FEATURED ARTICLE

How Executive Assistants Can Be Effective Leaders ™

“You don’t have to hold a position in order to be a leader.” – Henry Ford, Founder, Ford Motor Company Executive assistants today frequently hear that “EAs are leaders”. Some EAs embrace this wholeheartedly, others are not quite sure. Is every EA a leader? Does every EA think and perform like a leader? Since leadership … Continue reading How Executive Assistants Can Be Effective Leaders ™

FEATURED ARTICLE

Decoding DevOps with Aidan Feldman

Self-described as “web developer by day, dancer by night”, Aidan Feldman leads technological change across the US Federal Government, including the adoption of DevOps methodologies across the US public sector. Aidan has coded extensively for the US Government in sites including the World Trade Centre, The White House (where he was involved in a hackathon … Continue reading Decoding DevOps with Aidan Feldman

FEATURED ARTICLE

PuMPing out better Government Outcomes

Is ‘delivering better services’ an outcome or output? Is it a KPI or even something measurable? Performance Management Specialist Mark Hocknell is working with government to achieve clarity in outcomes measurement and erase some of the misconceptions around ‘traditional’ methods of writing KPIs and assessing outputs.  Mark attributes, at least in part, the transition from … Continue reading PuMPing out better Government Outcomes

FEATURED ARTICLE

Purposeful work: Criterion redefines its ‘why’

Cath Jules started Criterion Conferences with a desk, phone and computer in the corner of a friend’s office. Ten years on, the company is a bustling hub of 70+ people driving social change and solutions to the biggest challenges facing Australian businesses.  Given the evolution of the company, Criterion saw it fit to re-define the … Continue reading Purposeful work: Criterion redefines its ‘why’

05
Dec 19

A Week in Criterion – by intern Lachie Bloore

Criterion Conferences was delighted to have Lachie Bloore join us for a week as an intern. He worked across teams and immersed himself in B2B corporate life. Here’s what he had to say about his experience:  On Sunday night I was thinking everything would be very serious and sort of like the office movies where … Continue reading A Week in Criterion – by intern Lachie Bloore

04
Dec 19

Build to Rent Breakfast Briefings – Sydney Takeaways

Our Build to Rent Breakfast Briefings ran last week in Sydney, Brisbane and Melbourne. Each breakfast brought together a room full of developers, architects and strategists to discuss common challenges and the future of the BTR sector in Australia. You can download some of the key discussion points from the Sydney Breakfast Briefing here: Watch … Continue reading Build to Rent Breakfast Briefings – Sydney Takeaways

02
Dec 19

Contact Centres 2019 Wrap Up

The Delivering Customer Centric Contact Centres conference brought together customer service leaders to discuss challenges in achieving operational excellence and delivering optimal customer experience in their contact centres. Attendees explored strategies to establish customer centric operations, leverage analytics to drive decision making, engage the workforce to maximise productivity and service quality. Download the high res … Continue reading Contact Centres 2019 Wrap Up

29
Nov 19

Seven ways to differentiate teaching and learning

Differentiating teaching methods is not necessarily grouping students into classes based on their abilities, nor is it allowing students to choose their own reading books.  Teachers are responsible for an almost incomprehensible array of factors; defining learning objectives, assessing the learner’s needs, constructing lesson plans, providing an environment that facilitates learning, implementing assessment, using time … Continue reading Seven ways to differentiate teaching and learning

29
Nov 19

Tech-ortunities in Australian Universities

Educational institutions earn and build their reputation based on their reputation for service delivery, ability to attract a strong market share and elicit the best results from their cohort. Technology is a valuable component in maintaining student engagement from enrolment through to alumni and universities Australia-wide are refining their IT Service Management (ITSM).  IT plays … Continue reading Tech-ortunities in Australian Universities

25
Nov 19

‘Dog-eat-dog’ – Regulation in Australia vs the United States

Multi agency collaboration is intrinsically linked with stronger enforcement and investigations outcomes. With the number of professionals in regulatory roles growing each year, resource management is becoming a greater issue. Collaboration can enhance the efficiency of investigations and result in better enforcement outcomes. The advantages of aligning national and international players are widely known, but … Continue reading ‘Dog-eat-dog’ – Regulation in Australia vs the United States

18
Nov 19

Cyber Security in Australian Universities

You’ve heard about the recent cyber attacks on Australian Universities stemming from foreign bodies but the statistics are elusive at best. We did the hard work to find the most important facts to know about this new era of cyber espionage. Download the high quality version here: cyber security info (1) The Cyber Security for … Continue reading Cyber Security in Australian Universities

18
Nov 19

Fact Sheet: Mental Health in the Workplace

While one in three of us will experience mental illness at some point in our lives, there remains a pervasive stigma in the workplace preventing us from talking openly about our mental health. We compiled a fact sheet about the rates of mental health issues in the workplace, the associated cost and which industries are … Continue reading Fact Sheet: Mental Health in the Workplace