teach today, their children and their children. Having a great education creates great opportunity, and opportunities for future generations. The environment where that learning takes place is vital. If our … Continue reading Linking space & pedagogy to 21st century skills & demands

08
Dec 17

The secret behind marketing automation success

Author:Eileen Cai

Everyone loves a new toy to play with. And when it comes to marketing, nothing compares to opening the box on a new marketing automation platform. Real-time reporting, insights into online activity, personalised content, and nurture emails are just the tip of the iceberg. Designing sexy new email templates, making up fun heat scores, and finding … Continue reading The secret behind marketing automation success

08
Dec 17

Three keys to unlocking high quality service under the NDIS

Author:Drew McCoy

The realities of the free market under the NDIS will compel organisations to critically reflect on their understanding and delivery of quality services. Positive intentions and skewed personal bias frequently result in the majority of service providers as rating themselves more favourably than their competition. It’s vital that organisations crystalise their approach to continuous quality … Continue reading Three keys to unlocking high quality service under the NDIS

01
Dec 17

10x Young Entrepreneurs to Inspire Disengaged Youth

To be equipped for the jobs of tomorrow the youth of today need to learn new transferable entrepreneurial skills to succeed. This means a stronger focus on educators to cultivate entrepreneurial education. But many struggle to find the right resources to engage and inspire disengaged youth. Many youths find the thought of running their own … Continue reading 10x Young Entrepreneurs to Inspire Disengaged Youth

27
Nov 17

ITS in Tertiary Ed Conference Wrap Up: What’s your transformation narrative?

Criterion’s Annual ITS in Tertiary Education conference ran in Melbourne over the 24th – 25th October. Four years into the series, the 2017 event brought together some familiar faces –  and welcomed some fresh ones too. For the first time, we invited an Out-of-Sector speaker, Russell Murphy, to discuss his on the ground experiences of … Continue reading ITS in Tertiary Ed Conference Wrap Up: What’s your transformation narrative?

17
Nov 17

Innovation Day: How can we disrupt the conference industry?

In late October, Criterion Conferences hosted Innovation Day to brainstorm and share their ideas on how to disrupt the conference industry. Everyone split into teams with the goal of giving the company a competitive advantage, and the winning team would take home The Good on You Award – as chosen by the company’s Managing Director … Continue reading Innovation Day: How can we disrupt the conference industry?

15
Nov 17

Big data, Compliance & Enforcement

Regulators are embracing analytics as a powerful tool to find answers, gain insights and identify red flags and are busy developing new forms of data analysis. But even with sufficient access to a wealth of data about their clients, regulators are at very different stages of development in their use of advanced data analytical techniques … Continue reading Big data, Compliance & Enforcement

03
Nov 17

How my life (and yours) is being affected by the future

In a 2016 report published by The World Economic Forum, The Future of Jobs, it is estimated that 5 million jobs will be lost to automation by 2020, and that the number will continue to rise. As a young Australian who has invested a lot into two undergraduate degrees and is carrying a pretty hefty … Continue reading How my life (and yours) is being affected by the future

01
Nov 17

Bots and the Future of Customer Service

As a citizen, it’s hard not to notice how government customer service has improved in strides over the last several years. From the speedy processing of a driver’s licence renewal to a callback service so you don’t have to wait in lengthy queues at tax time. But there’s more to come, and the private sector … Continue reading Bots and the Future of Customer Service