In 2018, twenty five year-olds are more educated than ever before. This should be an assuring statistic, a sign of increased career prospects and opportunities for young people. However, 50% of twenty five year-olds are not in full time work, beckoning the question- are we adequately preparing young people to enter the world of work? … Continue reading Education no longer a ‘golden ticket’ to full-time employment
We hear the phrase “risk-based regulation” quite frequently. Yet there seems to be much greater clarity about what it means for the regulations themselves to be risk-based, and much less clarity about what it means to be a risk-based regulator at the operational level. Regulators, and others with risk-control responsibilities, face a unique set of … Continue reading What it means to be a ‘risk-based regulator’ at the operational level
The prevalence of incidents of violence and aggression towards hospital staff involve figures that leave jaws open in disbelief. Worksafe Victoria state that 95% of healthcare staff experience incidents of violence and aggression in their workplace over the course of their careers. Being routinely exposed to verbally and physically aggressive patients has a significant effect … Continue reading How can we safeguard the mental health and well-being of our hospital heroes?
More than six months after Kathryn Greiner delivered the report from the inquiry she led into the NSW Retirement Village sector to the Hon. Matt Kean MP, the Minister for Innovation and Better Regulation has now responded and confirmed that significant reforms will be introduced. The updated regulation is a mandate for the retirement living … Continue reading Minister responds to Greiner Inquiry Report
“Developing and executing a customer experience strategy requires considerable effort. But when it’s done right, the payoff is significant” writes George Bej, Director of Strativity Group. As it approaches the precipice of Consumer Directed Care (CDC), Australia’s Aged Care industry faces intrinsic challenges when it comes to customer experience strategy development and driving a more … Continue reading Whitepaper: Building an Effective Customer Experience Strategy in Aged Care
Creating 21st Century Learning Spaces in Tertiary Education will be bringing together campus development experts from across the nation, here’s a snippet of the exceptional people you can expect to hear from. Understanding what the critical aspects of a space are, and making sure that these attributes are utilised effectively is no easy feat, luckily, … Continue reading Meet the experts in learning space design
Gender diversity is in the headlines again, with discussions around the lack of females in senior executive positions, with the ASX’s recently proposed gender targets. An organisation’s success depends heavily on the capability and effectiveness of its leadership team. Without providing equal opportunities for men and women you cannot ensure you are getting the … Continue reading Who will be the 2018 100 Women of Influence?
Improving the service quality across IT in universities is both a massive priority and infinitely easier said than done. There is no doubt that the industry features some truly brilliant people, working on some exceedingly clever and innovative projects. At the same time, however, the Michelin Man would be sweating in his sleep at the … Continue reading Looking outside the sector to improve service quality across IT in universities