FEATURED ARTICLE

How Executive Assistants Can Be Effective Leaders ™

“You don’t have to hold a position in order to be a leader.” – Henry Ford, Founder, Ford Motor Company Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership … Continue reading How Executive Assistants Can Be Effective Leaders ™

FEATURED ARTICLE

Decoding DevOps with Aidan Feldman

Self-described as “web developer by day, dancer by night”, Aidan Feldman leads technological change across the US Federal Government, including the adoption of DevOps methodologies across the US public sector. Aidan has coded extensively for the US Government in sites including the World Trade Centre, The White House (where he was involved in a hackathon … Continue reading Decoding DevOps with Aidan Feldman

FEATURED ARTICLE

PuMPing out better Government Outcomes

Is ‘delivering better services’ an outcome or output? Is it a KPI or even something measurable? Performance Management Specialist Mark Hocknell is working with government to achieve clarity in outcomes measurement and erase some of the misconceptions around ‘traditional’ methods of writing KPIs and assessing outputs.  Mark attributes, at least in part, the transition from … Continue reading PuMPing out better Government Outcomes

FEATURED ARTICLE

Purposeful work: Criterion redefines its ‘why’

Cath Jules started Criterion Conferences with a desk, phone and computer in the corner of a friend’s office. Ten years on, the company is a bustling hub of 70+ people driving social change and solutions to the biggest challenges facing Australian businesses.  Given the evolution of the company, Criterion saw it fit to re-define the … Continue reading Purposeful work: Criterion redefines its ‘why’

11
Nov 19

5 Cognitive Biases affecting your Communication Plan

Your beliefs and opinions are based on years of experience and objective analysis, making them rational, logical and impartial – right? Even the best of us tend to see the world through glasses forged from our past experiences and allow our preconceptions to dictate our reactions to various scenarios.  Cognitive biases affect the way we … Continue reading 5 Cognitive Biases affecting your Communication Plan

11
Nov 19

Crisis hubs to alleviate ED mental health strain

More Australians are accessing mental health services than ever before and Emergency Departments are groaning with the weight of associated presentations.  Over the last four years emergency departments saw an increase of 20% in mental health presentations. This is not only a strain on under-resourced ED staff but also poses harmful consequences for patients.  Research … Continue reading Crisis hubs to alleviate ED mental health strain

07
Nov 19

The Cost of Care – Must-have early intervention & prevention strategies for first responders

“What other job requires you to be in a constant state of hyper vigilance and alertness yet at the same time be a counsellor, a social worker, a lawyer, or a prison warden. What other profession authorizes you to take a person’s liberty, or potentially use deadly force, but then mandates that you attempt to … Continue reading The Cost of Care – Must-have early intervention & prevention strategies for first responders

05
Nov 19

Exploring new ground – Roy Thompson on BTR evolution in ANZ

New Ground Capital is making waves in NZ housing market by realising the untapped potential of Build to Rent investment.  Originally founding New Ground Capital to leverage his skills in the financial markets in a meaningful way, Roy is committed to completing the establishment of the Build to Rent sector in the NZ housing market, … Continue reading Exploring new ground – Roy Thompson on BTR evolution in ANZ

04
Nov 19

From hamster wheel to strategic unit – Transforming the PMO

Businesses evolve as rapidly as the people behind them; priorities shift, faster decision making is demanded and delivery cycles become more rapid as a result.  Project management offices (PMOs) often resemble hamster wheels – churning through projects and providing support to business branches to deliver on ever heightening expectations. Although PMOs are working harder than … Continue reading From hamster wheel to strategic unit – Transforming the PMO

04
Nov 19

Why Star Trek’s Mr Spock is the ideal CFO

“Logic clearly dictates that the needs of the many outweigh the needs of the few.” – Mr Spock, Star Trek II Mr Spock and Captain James Tiberius Kirk from Star Trek remains one of the most iconic partnerships in TV history and their relationship demonstrates the opportunities presented when CFOs and CEOs work collaboratively for … Continue reading Why Star Trek’s Mr Spock is the ideal CFO

04
Nov 19

The 8 Steps for Best Practice Performance Measurement

The best methods for measuring success have long been debated, particularly in government where outcomes are often associated with social and economic betterment which are more difficult to gauge. As a result, agencies often construct their KPIs based on outputs rather than outcomes. For example, measures of success are based on deadlines and quantitative output. One … Continue reading The 8 Steps for Best Practice Performance Measurement

01
Nov 19

Aged Care Interim Report: Australia Reacts

The findings of the Interim Report from the Royal Commission into Aged Care Quality and Safety have been received with a mixture of appreciation, horror and outrage. Comprised of three volumes and totaling 792 pages between them,the state of Australia’s aged care is summarised by its title; ‘Neglect’. Commissioners Richard Tracey and Lynell Briggs described … Continue reading Aged Care Interim Report: Australia Reacts